“What we are engaged in now is further optimizing our performance and service delivery—and ensuring that new IT talent will continue to run these IT assets as effectively as present and past generations of IT staff have,” said David Wade, CIO, Primerica. “Testing and implementing facile toolsets such as CA Chorus assists us in this process."
With a network of thousands of independent insurance representatives throughout the United States and Canada selling an array of financial products, including term life insurance and investment and saving products, Primerica requires 24X7 processing with continuous availability and support for its zEnterprise technology. In every application, the company either accesses or delivers data to the mainframe.
In 2012 the company was looking to improve DB2 for z/OS availability and performance, because it would mean less DB2 downtime and faster transaction time. It also needed to find a way for newer IT workers to easily use and understand DB2 tools. Most newer workers are unfamiliar with the mainframe’s traditional “green screen” and accustomed to more user friendly, Graphical User Interfaces (GUIs).
As part of its retooling effort, Primerica decided to implement CA Chorus™ Database Management for DB2, with its user friendly, role-based workspace. "We needed to address the challenge of introducing a new generation of IT workers to the mainframe environment and CA Chorus delivered the GUI-oriented navigation and functionality for system monitoring and troubleshooting that we were looking for," said Wade.
“Companies such as Primerica want their IT workers to manage DB2 databases and other systems from a single integrated workspace," said Michael Madden, CA Technologies general manager, Mainframe. "With CA Chorus, instead of focusing on multiple applications, DB2 analysts are able to use a single, intuitive dashboard and turn their full attention to delivering superior service to their internal and external customers."
“After our proof of concept, we were convinced that the entire set of CA Chorus disciplines might enable us to extend the life of our current mainframe past the traditional three-year upgrade cycle. From both cost and performance standpoints, this is significant," said Wade.
About Primerica, Inc.
Primerica, Inc., headquartered in Duluth, GA, is a leading distributor of financial products to middle income households in North America. Primerica representatives educate their main street clients about how to better prepare for a more secure financial future by assessing their needs and providing appropriate solutions through term life insurance, which the company underwrites, and mutual funds, annuities and other financial products, which it distributes primarily on behalf of third parties. In addition, Primerica provides an entrepreneurial full or part-time business opportunity for individuals seeking to earn income by distributing the company’s financial products. Primerica insured more than 4.3 million lives and maintained approximately 1.9 million investment accounts on behalf of its clients at December 31, 2012. Primerica stock is included in the S&P MidCap 400 and the Russell 2000 stock indices and is traded on the New York Stock Exchange under the symbol “PRI”.