Service Management Services

Deploy IT service management solutions (ITSM) for service desk, service catalog and IT asset management technologies that keep up with the growing demand to improve the performance and availability of IT resources. With service management services from CA Technologies we can help you:

• Accelerate time-to-value
• Mitigate implementation risk
• Reduce costs
• Deliver increased value to the business

solutions and service offerings

• CA Expert Package (317 KB pdf)
• CA Healthcheck (335 KB pdf)
• CA Identity and Access Management as an Automated Service (872 KB pdf)
• CA IT Asset Manager Implementation Services (221 KB pdf)
• Rapidly Establish a Foundation for Proactive Asset Management (765 KB pdf)
• CA Oblicore Guarantee Rapid Implementation (336 KB pdf)
• Strategically Plan Your CA Service Catalog Deployment to Maximize Results (21 KB pdf)
• CA Service Desk Manager on Demand Solution (323 KB pdf)
• CA Service Desk Manager Rapid Implementation (329 KB pdf)
• CA Service Desk Manager Solution Implementation (324 KB pdf)
• CA Service Management Run-and-Operate Services (372 KB pdf)
• Benefit from an Intelligent Transition Plan and Strategic Design (134 KB pdf)
• Implementation Services for CA Nimsoft Service Desk (230 KB pdf)