CA Customer Care

CA Customer Care

Welcome to CA Customer Care

Providing Customers with “White Glove Service”

The CA Customer Care team is committed to providing outstanding pre- and post-sales support for CA Technologies customers.

Our commitment is to act as a point of contact for CA Technologies customers by answering all non-technical questions.

CA Customer Care is your one-stop shop for all your customer service needs and inquiries. Our team takes ownership of customer issues, provides clear response times, and assists with the management of customer feedback, escalations and technical support issues.

CA Customer Care offers assistance in non-technical general support with areas encompassing:

  • Product information
  • Service/support/education offerings
  • Contract information
  • Product/license history/entitlements
  • Account changes
  • Upgrades
  • Returns
  • Any other customer service related inquiries pertaining to CA’s corporate solutions