In today’s IT world, we all want to find ways to save time to increase productivity, but often manual processes find a way to slow us down. One of these difficulties is entering information manually into our systems. With the CA Service Desk Manager bulk load capabilities, you can quickly load large amounts of data into your service desk and free up your time to focus on supporting your business.
Join CA Education for a complimentary webinar where attendees will be provided with information and a live demo on how to perform a bulk data load in CA Service Desk Manager including:
- Layers of Service Desk Manager
- Overview of the bulk loading process
- Prepare and load in input file for supporting tables
- Prepare an input file for the main data load
- Dereference the data using pdm_deref
- Loading the data
