All Insights and Documents — Service Operations Management

Insights

  • Success Stories
    Itaú BBA to safeguard business operations and financial transactions with CA Service Assurance solutions
    White Papers
    Transforming IT Processes and Culture to Assure Service Quality and Improve IT Operational Efficiency 

    • Documents

  • Add-On Services Components
    2013 Packaged Work Product Catalog for CA Service Assurance from CA Technologies (744 KB pdf)
    Brochures
    Put Performance First: Manage Your Cisco World with CA Technologies (1.6 MB pdf)
    Demos
    CA Service Operations Insight Demo 
    Industry Analyst Reports
    EMA Analyst Report on CA Service Operations Insight 
    Ovum Solution Guide: Application Performance Management (365 KB PDF)
    The Total Economic Impact of CA Service Assurance 
    Product Briefs
    CA Executive Insight for Service Assurance (321 KB pdf)
    Service Offerings
    CA Healthcheck (335 KB pdf)
    CA Service Assurance Solution Implementation (351 KB pdf)
    CA Service Operations Insight Implementation Services (391 KB pdf)
    CA Service Assurance Rapid Implementation  (590 KB pdf)
    Solution Briefs
    CA and NetApp - Optimizing the Value of Shared Infrastructure 
    Service Assurance Solution Brief 
    Service Operations Management from CA Technologies 
    Videos
    Service Assurance Portfolio: A Whiteboard Overview – Part 1
    Service Assurance Portfolio: A Whiteboard Overview – Part 2
    Why Partner with CA Technologies for Service Assurance Solutions

    • News

  • Press Releases
    CA Technologies and Dimension Data Asia Pacific Collaborate to Drive Cloud Adoption
    CA Technologies Delivers Next-generation Service Assurance Solution to Help Improve Service Quality and Predictability, and Optimize IT Operations
    CA Technologies Launches CA Service Assurance Partner Solution Center
    CA Technologies Named a Global Market Share Leader in Critical Areas of Mainframe and Distributed IT Management
    Getronics Selects CA Technologies to Help Increase Business Agility and Enhance Customer Satisfaction
    CA Technologies Acquires Torokina Networks, Expands Support for Fast Growing Communications Service Provider Market
    CA Technologies Helps Deliver Superior End-user Experience by Adding New Analytics Capabilities to Service Assurance Portfolio