Omni-Channel Retail APIs

Create immersive shopping experiences.

For retailers—whether ecommerce or brick-and-mortar—Web and mobile technologies present remarkable new ways to engage buyers and facilitate payments. By leveraging mobile apps, social networks, big data, enhanced identity information and online payment systems; retailers are revolutionizing the way we shop.

Retailers are competing to see who can provide customers with the most immersive, personalized retail experiences and the most convenient anytime-anywhere payment options. However, creating the kinds of omni-channel shopping experiences that drive sales and customer loyalty in the app age requires retailers to coordinate a complex web of data and application functionality.

The API presents the best way for retailers to be quick-to-market with new shopping experiences. APIs make it possible to open ecommerce systems, inventory databases and other technology for reuse in new Web and mobile applications. But exposing backend systems via APIs and doing so in a way that does not impact backend security and performance is itself a significant challenge.

Read Data Sheet: CA API Management

Deploy commerce-specific API management infrastructure.

Secure, manageable exposure of APIs requires a range of functionality for interface composition, data security, protocol translation, performance management and developer engagement. A number of API management platforms exist that deliver all this core functionality. But not all of these offerings address the specific requirements of omni-channel commerce use cases.

Omni-channel retail programs need advanced functionality for:

  • Integrating ecommerce interfaces with affiliates, social networks and ad services
  • Creating meaningful views of customer preferences from big data stores
  • Enabling convenient, secure and reliable Web and mobile payment options

CA API Management delivers a full-featured, industry-standard solution for enterprise-level API composition, security and management. Additionally, CA API Management addresses the specific emerging needs of the most innovative Web and mobile-based omni-channel commerce projects.

Read Solution Brief: API-Driven Omni-Channel Commerce

Provide advanced payment security for your customers.

CA API Management gives retailers and ecommerce providers an advanced solution for creating omni-channel retail experiences built upon enhanced identity- and context-driven interactions. Features include:

  • API adaptation of retailer content and commerce functions
  • API-level integration with cloud/Web/social/mobile services
  • Enterprise-grade single sign-on (SSO) and identity federation across online channels
  • Logic for building an enhanced “buyer profile”
  • Context-sensitive content routing and API orchestrations
  • The CA API Developer Portal for helping developers discover and consume APIs

CA API Management also delivers scalable API infrastructure for a variety of payment products. Key benefits for online and mobile payments include:

  • PCI-DSS compliance for data security and end-to-end transport encryption
  • An OAuth Toolkit that enables context-based authorization and brokers cloud-based payment credentials
  • Data validation and verification to ensure transactional integrity

Read Solution Brief: Securing Payments with APIs

Data Sheet

CA Mobile API Gateway

Provide advanced security and authorization mechanisms for mobile payments.

CA Mobile API Gateway

Analyst Report

Forrester Wave, API Management, 2014

Read a detailed evaluation of top API management vendors.

Forrester Wave, API Management, 2014

Solution Brief

Ensuring PCI Compliance with APIs

Deploy a PCI-compliant API management solution.

Ensuring PCI Compliance with APIs