CA Records Manager r12 Certified Device List - CA Technologies
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CA Records Manager r12
Certified Device List
October 22, 2009

Certified Devices for CA Records Manager r12

The following tables list the components, operating systems, products, and devices that CA supports with CA Records Manager r12.





CA Records Manager Server / Workstation Software for r12
 
Name Edition Version  
Database Server Software
Microsoft SQL Server Enterprise and Standard 2005 All released service packs
Oracle Server   9i and 10g  

 

Name Edition Version  
Application Servers
Windows Windows 2003 Server    
Windows Microsoft XML Core Services Version 4.0  
Windows Microsoft .NET Framework Version 3.5  
Windows MDAC 2.8 or higher  
MAPI (Exchange System Manager) (Required for all email archiving) MAPI Exchange version 2003 SP2+  

Note: 64-bit versions of Windows are not supported.

 

Name Edition Version  
Workstations
Windows XP Professional SP1 or SP2  
Internet Explorer   6.0 & 7.0  
Windows Microsoft XML Core Services Version 4.0  
MDAC   2.8 or higher  
(Optional) Microsoft Office   XP, 2003, 2007  
(Optional) CDO Component of Outlook (for implementation of email rules - only used when a client has our email rules functionality deployed)      
Windows Microsoft .NET Framework 3.5 Only when Retention Module is present.
Oracle Client (if connecting to an Oracle database)   Version requirements as per Oracle's stated compatibility guidelines.  

IMPORTANT INSTALLATION NOTES:

CA RM Server:
When using any of the following components/services:

   Exchange Services
   Outlook Email Rules
   Zantaz EAS Integration
   Symantec Enterprise Vault Integration

It is required that the following be present:

   Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1
(for Exchange 2000 and 2003 only, an alternative is to install the Exchange Administrator Console on the CARM Server.)

CA RM Client:
In the presence of the Outlook Email Rules add-on, if the desktop is allowed access to configure Rules then they must have the following:

Microsoft Collaboration Data Objects 1.2.1 when Outlook 2007 is present, otherwise the installation of CDO from the Microsoft OFFICE Install/Remove Programs setup for earlier versions of Outlook.

CA Records Manager Integrated Applications
 
Integrated Application CA Records Manager Version
InterWoven
WorkSite Server v. 8.0  
DeskSite v. 8.0
MailSite v.8.0
WorkSite Server v. 8.1  
DeskSite v. 8.1
FileSite v.8.1 (Former MailSite)
WorkSite Server v. 8.2  
DeskSite v. 8.2
FileSite v.8.2
WorkSite Server v. 8.3 Currently in Testing

 

Integrated Application CA Records Manager Version
Documentum
Content Server v.5.3. SP4  
WebTop v.5.3 SP4  

 

Integrated Application CA Records Manager Version
Open Text - Formerly Hummingbird
DM 5.1.0.5 Suite SR5 MR3  
eDOCS DM; Version 5.2
(Formerly Hummingbird Enterprise DM)
In Testing

 

Integrated Application CA Records Manager Version
GroupWise
GroupWise 7.01 & 7.02  
GroupWise 7.03 In Testing

 

Integrated Application CA Records Manager Version
Lotus Notes
Domino Server 6.5.x r12 (Server side only)
Notes Client 6.5.x
Domino Server 7.0.x r12 (Server side only)
Notes Client 7.0.x
Domino Server 8.0 Currently in Testing
Notes Client 8.0

 

Integrated Application CA Records Manager Version
Outlook
Outlook 2000  
Outlook 2002 (XP)  
Outlook 2003 (SP1, SP2)  
Outlook 2007  

 

Integrated Application CA Records Manager Version
Exchange
Exchange 5.5  
Exchange 2000  
Exchange 2003  
Exchange 2007  

 

Integrated Application CA Records Manager Version
DTSearch
DTSearch V 7.41  

 

Integrated Application CA Records Manager Version
Oracle Outside In HTML Export (Outside In Family)
Outside In HTML Export v.7.7.1  

 

Integrated Application CA Records Manager Version
Symantec Enterprise Vault
Enterprise Vault 7.0  
Enterprise Vault 7.5 (2007) Planning to Test

 

Integrated Application CA Records Manager Version
MS Office - Word, Excel and PowerPoint
Office 2000  
Office 2002 (XP)  
Office 2003  
Office 2007  

 

Integrated Application CA Records Manager Version
SharePoint
SharePoint 2007  

 

Integrated Application CA Records Manager Version
MS Active Directory/LDAP
Windows 2003 r12

 

Integrated Application CA Records Manager Version
MS Windows Explorer
Explorer 5.0 (Windows 2000 Professional)  
Explorer 5.1 (Windows XP)  
Explorer (Windows Vista)  

 

Integrated Application CA Records Manager Version
EMC - Centera
SDK between 2.3.327 and 3.0  

 

Integrated Application CA Records Manager Version
Warehouses
Eagle Archives  
Iron Mountain  

 

Integrated Application CA Records Manager Version
Global 360 - Empower (Formerly Fyi)
EM38 Testing In Progress

 

Integrated Application CA Records Manager Version
Zantaz
EAS v.6.0  
EAS v.6.1 In Testing

 

Integrated Application CA Records Manager Version
CA Message Manager
MM Exchange, MM Domino, MM GroupWise  

 

Integrated Application CA Records Manager Version
Entourage 2008
2007  
Recommended Bar Code Scanners
 
  Model Required Accessories Supported OS Notes
Wedge Scanners Symbol LS 2208
  • Scanner stand
  • Keyboard wedge cable (USB or PS2)
N/A Recommended model
Symbol SPT 1700
Portable Scanners Symbol SPT 1700   Palm Discontinued by the manufacturer; replaced by Symbol SPT 1800.
Symbol SPT 1800   Palm Discontinued by the manufacturer; replaced by Janam XP30.
Symbol PPT 8846, 15-key model
  • Cradle
  • Power supply cable
Pocket PC Discontinued by the manufacturer; replaced by MC70.
Symbol PPT 8800
  • Cradle
  • Power supply cable
Pocket PC Discontinued by the manufacturer; replaced by MC70.
MC70
  • Cradle
  • USB cable
  • Power supply cable
  • AC line cord
The device supports both Windows Mobile and 5.0 and Windows Mobil 6.1; but only Windows Mobile 5.0 is certified. Recommended model
Available as a kit, includes everything you need to run the MC 70: device, charging/communications cradle, USB cable, US power supply and AC line cord (Part# MC7090-PU0DJQFA8WR-KIT).

Barcode Scanner Ordering Information:

Symbol MC 70 Product Information:
http://www.motorola.com/Business/US-EN/Business+Product+and+Services/Mobile+Computers/Handheld+Computers/MC70_US-EN

Symbol LS 2208 Product Information::
http://www.motorola.com/business/v/index.jsp?vgnextoid=e37575489c075110VgnVCM1000008406b00aRCRD

How To Buy from Symbol (Motorola):
http://www.motorola.com/business/v/index.jsp?vgnextoid=6c37853b45526110VgnVCM1000008406b00aRCRD&vgnextchannel=84c6853b45526110VgnVCM1000008406b00aRCRD&appInstanceName=default

List of Symbol Resellers:
http://partnergateway.motorola.com/prmportalexternal_enu/start.swe?SWECmd=Start&SWEHo=partnergateway.motorola.com

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