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Network and Voice Management

Success Story

Siemens overcame service expansion challenges using a Network & Voice Management solution from CA.

Reduce the complexity of — and costs to acquire and manage — multiple tools with integrated fault and performance management of LANs, WANs and IP telephony and legacy voice networks.

The Challenge

Enterprise IT is integral to your organization's operations, competitive position and success. Your IT department needs a network performance management solution that can help:

  • Define, measure and document service levels
  • Identify and resolve problems quickly, including configuration errors, to reduce the impact of service disruption
  • Predict service degradation before the end–user experience is affected
  • Reduce capital expenditures by maximizing network asset utilization through ongoing capacity analysis

The Solution

CA Network & Voice Management (CA NVM) helps you:

  • Optimize the delivery of data and voice services through integrated fault, performance and voice management capabilities
  • Get a unified view of your multi–vendor, multi-technology network—with ability to drill down into the details of every system, link and endpoint
  • Proactively address issues before they affect users
  • Get to the root cause of problems and the impact on specific users, applications and services
  • Utilize historical trending analysis for effective capacity planning

The Details

Our network performance management solution delivers:

  • Automated service level management reports that serve as proof for internal service levels as well as external service provider performance
  • Insight into developing problems, which enables you to take action before your services and customers are impacted by downtime
  • Patented root–cause analytics that allow you to minimize mean–time–to–repair and reduce downtime
  • Capacity analysis that draws upon a rich data store, so that you can generate reports, analyze trends and determine when to add or decommission assets