Gain visibility and control.

On-Demand Webcasts

• Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy
• Mainframe 2.0: What's New with CA Workload Automation
• Network Traffic Analysis from CA using NetQoS ReporterAnalyzer

Success Stories

• AAI improves service levels for its air passengers with enhanced network and application management
• Arcor improves service levels for around 3 million DSL customers with CA Spectrum IM and CA eHealth PM.
• Arsenal Football Club safeguards competitive advantage by using IT to improve match experience for fans.
• Aurora Health Care improves the quality of patient care across 113 clinics and hospitals by optimizing network performance.
• AXA improves quality of service for millions of customers with automated and standardized IT.
• Canon ensures continuous and consistent customer services with simplified IT management
• Computacenter Germany improves customer services with automated network fault management.
• Continental Improves Voice Messaging with CA’s eHealth® for Voice
• Customer Success Story - TransUnion
• Daewoo Shipbuilding and Marine Engineering increases competitive advantage with integrated infrastructure management
• Danfoss safeguards manufacturing processes with CA NSM and CA Autosys Workload Automation
• Detecting and eliminating errors proactively in a decentralised server infrastructure.
• DICOS prepares for further growth after 10 successful years as a CA partner
• Dubai International Financial Centre attracts more clients by using IT to drive operational efficiency
• Elavon safeguards one billion payment transactions every year with integrated IT management
• Fashion retailer s.Oliver boosts productivity with streamlined IT management services and ITIL best practices
• Fife Council improves service delivery for 350,000 people with integrated IT management.
• Fortis Turkey safeguards millions of financial transactions with improved network management.
• Fujitsu Siemens Computers helps its customers to reduce costs and boost efficiency with greater automation
• GCI improves network availability to provide an enhanced customer experience
• HCL Infinet increases competitive advantage and quality of service with integrated IT management.
• Mairie de Paris to improve monitoring of IP network with CA Spectrum Infrastructure Manager
• Metropolitan Fire and Emergency Services Board safeguards services for four million residents with CA SPECTRUM NFM
• Metropolitan Fire and Emergency Services Board safeguards services for four million residents with CA SPECTRUM NFM.
• Paraphora provides highly customized managed IT services using an integrated
• Raymond James enhances service levels for 1.9 million accounts with integrated IT management
• Rooms To Go provides more reliable customer services by better managing networks and systems
• Rooms To Go safeguards customer services, payment processing and the supply chain with improved network management.
• Sainsbury’s safeguards supply chain for over 800 stores and 100,000 online shoppers a week with CA Spectrum and CA NSM.
• State of Colorado improves the quality of human services with efficient IT management.
• Suntel improves services levels to 450,000 customers with centralized network management.
• TechTeam Global uses Enterprise IT Management to improve and expand IT services to customers.
• Telekom Austria safeguards service levels for 17 million subscribers with CA eHealth Performance Manager
• TransUnion improves information access for half a million customers with more efficient IT.
• VR Netze achieves higher service levels using CA eHealth and CA Spectrum.

White Papers

• CA ESP Workload Automation Software (248 KB PDF)
• Delivering Mission Value in the Intelligence Community and Department of Defense (808 KB PDF)
• Enabling Business-Driven Automation for Business Advantage (426 KB PDF)
• Getting Real About Virtual Management 
• Improving IT Economics with Enterprise IT Management to Realize Greater Value (171 KB PDF)
• The Infrastructure Management Challenges Associated with Virtual Servers (449 KB PDF)
• Integrated Infrastructure and Performance Management for Virtualized Environments (478 KB PDF)
• Lean IT in Financial Services – IDC White Paper, August 2009 (382 KB PDF)
• ITIL Governance for SOA (80 KB PDF)
• Virtualization Is Not A Silver Bullet: Why and How Virtualization Needs to be Managed (601 KB PDF)

Articles

• CIOs Discover 'Smart' Way to Become Lean
• Deliver Visibility Into IT Value With IT Financial Management (136 KB PDF)
• Embedding SOA into IT Solutions Brings Flexibility to IT Operations (131 KB PDF)
• Ensure High Service Availability with the Integration of Application Performance Management and Infrastructure Management (137 KB PDF)
• Managing Output to Support a Green Strategy
• New Drivers, New Revenue for Network Performance Management
• Smart Enterprise: OpportunITy to Make a Difference
• The Magic, the Art, and the Science of Next Gen Services: Do You Know What You Don’t Know? (1.8 MB PDF)
• Workload Automation and SOA: Integrate, Automate and Simplify

Industry Analyst Reports

• Automating Virtualization Management: Critical Management Practices for the Next Generation Data Center  (658 KB PDF)
• CA Acquires NetQoS, Goes with the Flow (148 KB PDF)
• Ptak NetQos Commentary (111 KB PDF)
• Enterprise Management Associates Report: CA’s Spectrum Service Assurance Bridges Service Gap (263 KB PDF)
• Is a Revitalized CA Worth Revisiting?
• it_economics:_ca_infrastructure_management_reduces_ (168 KB PDF)
• Knocking The NOC: Enter The New Operations Center (399 KB PDF)
• Ptak, Noel & Associates Commentary: CA Spectrum Service Assurance  (148 KB PDF)
• The Importance Of IT Management Software Support Services (199 KB PDF)
• Virtualization Is Not A Silver Bullet (601 KB PDF)

