Publication: Computerworld, 13 Dec 2011
Among the company's acquisitions were the deals for authentication vendor Arcot (August 2010), application testing company Interactive TKO (ITKO; June 2011) and management-as-a-service provider Nimsoft (March 2010). As part of the IDG Enterprise CEO Interview Series, McCracken spoke at the recent CA World conference to IDGE Chief Content Officer John Gallant about how the concept of 'business service innovation' is driving CA's business. He also discussed how CA is working to improve the customer experience, CA's unique position in a crowded management market and the company's strategy for making mobile and cloud easier to handle for IT shops. You may also be interested to read our companion interview with Nimsoft CEO Chris O'Malley.
