To ensure that our academic partners get the most out of CA Technologies products, we offer complimentary technical support and access to our extensive online Knowledge Base. You can visit CA Support Online anytime to search the Knowledge Base, download fixes or post a question to the forums.
For personalized support, contact us Monday through Friday 8:30 a.m. to 5:00 p.m. U.S. Eastern Time (GMT-5) using our online form. You can expect to receive a response from one of our experts within 48 hours.
Please note: We provide assistance for short-term installation, configuration and basic usage questions. However, we cannot provide support for the design and development of applications, the use of products in other than their specified operating environment or failures caused by non-CA software.