• Today’s CIO – Chief Innovation Officer

    Find out how Innovation Luminaries are driving growth and agility

Gain insights from CIOs and other senior IT leaders who are leveraging technology to drive innovation in their business. These Innovation Luminaries discuss the challenges they’ve faced in creating, unleashing and securing innovation and share the lessons they’ve learned.

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Glenn Morgan, Head of Service Transformation at British Airways, British Airways

Related Documents:

Executive Profile
Can you deliver services that transform the customer experience?
White Paper
Why IT Needs to Lead Now: The Innovation Imperative

Can you deliver services that transform the customer experience?

Glenn Morgan, Head of Service Transformation at British Airways, discusses how they have transformed their IT department to deliver services that support innovation and improve customer experience.

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