These IT service catalog features enable you to define, publish and measure services in business terms and to provide financial insight into costs and consumption.
The service catalog can help you expose specific service offerings where, when and how they are needed, whether mobile, in existing business HTML pages or in portals, including Microsoft® SharePoint® and Liferay environments. This helps reduce administrative costs and enables your business consumers to select services where they need them, helping them be more productive and improving customer satisfaction.
This IT service catalog can also automate the delivery of services across multiple IT silos to help increase your productivity. Designed to build agility while reducing cost and risk, the service catalog:
- Helps drive business productivity by automating the delivery of services with full price and cost transparency
- Supports a variety of provider and consumer business models such as an MSP or cloud based service provider