Olive Solutions Bolsters Growing Service Catalog with Nimsoft Unified Manager

Integrated, Single-Pane Solution Enables Proactive Infrastructure Monitoring and Trouble-Ticket Management Across Client Organizations

Campbell, Calif.–February 7, 2012—Nimsoft today announced that Olive Solutions, an India-based managed service provider (MSP), has deployed Nimsoft Unified Manager to improve its clients’ uptime through enhanced visibility, effective performance management and proactive problem resolution.

Click to tweet: Olive Solutions Bolsters Service Catalog with @Nimsoft #ITSM http://bit.ly/z3E3dX

Nimsoft Unified Manager is a multi-tenant IT Management-as-a-Service solution that combines industry-leading infrastructure monitoring and ready- to-use ITIL®-based service management. It features comprehensive infrastructure coverage, streamlined automation, and easy integration with third-party tools. It also provides a configurable portal that allows MSPs like Olive to offer clients visibility into the health of their managed environments.

“Many of our clients have multiple offices,” said Mr. Pravin Mohite, CEO, Olive Solutions. “The Nimsoft multi-tenant architecture enables us to provide each client with their own private, tailored view of infrastructure and trouble-ticket status—while we benefit from the efficiency of using a single, scalable toolset to manage all of our clients’ environments in a common manner.”

Nimsoft Unified Monitor automatically triggers service tickets to help prevent downtime.  The tight integration between the functions speeds troubleshooting by giving IT staff the information they need to quickly solve problems. This improves performance service levels of critical applications and systems across multiple locations—including both on-premise and cloud computing environments. 

“Nimsoft Unified Manager enables us to provide a differentiated value add to our clients,” said Mohite. “Its advanced management capabilities also help us win more business by demonstrating our ability to deliver better, more transparent services.”

“To win in today’s highly competitive global IT services marketplace, MSPs like Olive Solutions have to offer extreme reliability and uncompromising accountability at less cost,” said Chris O’Malley, Nimsoft CEO.  “Nimsoft Unified Monitor uniquely supports this essential value proposition by providing a complete service support solution that is both highly robust and highly cost-effective.” 

About Olive Solutions

Olive has been established by an experienced team who worked in Information technology and have more than 25 years of core expertise in IT infra, data center design and operations, managed services and remote infra management. Olive's mission is to advance the performance of our clients by offering innovative solutions that deliver measurable business value. Through its service lines Hi-end technologies, Consulting, Systems Integration and Managed Operations and its deep industry knowledge, the Group is able to provide innovative and individually tailored end-to-end IT solutions.

About Nimsoft

Nimsoft provides integrated, IT management as service solutions for businesses and service provider customers globally, including 1&1, CDW, SoftLayer, SunGard Availability Services, Sur La Table, TriNet, and Virgin America. The company’s Nimsoft Unified Manager is an industry-leading solution that helps organizations easily monitor and manage IT services in increasingly complex business environments. Nimsoft solutions integrate with existing resources from the data center to the cloud, and are available on a pay-as-you-go basis. For more information, visit www.nimsoft.com.

Follow Nimsoft

• Twitter
• Social Media Page
• Press Releases
• Events and Webinars
• Blog

Legal Notices

Copyright © 2012 CA. All Rights Reserved. One CA Plaza, Islandia, N.Y. 11749. Nimsoft is a trademark of Nimsoft Inc. All other trademarks, trade names, service marks and logos referenced herein belong to their respective companies. ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.

Related Solutions

IT Management as a Service