Service Acceleration

Resources That Fuel Business Speed and Operational Excellence

For service providers, the application economy is placing an increasing premium on speed. As they seek to accelerate their businesses, minimizing miscues, suboptimal processes and strategic blunders will be critical. How do you get the targeted expertise and timely guidance that can help your business circumvent these issues and optimize execution?

Today, through its CA Service Provider Center of Excellence, CA Technologies delivers an extensive range of enablement services, helping to ensure that you get the targeted assistance and resources you need, when you need them. The Center of Excellence team can help you more fully leverage your technologies and investments, optimize your operations, enhance your go-to-market capabilities and scale intelligently—so you can more effectively accelerate your services and your business.

Our team has rich expertise in service provider businesses, strategic consulting, technical deployments, sales and marketing. In addition to the resources available through the Service Provider Playbook, outlined below, our team can offer a range of consulting services—including custom workshops, training sessions and in-depth advisory services—that are tailored to the needs and objectives of your specific business.

The Service Provider Playbook: Business Acceleration Resources on Demand

The Service Provider Playbook contains a rich set of business enablement resources, including white papers, webcasts, video tutorials, industry reports, strategy briefs and presentations. Through the playbook, you can get convenient, on-demand access to guiding content in these areas:

Business Strategies

Learn from market veterans who provide guidance on such topics as making the transition into managed services, monetizing advanced technologies and establishing pricing strategies that help maximize profits.

Read more >

Business Operations

Discover how to achieve operational excellence by optimizing such efforts as contract development, customer onboarding, service catalog definition and help desk management.

Read more >

Sales and Marketing

Access strategic insights that can help you improve such efforts as launching service offerings, establishing effective sales teams and refining social media efforts.

Read more >

CA Service Provider Center of Excellence: Focused Solely on Your Enablement and Success

Today, through its CA Service Provider Center of Excellence, CA Technologies delivers an extensive range of enablement services, helping to ensure that you get the targeted assistance and resources you need, when you need them. The Center of Excellence team can help you more fully leverage your technologies and investments, optimize your operations, enhance your go-to-market capabilities and scale intelligently—so you can more effectively accelerate your services and your business.

Read more >

Center of Excellence Testimonials

“When we needed help with marketing our new Empowered PPM managed service offering powered by CA Clarity™, the CA Center of Excellence truly teamed up with us and dramatically accelerated and strengthened our efforts.”

Mark Feher, PMP, P.Eng
Director Portfolio and Project Management Services
Empowered Networks

Read more >

Hot Topics

“As service provider leaders look to find ways to strengthen their organizations and accelerate growth, enablement services from external providers can deliver great value.“

Read more >