Nolio, a CA Technologies Company

CA Technologies is rapidly expanding its market-leading CA LISA® solutions to address the most critical challenges in operationalizing DevOps methodologies, helping customers improve application development and delivery to accelerate innovation.

As part of this initiative, the Company has acquired Nolio, bringing continuous delivery capabilities to CA Technologies industry-leading service virtualization business.

Products

CA LISA Release Automation expands CA Technologies market-leading solutions to address the most critical DevOps challenges. Part of the CA Application Delivery suite of solutions, this enterprise-class, multi-release solution enables continuous delivery across the application lifecycle. IT operations, development teams and application owners use it to help:

  • Simplify, standardize and execute application releases with fewer errors
  • Improve business and operational agility by cutting release times
  • Centralize application operations from development to production
  • Automate application rollbacks for faster recovery and service continuity
  • Ensure cloud readiness with built-in virtualization and cloud support

Support

Tech Support and Communities Overview and FAQ

Overview

The Support and Communities page are transitioning from the NolioSoft.com domain to the CA.com domain.  The below list of FAQs are designed to help us walk you through the upcoming transition and to ensure a high standard of customer care.

Technical Support

Q: How do I contact Support?

A: Email is the currently the preferred method of contact.  The address is ticket@noliosoft.com or submitaticket@noliosoft.com .  If you prefer to use the telephone, the toll free number for our Global Service Center in North America is 1-800-225-5224, for all other regions click here.

Q: When will issue management capabilities be available on CA Support Online?

A: The ability to log and monitor issues on support.ca.com will be available in Q4. 

Q: Where are my open and closed issues?

A: They are still in our systems and will be migrated to CA Support online in Q4 where you will be able to view, edit, and update them at that time.

Q: How do I download the software?

A: Downloads are already available on CA Support online once you have registered here and you have been validated.  Recall that issue management will not be available on this site until later in Q4.  Please submit and email or call our Global Service Center as noted above.

Communities

Q: How do I access the Nolio Communities on CA Support online?

A: First, you will want to register to become a member by filling out the form located here (This is the same registration as above for downloads).  Your registration will be received by CA Technologies and approved normally within one business day.  Once registered, join the community labeled “CA Release Automation Global User Community”.

Q: Where can I find information on how to participate in the Community?

A: Please see the web page here which has quick start videos, tips, and general help on how to work in the CA Communities.

Q: Should I submit issues to the Community?

A: No – please email or call as mentioned above in the Support section.

General

Q: Who can I contact if I require further assistance?

A: Please email Sean.Markley@ca.com or Alan.Dellunto@ca.com for further assistance.

Company

Learn more about CA Technologies, including our executive management team and career opportunities.

Blogs

Engage with our DevOps and Application Delivery experts at the DevOps Insights blog at: http://blogs.ca.com/devops/

 


Products
CA LISA Release Automation
Automate complex workflows for agile software movement between development, test and production environments