CA20140413-01 Security Notice for OpenSSL Heartbleed Vulnerability - CA Technologies
{{search ? 'Close':'Search'}}

CA20140413-01: Security Notice for OpenSSL Heartbleed Vulnerability

Issued: April 13, 2014
Updated: May 12, 2014

CA Technologies is investigating an OpenSSL vulnerability, referred to as the "Heartbleed bug" that was publicly disclosed on April 7, 2014. CVE identifierCVE-2014-0160 has been assigned to this vulnerability. CA Technologies has confirmed that the majority of our product portfolio is unaffected. There are, however, several products that used vulnerable versions of OpenSSL 1.0.1 and consequently may be affected. CA Technologies will update this site as additional information becomes available.

Risk Rating

High

These products may be affected:

CA ARCserve D2D for Windows 16.5
CA ARCserve D2D for Linux 16.5, 16.5SP1
CA ARCserve High Availability 16.5, 16.5SP1, 16.5SP2 (SP2 build less than 3800)
CA ARCserve Replication 16.5, 16.5SP1, 16.5SP2 (SP2 build less than 3800)
CA ARCserve Unified Data Protection (Release Candidate)
CA ecoMeter 3.1.1, 3.1.2, 4.0.00, 4.0.01, 4.0.02, 4.1.00, 4.1.01, 4.2.00
CA eHealth 6.3.0.05 thru 6.3.2.04 (all platforms affected)
CA Layer 7 API Gateway 8.1 (installed but not used by default)
CA Layer 7 API Portal 2.6
CA Layer 7 Mobile Access Gateway 8.1 (installed but not used by default)
CA Mobile Device Management 2014 Q1
CA XCOM Data Transport - Only the Windows 64-bit XCOM application is affected.

Note: At this time, no other CA Technologies products have been identified as potentially vulnerable.

Solution:

CA ARCserve D2D for Windows 16.5:
Apply fix RO69431.

CA ARCserve D2D for Linux 16.5 and 16.5SP1:
Apply fix RO69417. Note that r16.5 SP1 is a prerequisite for this fix.

CA ARCserve High Availability 16.5, 16.5SP1, 16.5SP2 (SP2 build less than 3800):
Apply Service Pack 2 (build 3800), which includes the fix for the OpenSSL Heartbleed vulnerability: RI69547.

CA ARCserve Replication 16.5, 16.5SP1, 16.5SP2 (SP2 build less than 3800):
Apply Service Pack 2 (build 3800), which includes the fix for the OpenSSL Heartbleed vulnerability: RI69547.

CA ARCserve Unified Data Protection (Release Candidate):
CA expects to provide a solution with the GA release on May 14, 2014

CA ecoMeter 3.1.1, 3.1.2:
These versions of CA ecoMeter use eHealth as the data collection platform.
Apply the appropriate fix listed below. Important note: Do not apply this patch to CA eHealth releases prior to 6.3.0.05 and/or systems utilizing CAC. Customers who use eHealth with CAC should wait for further notification as the testing for that configuration has not been completed.
Windows: RO69554
Linux: RO69556
Solaris: RO69555

CA ecoMeter 4.0.00, 4.0.01, 4.0.02, 4.1.00, 4.1.01, 4.2.00:
These versions of CA ecoMeter use eHealth as the data collection platform.
Apply the appropriate fix listed below. Important note: The current CA eHealth / CA SiteMinder integration is not compatible with release 6.3.1.02 thru 6.3.2.04. Do not apply this patch to CA eHealth released prior to 6.3.1.02 and/or system utilizing CAC. Customers who use eHealth with CAC should wait for further notification as the testing for that configuration has not been completed.
Windows: RO69442
Linux: RO69443
Solaris: RO69444

CA eHealth 6.3.0.05 - 6.3.1.01 (all platforms):
Apply the appropriate fix listed below. Important note: Do not apply this patch to CA eHealth releases prior to 6.3.0.05 and/or systems utilizing CAC. Customers who use eHealth with CAC should wait for further notification as the testing for that configuration has not been completed.
Windows: RO69554
Linux: RO69556
Solaris: RO69555

CA eHealth 6.3.1.02 - 6.3.2.04 (all platforms):
Apply the appropriate fix listed below. Important note: The current CA eHealth / CA SiteMinder integration is not compatible with release 6.3.1.02 thru 6.3.2.04. Do not apply this patch to CA eHealth released prior to 6.3.1.02 and/or system utilizing CAC. Customers who use eHealth with CAC should wait for further notification as the testing for that configuration has not been completed.
Windows: RO69442
Linux: RO69443
Solaris: RO69444

CA Layer 7 API Gateway 8.1:
Solution was delivered on April 10, 2014
Refer to the Layer 7 Technologies Support site for solution.

CA Layer 7 API Portal 2.6:
Solution was delivered on April 10, 2014
Refer to the Layer 7 Technologies Support site for solution.

CA Layer 7 Mobile Access Gateway 8.1:
Solution was delivered on April 10, 2014
Refer to the Layer 7 Technologies Support site for solution.

CA Mobile Device Management 2014 Q1:
Apply Hotfix 1: CA MDM 2014Q1 Hotfix 1

CA XCOM Data Transport (only Windows 64-bit platform is affected):
Solution RO69230 was published on April 11, 2014

References:

CVE-2014-0160 - OpenSSL Heartbleed vulnerability

This information is published in the Vulnerability Alerts section of the CA Technologies Support Online site.

Change History

v1.0: 2014-04-13, Initial Release
v1.1: 2014-04-14, Updated Layer 7 affected products and solution.
v1.2: 2014-04-14, Updated XCOM Data Transport affected product info.
v1.3: 2014-04-19, Modified affected versions for ARCserve D2D for Windows, ARCserve High Availability, ARCserve Replication, eHealth. Added ecoMeter to affected products. Modified solutions for ARCserve D2D for Windows, ARCserve D2D for Linux, ARCserve High Availability, ARCserve Replication, eHealth. Added ecoMeter 3.x and 4.x solution information. Added fixes for eHealth 6.3.1.02 – 6.3.2.04, and ecoMeter 4.x.
v1.4: 2014-04-24, Modified ARCserve RHA affected versions. Added solutions for ARCserve D2D (Windows and Linux), ARCserve RHA, ecoMeter, eHealth.
V1.5: 2014-05-12, Added fix for MDM. Fixes are now available for all potentially affected CA products.

If additional information is required, please contact CA Technologies Support at https://support.ca.com.

If you discover a vulnerability in CA Technologies products, please report your findings to the CA Technologies Product Vulnerability Response Team at vuln@ca.com.

CA Technologies Product Vulnerability Response Team PGP Key

Chat with CA

Just give us some brief information and we'll connect you to the right CA Expert.

Our hours of availability are 8AM - 5PM CST.

All Fields Required

connecting

We're matching your request.

Unfortunately, we can't connect you to an agent. If you are not automatically redirected please click here.

  • {{message.agentProfile.name}} will be helping you today.

    View Profile


  • Transfered to {{message.agentProfile.name}}

    {{message.agentProfile.name}} joined the conversation

    {{message.agentProfile.name}} left the conversation

  • Your chat with {{$storage.chatSession.messages[$index - 1].agentProfile.name}} has ended.
    Thank you for your interest in CA.


    How Did We Do?
    Let us know how we did so that we can maintain a quality experience.

    Take Our Survey >

    Rate Your Chat Experience.

    {{chat.statusMsg}}

agent is typing