What is CA Service Accounting?
CA Service Accounting is a key component of CA Service Level and Catalog Management that enables you to expose the unit cost of services, calculate service consumption, and allocate costs and generate invoices based on consumption. It helps you align service function, quality and cost to better manage service requests and subscriptions.
What service challenges does it meet?
IT is under pressure to reduce operational costs and demonstrate business value while meeting the demand for business relevant services. CA Service Accounting helps meet these challenges by presenting IT and business with the cost transparency required to govern the consumption of services while reducing the cost of service delivery and eliminating waste.
What features does it offer?
CA Service Accounting features usage-based billing of IT services, allocation of costs with service levels by department or business unit, unit pricing, tiered rates, online invoice presentation, chargeback, service credits for SLA violation, budgeting and planning, role-based access and financial administration reports.
What platforms does it support?
CA Service Accounting supports the following operating systems for the application components and the database management systems: Microsoft Windows 2003 Server — Standard and Enterprise.
