ServiceIT 431 432 Certification Matrix - CA Technologies
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ServiceIT 4.31 / 4.32 Certification Matrix - May 12, 2000

Client Machines

Operating System /
Client ODBC Version

Access 97 (odbcjt32.dll)

SQL Server 6.5 (SQLsrv32.dll)

SQL Server 7.0 (SQLsrv32.dll)

Oracle (msorcl10.dll)

Sybase (physb12.dll

IE Version

Tested

Certify

Windows 95

4.00.3513.00 (11/05/98)

2.65.02.04 (12/6/96)

2.65.02.04 (12/6/96)

2.00.00.6325 (01/00/97)

3.01.00.00 (06/01/97)

5.00.2314.1000

Yes

Yes

Windows 95 – SP1

4.00.3513.00 (11/05/98)

2.65.02.04 (12/6/96)

3.70.06.23 (11/5/98)

2.00.00.6325 (01/00/97)

3.01.00.00 (06/01/97)

5.00.2314.1000

Yes

Yes

Windows 98

3.50.3602.00 (12/04/96)

2.65.0240 (12/21/96)

3.70.06.23 (11/5/98)

2.00.00.6325 (01/00/97)

3.01.00.00 (06/01/97)

5.00.2314.1000

Yes

Yes

Windows 98 Second Edition

N/A

N/A

N/A

N/A

N/A

N/A

No

No

Windows NT 3.51 - SP5

N/A

N/A

N/A

N/A

N/A

N/A

No

No

Windows NT 4.0 - SP4

4.00.4029.00 (12/05/96)

2.65.0252 (06/15/97)

3.70.06.23 (11/5/98)

2.00.006325 (01/12/97)

3.01.00.00 (06/01/97)

5.00.2314.1003

Yes

Yes

Windows NT 4.0 - SP5

4.00.3711.08 (02/05/99)

3.70.06.23 (11/05/98)

3.70.06.90 (05/02/99)

2.00.006325 (01/00/97)

3.01.0000 (06/30/97)

5.00.2314.1003

Yes

Yes

Windows NT 4.0 – SP6

N/A

N/A

N/A

N/A

N/A

N/A

No

No

Windows 2000 RC3

4.00.4403.02

(11/14/99)

3.70.08.20

(12/7/99)

3.70.08.20

(11/14/99)

**

3.11.00.01

(8/10/99)

5.00.2314.1003

Yes

Yes

Oracle 7.3 is not compatible with Windows 2000. Oracle (the company) never tested or certified Oracle 7.3 with Windows 2000, they stated they are not supporting Oracle 7.3 with Windows 2000. Oracle 8 however was tested and certified by Oracle, so they will support Oracle 8 with Windows 2000.

SQL 7.0 dll 3.70.06.90 cannot be used with Release Candidate 2 of Windows 2000, it puts garbage in the Resolution of EBR, Rapid Resolution and Client View. Windows 2000 Release Candidate 3 works.

**Oracle 8 is still being tested with Windows 2000.

ServiceIT 4.31 / 4.32 Certification Matrix - May 12, 2000

Database Servers Database/Operating System

NT 4.0 SP4

NT 4.0 SP5

Ingres 2.0

N/A

N/A

Oracle 7.3

Yes

Yes

SQL Server 6.5-SP3

Yes

Yes

SQL Server 6.5-SP4

Yes

Yes

SQL Server 6.5-SP5a

Yes

Yes

SQL Server 7.0

Yes

Yes

SQL Server 7.0-SP1

Yes

Yes

SQL Server 7.0-SP2

Yes

Yes

Sybase 10

Yes

Yes

Sybase 11

Yes

Yes

MS Access 97

Yes

Yes

MS Access 2000

Yes

Yes


ServiceIT 4.31 / 4.32 Certification Matrix - May 12, 2000

Mail Servers

Server

Client

Protocol

Tested

Certified

Microsoft Mail

Microsoft Mail 3.5

MAPI16

Y

Y

Exchange Server 4.0 - 5.0

(Connects Directly)

WM

Y

Y

Exchange Server 4.0 - 5.0

(Connects Directly)

POP3

Y

Y

Exchange Server 4.0 - 5.0

(Connects Directly)

SMTP

Y

Y

Groupwise 4.1a

Groupwise 4.1a

Grp. MAPI

Y

Y

Groupwise 5.1

Groupwise 5.1

WM

Y

N

Groupwise 5.2

Groupwise 5.2

WM

N

N

Groupwise 5.2

(Connects Directly)

SMTP

Y

Y

Lotus Notes Mail 4

Lotus Notes (16) 4

VIM

N

N

Lotus Notes Mail 4.5

Lotus Notes (16) 4.5

VIM

N

N

Lotus Notes Mail 4.5

(Connects Directly)

SMTP

Y

Y

cc:Mail DB6

cc:Mail 2.21-R6

VIM

Y

Y

cc:Mail DB8

cc:Mail R6.X

VIM

Y

Y

cc:Mail DB8

cc:Mail 32 bit Client R8

WM

Y

N

cc:Mail DB8

cc:Mail 32 bit Client R8.1

WM

Y

N

Connect2

(Connects Directly)

MHS

Y

Y

Global MHS (Netware)

(Connects Directly)

MHS

N

Y

Netscape Mail Server 2

(Connects Directly)

SMTP

Y

Y

Netscape Messaging Server 3

(Connects Directly)

SMTP

N

Y

Vendor support of SMTP/POP3 is reliable. ServiceIT Mail is compatible with a wide variety of SMTP/POP3 servers from a variety of vendors. Many clients are using ServiceIT Mail with SMTP/POP3 servers that we haven't tested with. SMTP/POP3 as a protocol seems to have consistent and stable implementation across vendors.

The term '(Connects Directly)' in the client column means that ServiceIT Mail bypasses the local client software on the computer to connect directly via the available protocol to the mail system. The client software is irrelevant for connectivity.

ServiceIT 4.31 / 4.32 Certification Matrix - May 12, 2000

ServiceIT 4.31 Browser

Tested

Certified

IE 3.01

Yes

Yes

IE 4.0

Yes

Yes

IE 4.01 SP1 4.72.2106.1

Yes

Yes

IE 5.0

Yes

Yes

Netscape 3.03

Yes

Yes

JDK 1.0.2

Yes

Yes

JDK 1.1.4

Yes

Yes

ServiceIT 4.32 Browser
Tested Certified

IE 4.01 SP1 4.72.2106.1

Yes

Yes

IE 5.0

Yes

Yes

Netscape 4.06+

Yes

Yes

 

Server with 4.31 and 4.32

Tested

Certified

IIS 3.0, 2.0

Yes

Yes

IIS 4.0

Yes

No**

Personal Web Server

No

No

WebSite 1.1

Yes

Yes

Netscape Web Server 3.01

Yes

Yes

Apache

No

No

**IIS 4.0 would work with MDAC 2.1

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