CA CMDB Release 11.0 Certification Matrix - CA Technologies
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CA CMDB Release 11.0
Certification Matrix

Date: October 20, 2006

CA CMDB will support service packs and point releases of Operating Systems, Databases, Browsers, etc. not necessarily noted on this matrix as long as the problem reported is reproducible with versions that are listed on the support matrix. CA reserves the right to refuse support of new point releases should the reported problem require a major redesign in order to function properly. Both Technical Support (Level 1) and Sustaining Engineering (Level 2) will do their best to resolve any issues that occur in a timely manner. If the resolution to the problem is determined to be outside the realm of their support responsibilities, they may ask that you escalate your request for certification to your local account team.

Any known versions that are not supported will be specifically noted in the appropriate sections

Certified Windows Server Platforms

  • Microsoft Windows 2003 R2
  • Microsoft Windows 2003 with Service Pack 1 applied
  • Microsoft Windows 2000 Server Family with Service Pack 4 applied (32 bit only)

    Note:Please see Click Here for information pertaining to CA's support of VMWARE.

Certified Server Platform Notes

All Windows Platforms noted above are certified on both 64 bit and 32 bit unless specifically noted.

A patch is required for Windows 2003/SQL 64 bit on Itanium or EMT processors.

Certified Web Platforms

  • Microsoft Windows 2003 R2
  • Microsoft Windows 2003 with Service Pack 1 applied
  • Microsoft Windows 2000 Server Family with Service Pack 4 applied
  • Microsoft Windows XP with Service Pack 2 applied
  • Macintosh OS

Certified Web Servers

  • Microsoft Internet Information Server 6.x/5.x
  • Apache Tomcat 4.1.31

    Note: Apache Tomcat is included on the installation DVD and is installed automatically during the installation process.

Certified Servlet Containers

  • Apache Tomcat 4.1.31

    Note: Apache Tomcat is included on the installation DVD and is installed automatically during the installation process.

Certified Browsers

  • Microsoft Internet Explorer 7.0.
  • Microsoft Internet Explorer 6.0 with Service Pack 1 applied.
  • Mozilla 1.7.5.
  • FireFox 1.5

    Notes: FireFox 1.5.0.2 is not supported

Certified Databases

  • Microsoft SQL Server 2005 with Service 1 applied
  • Microsoft SQL Server 2005
  • Microsoft SQL Server 2000 with Service Pack 4 applied

Certified Java 2 Platform Standard Edition (J2SE)

  • Java Runtime Environment (JRE) 1.4.2_06

    Note : JRE 1.4.2-_06 is included on the installation DVD and is installed automatically during the installation process.

Certified LDAP Enabled Directories

CA CMDB interfaces with LDAP enabled directories that support LDAP version 3 protocols. LDAP enabled directories that we have tested with include:

  • Microsoft Active Directory
  • Microsoft Exchange Server
  • ADAM
  • Novell eDirectory
  • SunOne Directory Server (Formally iPlanet)
  • OpenLDAP
  • Lotus Notes LDAP
  • M-Vault

Certified Mail (SMTP) Servers

CA CMDB interfaces with Mail (SMTP) Servers that support AUTH PLAIN, NTLM or MD5 authentication. Mail Servers that we have tested with include:

  • Microsoft Exchange Server
  • Windows SMTP Service
  • Lotus Domino 6.5.1

    Note: Lotus Domino 6.5.1 does not support AUTH PLAIN authentication. To workaround this issue one can configure CA CMDB to send mails to Windows SMTP Service (which supports AUTH PLAIN and NTLM authentication) and then have Windows SMTP Service relay the emails to Lotus Domino.

Certified Reporting Tools

  • Microsoft Access 2000
  • Business Objects Crystal Reports 9

    Note: Runtime versions of both Access and Crystal Reports are included on the Windows installation DVD and will be installed if selected during the installation process.

Hardware Requirements

The following hardware requirements must be met or exceeded for CA CMDB r11.0 to install and run properly:

Server Hardware Requirements
CPU Single Processor 2.0 GHz minimum, Dual Processor 2.0 GHz preferred.
RAM 2 GB minimum, 4 GB preferred.
Disk Space 1 GB

Database Hardware Requirements
Small - Used for installing in a test environment. CPU Single Processor 2.0 GHz minimum
  RAM 2 GB minimum
  Disk Space 4 GB minimum will increase over time to accommodate database growth.
Medium - The default and recommended setting. CPU Dual Processor 2.0 GHz.
  RAM 2 GB minimum, 4 GB preferred.
  Disk Space 4 GB minimum will increase over time to accommodate database growth.
Large - Used for large installations. CPU Quad Processor 2.0 GHz.
  RAM 4 GB minimum.
  Disk Space 4 GB minimum will increase over time to accommodate database growth.

Note : At least 2 GB of space is required for the data files directory of the database server for the MDB to install and configure properly.

Client Hardware Requirements
CPU Single Processor 1.0 GHz
RAM 1 GB
Disk Space 1 GB

International Support

An internationalized product (also referred to as a language-certified product) is an English product that runs on local language versions of the supported operating system and required third-party products. Internationalized products support local language data for input and output, and also support the ability to specify local language conventions for date, time, currency and number formats.

A translated product (also referred to as a localized product) is an internationalized product that includes local language support for the product's user interface, online help, and other documentation, as well as local language default settings for date, time, currency and number formats.

CA CMDB 11.0 is an English only application. It is not certified in any language but English.

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