CA Inc.‘s expanded Unified Information Management (UIM) for Cloud platform is quietly catching on with midmarket MSPs and enterprise customers, anecdotal evidence suggests. However, CA needs to fine-tune its partner-led business strategy — which had an “uneven” performance in Q1, CEO Michael Gregoire conceded during an earnings call yesterday.
First, the good news. CA expanded UIM’s capabilities in June to support performance monitoring across a range of additional platforms and workloads — including Docker containers, PureStorage arrays, Nutanix hyperconverged systems and OpenStack cloud environments. Additional Amazon Web Services (AWS) monitoring features also surfaced. Overall, the platform now supports 140 on-premises and cloud technologies.
Translation: This isn’t an RMM (remote monitoring and management) platform designed for MSPs in the SMB market. Instead, UIM allows midmarket MSPs and other types of service providers to monitor and manage workloads whether they’re on-premises or in a third-party cloud.
CA UIM for Cloud: Service Provider Adoption
Poke around, and you’ll find many of UIM’s adopters first discovered CA when the company acquired Nimsoft — a midmarket MSP platform — in 2010. True believers in the UIM platform include Bespin Global, KPN, Sirius Computer Systems and Telefonica UK, just to name a few.