Your business has evolved. Can your service desk keep up?

The service desk management market is evolving… one size does not fit all. You need choices to address how you buy, license, deploy, administer, configure and integrate your incident management services. Nimsoft and CA Technologies are now making additional choices available to address your changing needs.  We offer the following solutions to meet your configuration management database (CMDB) needs:

• A Configurable SaaS Service Desk: Nimsoft Service Desk with Core ITSM functionality, easily adapted to business needs through simple configuration, rapid implementation, seamless upgrades, and nine ITIL^® processes
• An Enterprise On-premise Service Desk: CA Service Desk Manager with mature, customizable processes, deep integrations and 15 ITIL processes
• Flexible Hosted Options for IT Service Management: CA Service Management Solutions with a monthly subscription license model

FEATURED PRODUCTS

• CA Open Space
• CA Service Desk Manager
• CA Nimsoft Service Desk