Industry Research

• IT Process Institute: Server Virtualization Maturity Study (384 KB PDF)
• New IDC IT Cloud Services Survey Highlights Top Benefits and Challenges
• The Future of Green IT and the Implications for Software Management Solutions -File (788 KB PDF)

Solution Briefs

• Budget Choices: Sharpening the Pencil in an Age of Transformation (230 KB PDF)
• CA and Sun - The Power of Two - CA Management Software and Sun Virtualization Solutions (1.1 MB PDF)
• CA and Sun - The Power of Two - CA Management Software and Sun Virtualization Solutions (1.1 MB PDF)
• CA Virtualization Management (707 KB PDF)
• Communications Service Providers: Next-Generation Services Require Next-Generation Service Assurance (453 KB PDF)
• Communications Service Providers: Roll Out New Services to Your Subscribers Faster (450 KB PDF)
• Drive ARPU and Revenue for Next-Generation Wireless Services (448 KB PDF)
• Drive Revenue for Next-Generation Cable Services (438 KB PDF)
• Drive Revenue for Next-Generation Managed Services (445 KB PDF)
• IT Service Providers — Next-Generation Services Require Next-Generation Management (340 KB PDF)
• IT Service Providers — No Compromises Allowed on Service Quality and Security (448 KB PDF)
• IT Service Providers — Rapidly Roll Out and Confidently Manage your Clients’ Applications at Controlled Costs (457 KB PDF)
• IT Service Providers — Service Delivery Costs Need to Adapt to New Market Climate (447 KB PDF)
• IT Service Providers — So Many Projects, Too Little Time (441 KB PDF)
• The Case for Integrated Network Management (139 KB PDF)

Technical Documents

• CA eHealth Application Response Technical Overview (1.3 MB PDF)
• CA Event Integration for CA SPECTRUM Network Fault Manager Technical Overview (190 KB PDF)

Technology Briefs

• CA assures Sarbanes-Oxley Compliance with Increased Visibility and Automated Auditiong of IT Changes (113 KB PDF)
• CA frees up 80,000 hours of staff time per year and improves cost control with consolidated client management (111 KB PDF)
• CA reduces risk and improves business agility with centralized change controls (107 KB PDF)
• Fortis Turkey increases quality of customer services with improved network management (133 KB PDF)
• Integrated Infrastructure and Performance Management for Virtualized Environments (478 KB PDF)
• Managing Microsoft Environments with CA SMT (134 KB PDF)
• Managing the Amazon Elastic Compute Cloud with CA (3.4 MB PDF)

Technology Initiatives

• Data Center Consolidation
• IT Cost Reduction
• MPLS
• Multi-sourcing
• Quality of Service (QoS) Management
• WAN Optimization

Technology Partnerships

• NetApp Provisioning Manager Solution by NetApp, Inc.

User Communities

• CA User Community Forums

Videos

• IT Government Expo 2009 Event Highlights

Recent Press Releases

• CA Providing Network Performance Management for NBC’s Coverage of the Vancouver Winter Games
• CA and NetApp Build Solutions for Enhanced Management of Public and Private Cloud Infrastructures
• CA is a Founding Member of the TM Forum’s New Cloud Services Program
• CA and Covad Communications Group to Share Insight into Next-Generation Service Assurance at TM Forum Management World Americas
• CA Completes NetQoS Acquisition
• CA Spectrum Infrastructure Manager Earns Common Criteria Level 2 Certification

News

• CA Adds Real-Time Visibility to Distributed and Mainframe Systems and Apps
• CA builds its data center automation empire
• CA Bulks Up Virtualization Offerings
• CA Buys NetQoS: A New Network Management Juggernaut?
• CA Enhances Management of Integrated Infrastructures
• CA Extends Reach Out to Virtual Machines
• CA lends weight to more-with-less Lean IT
• CA Looking to NetQoS to Boost Capabilities in Cloud, System Management
• CA Looks to Unify Enterprise Management
• CA mixes SYSVIEW with Wily for new app performance product
• CA Nabs NetQoS for $200M
• CA Offers Integrated Management Console
• CA picks up Cassatt assets; Bolsters cloud portfolio
• CA promises savings with Lean IT releases
• CA promotes 'Lean IT' management approach
• CA releases raft of admin tools for 'Lean IT'
• CA to buy NetQoS for $200 million
• CA upgrades software with economy in mind
• CA-NetQoS deal: Network management = application performance
• Intelligent Design in IT Automation
• IT management nirvana: Monitoring physical and virtual environments in one console
• Net Management Shake-up: CA Acquires NetQoS
• Network management from a service-based perspective
• Service providers like Verizon offer WAN services to cut network costs
• The top 100 IT projects of 2009
• TM Forum Rallies Industry Giants to Create Ecosystem to Accelerate Cloud Services Adoption
• Verizon Apps Help Secure Enterprise IP Networks
• Verizon Business Advances Global IP Networking With New Tools to Improve Application Performance and Enhance Security Across an Extended Enterprise
• Verizon enhances cloud-based management