The performance of infrastructure, applications, and transactions can have a dramatic effect on business services—for good or for bad. The Service Operations Management solution from CA Technologies is designed to help you improve the quality and predictability of your business services—and to optimize your IT Operations.
Our solution lets you view services across domains in real time, even as your environment changes. As a result, you can identify and fix issues quickly—often before they escalate and impact business services. The solution integrates and correlates data from your existing IT management tools to dynamically build and maintain real-time models of your services. Using intuitive visualization and service impact analysis, it helps you understand the root cause of service problems and risks to service quality and availability.
With our Service Operations Management solution, you can mitigate risks to your business, align your resources with business objectives, and meet service quality expectations of customers, end users, and business stakeholders.