Infrastructure & Operations Management
Adapt to new business demands, make faster decisions and fix problems before they impact your business with infrastructure management products that optimize your IT infrastructure. Use centralized information to gain the insight you need to act quickly and effectively. Our infrastructure management products enable you to reduce costs, eliminate errors and improve operations by automating and streamlining your IT infrastructure.
Overview and Products
Service Availability Management
Learn more about service availability management and other IT management solutions from CA.
Benefits
Reduce problem resolution time
Shorten problem resolution time by consolidating and correlating management across technologies.
Increase service levels
Improve service levels by leveraging consolidated, correlated information for comprehensive performance analysis and repair.
Accelerate time to value
Leverage pre-defined polices and work flows based on IT best practices to accelerate time to value.
Documents
Data Sheets
- Unicenter Network and Systems Management Dynamic Reconfiguration Option r3.1 Data Sheet (164 KB PDF)

Demos
- Service Availability Management Pack (6.3 MB SWF)
- Virtual Platform Management with Unicenter Advanced Systems Management Flash Demo (7.4 MB ZIP)
Industry Research
- Change, Configuration, and Release Performance Study (230 KB PDF)

Podcasts
Service Offerings
- CA eHealth Solution Implementation (112 KB PDF)

- CA Unicenter® Network and Systems Management Solution Implementation (128 KB PDF)

- Unicenter® Network and Systems Management Healthcheck (435 KB PDF)

Services Briefs
- CA Service Availability Management Services Brief (106 KB PDF)

- CA Services Overview Brief (325 KB PDF)

Solution Briefs
- CA Service Availability Management Solution Brief (1.4 MB PDF)

Success Stories
- Arsenal Football Club safeguards competitive advantage by using IT to improve match experience for fans.
- Baxter ensures Mexican patients receive life-saving dialysis products on time with improved IT management
- Canon ensures continuous and consistent customer services with simplified IT management
- County of Santa Clara improves the quality of social services with simplified IT management
- DHS is transforming its IT environment to improve services and reduce costs
- Dubai International Financial Centre attracts more clients by using IT to drive operational efficiency
- Fashion retailer s.Oliver boosts productivity with streamlined IT management services and ITIL best practices
- G&Z Systems’ Polling and Data Transport Products Extend CA’s Unicenter® and Open Up Mutual Opportunities
- India’s Telecom Gateway Optimizes its IT Infrastructure using Unicenter
- KLIKON boosts competitive advantage and customer service offerings with advanced network management.
- Munich Airport manages soaring growth and keeps over 28.6 million travelers traveling every year with the help of effective IT Management
- Ontario, Canada School District Supports Diverse, Widely Distributed User Base with Integrated Unicenter® Solutions from CA
- PROCERGS adopts centralized IT management to ensure the quality and availability of public services in Brazil
- Prodasal Safeguards Public Services to 2.65 Brazilian People with Integrated IT Management
- The High People's Court of Beijing Centralizes Network Management with CA’s Unicenter
- West Corporation Improves Cost Control and Competitive Advantage with Optimized IT
Technology Briefs
- Klikon Technical Brief (112 KB PDF)

- West Corporation boosts business agility and saves $18.8 million with integrated Enterprise IT Management (146 KB PDF)

Technology Partnerships
White Papers
Products
Learn more about how CA products can help you consolidate and correlate performance and event information.