Do you need to control what different users can see in your Service Desk in order to protect privacy and confidential information? With the Data Partitions feature in CA Service Desk Manager you can do just this. You can set controls so that different levels or groups have different access views to help keep your service Desk running smoothly.
Join CA Education for a complimentary webinar where attendees will be provided with information and a live demo on how to use Data Partitions in CA Service Desk Manager including:
- Layers of Service Desk Manager
- Purpose of Data Partitions
- Components of a Data Partition
- Examples of Data Partitions
- Building a Data Partition
