Education Policy & Terms Definitions

Definitions

  1. "CA Education Services" means the provision of a Course(s), Class(es) and Materials.
  2. "Class" means a scheduled incident of a specific Course. A class is a live event and may be delivered in person or in a virtual environment.
  3. "Course" means a training program with designated units of instruction related to a specific subject. A course may be delivered in different formats including, but not limited to, instructor-led, self-paced, or virtually.
  4. "Customized Course" means a course which is modified or developed specifically to the Customer's requirements and which differs from any related Standard Course in scope, duration or in volume or content of courseware. The courseware may or may not be derived from a Standard Course or may be developed from scratch. These courses carry a different identification to any Standard Courses from which they may be derived.
  5. "Documentation" means the standard published technical user manuals provided by CA or delivered under a Transaction Document.
  6. "Hosting" means access to WBT on a CA or a third party hosted site, along with certain associated maintenance services. Such access to WBT and such services may be obtained, at CA's then current rates, pursuant to a written mutually agreed to written addendum to this ESA.
  7. "Private Class" means a Standard Course or a Customized Course run for one Customer at that Customer's location or hosted by CA at a CA location. The date is as agreed with the Customer.
  8. "Public Class" means a Standard Course run for more than one Customer at a CA location, on the date and at the CA location published on the CA Education website. Standard courseware is used.
  9. "Standard Course" means the basic course product, which consists of the identification code, description, related courseware and duration published on the CA Education website. A Standard Course may be delivered as a Public or Private Class.
  10. "Virtual" means an instructor-led Class delivered remotely over the internet with a browser using Voice Over IP ("VOIP"), or a phone line where VOIP is inoperative.
  11. "Virtual Learning Lab" ("VLLB") means a remote learning environment available for hands-on activities. A VLLB is accessible over the internet with a browser.
  12. "Web Access" means accessing WBT on a CA hosted site.
  13. "Web Based Training" ("WBT") means a Course that can be taken remotely at the pace of the learner (self-paced). A WBT course may be taken using a CD-ROM or over the internet with a browser.
  14. "Materials" means the Course materials of a Standard Course, VLLB Course and/or WBT Course and the materials developed by CA in the course of preparing a Customized Course.