Integra Uses CA Technologies Network and Systems Monitoring - CA Technologies
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Integra Uses CA Technologies Network and Systems Monitoring to Help Assure Performance, Availability and Quality of Services


CA Performance Management Enables Service Provider to Enhance its Commitment to Offering an Exceptional Customer Experience

ISLANDIA, N.Y., May 20, 2013 – CA Technologies (NASDAQ: CA) today announced that Integra (F/K/A Integra Telecom), a provider of fiber-based, enterprise-grade networking, communications and technology solutions, has deployed CA Performance Management (CA PM), the core network and systems monitoring product in the company’s converged infrastructure management solution.

Integra uses CA PM to monitor, analyze and report the real-time status and trends of its enterprise-class network consisting of a 5,000-mile long-haul fiber-optic network, a nationwide IP/MPLS network and 3,000 miles of metropolitan fiber. This helps Integra to assure the performance, availability and quality of the many services it provides to businesses in 35 metropolitan markets.

“Integra is committed to providing business customers with scalable and reliable communications solutions that grow with their needs. Through strategic relationships with world-class technology partners such as CA Technologies, Integra aligns its business strategy with customer demand,” said Jason Koenders, senior vice president, engineering and network planning at Integra. “CA Performance Management offers easy-to-use management and customizable reporting tools, which support Integra’s goal of providing best-in-class services and an exceptional customer experience.”

Integra integrated CA PM with other management technologies previously deployed in its environment, including CA Spectrum® and CA Network Flow Analysis. The integration of these elements of CA Technologies converged infrastructure management solution enhances CA PM’s ability to translate volumes of disparate performance data into actionable insight. CA PM then delivers this data in converged, role-based dashboards that help Integra to cost effectively improve IT efficiency, and enhance the quality of their internal and customer-facing services.

“More than ever, service providers must understand the complex relationships and interdependencies between physical, virtual and cloud environments, wired and wireless networks, applications and their combined impact on customer experience,” said Mike Sargent, general manager, Service Assurance, CA Technologies. “The ability of our converged infrastructure management solution to manage all aspects of infrastructure performance, availability, capacity, flow and application response in a single, productivity-enhancing user interface, will enable Integra to quickly and proactively triage and remediate service-threatening infrastructure issues. As a result, Integra will be able to deliver a superior and differentiated customer experience with less effort and lower cost.”

Visit here for more information about CA Technologies converged infrastructure management solution.

ABOUT CA TECHNOLOGIES

CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations leverage CA Technologies software and SaaS solutions to accelerate innovation, transform infrastructure and secure data and identities, from the data center to the cloud. Learn more about CA Technologies at www.ca.com.

LEGAL NOTICES

Copyright © 2013 CA, Inc. All Rights Reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

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