Publication: MSP News, 19 Dec 2011
In a release, Mike Sargent, GM, Service Assurance, CA Technologies (News - Alert), said, "Unlike vendor offerings that require multiple domain tools and costly IT resources, CA APM is a single product designed to deliver a complete, 360-degree view of the end-user experience by linking business transaction performance to the dependent application, network and infrastructure components."
According to Sargent, customers are empowered to be in complete control of the end-user experience with this comprehensive view. Problems across disparate technology silos can be rapidly isolated, diagnosed and resolved.