CA Insight Database Performance Manager Implementation Document Index - CA Technologies
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CA Insight Database Performance Manager
Implementation Document Index

Doc ID# Implementation Knowledge Documents Last Revision
Implementation Links
N/A Latest Downloads for Unicenter Database Performance Management
N/A CA Database Management Product Home Page
General
TEC495444 Is there a way to set the scan configuration settings to multiple agents without having to manually set them individually? 04/26/13
TEC486261 Unicenter NSM 3.1 Agent and the UDCC 11.2 OS Agent together on the Solaris machine. 04/26/13
TEC473018 Port configuration for CA Insight Database Performance Monitor/CA Database Command Center 04/26/13
TEC467987 Why is there no option to choose the CA Insight Proxy Agent during installation on a Windows 64-bit operating system? 04/26/13
TEC447550 Why is the option to install a proxy agent greyed out for CA Database Command Center installation menu? What determines if a proxy agent can be installed? 04/26/13
TEC444344 Why is the database/instance that I just created not listed under Database Information on the Main Content Page for Performance Summary? 04/26/13
TEC440415 Why am I not able to download CA Insight for Distributed Databases even though I currently have Unicenter Network and Systems Management Database Performance Monitor Option?  04/26/13
TEC435274 Can you use Windows Authentication for the Knowledge Agent for Microsoft SQL Server 2005 or Microsoft SQL Server 2000?  04/26/13
TEC430057 Why is there a "?" (question mark) for the Status for Insight knowledge agent on the Overview page?  04/26/13
TEC429716 Why can't I see the new Insight knowledge agent I just created on the Insight Overview page?  04/26/13
TEC424723 Why do I get the error message: "Warning: The portal server Insight license is not valid. License is expired or not installed" ?This happens when I click on the Knowledge Agent Configuration link located on the console.  04/26/13
TEC578569 Receive: 'Warning: mssqlsrvdown: : 0.00' and '[28000] [Microsoft][ODBC SQL Server Driver][SQL Server]Login failed for user 'sa'. (18456)' 04/25/13
TEC564006 A failed configuration of an Insight Sybase agent produces error "Failed to initialize self-describing agent...". 04/25/13
TEC547222 Does turning an alarm to off automatically turn the associated Scan Type/Group off as well? 04/25/13
TEC538883 Why does iddmodinst.cf show ms2005 when I add SQL2000 agent? 04/25/13
TEC531726 Archive scan rate, Alarm scan rate, Real scan rate - what is the difference? 04/25/13
TEC529515 When configuring the SSO (Single Sign On) credentials in the Database Command Center an error displays incorrectly in UDCC: Warning: The connection test failed. The username and password are not valid. 04/25/13
TEC474503 Can I use Remote Desktop (mstsc) to install CA Database Command Center/CA Insight Database Performance Monitor? 04/25/13
TEC467716 Are there any considerations for Insight Database Proxy Agents on a Microsoft SQL clustered environment? 04/25/13
TEC433901 Why do I receive the error: "The corresponding OS agent is not alive...." after installing and configuring an Insight Knowledge Agent? These errors appear for the Lock, CPU, Memory, Datafile Size, Disk Metrics, Filesystem, and Latch info  04/25/13
TEC433253 Are CA Insight agents capable of sending traps to more than one event manager  04/25/13
TEC430069 Why do I receive an ODBC connection failure (SQLSTATE=S1000, Native Error=12514) when trying to add a server in the CA Database Command Center portal?  04/25/13
TEC424725 UDCC r11.2 Upgrade Considerations  04/25/13
TEC424801 I get the error "Installshield ... Error -5009" when attempting to install CA Database Command Center. Why?  04/23/13
TEC414615 Can the Management Database (MDB) repository be installed into my existing Ingres database running on my UNIX machine?  04/23/13
TEC553487 "Error 102: [PERF-1013] Cannot fetch the configuration data from the repository" when trying to configure a Knowledge Agent. 04/22/13
TEC552596 I have integrated Insight DPM connector with Spectrum Assurance Manager. I would like to update SSA to alert if Quality of Service falls below 50. Is it possible to update this value? If so, where can I make the changes. 04/22/13
TEC551735 Can I locally monitor my Oracle 11g R2 server using Database Performance Management Agents 11.4.0? 04/22/13
TEC550228 Can I configure an Insight Knowledge Agent if I don't have ODBC connection? 04/22/13
TEC538499 Receive errors: "Error calling SDAScanIndexType for scan index" and "cannot map the library" 04/22/13
TEC498923 HTTP Status 404 - /console/jsp/frm_console_tree_home.jsp 04/22/13
TEC482476 Why do I keep getting an alarm for ServiceDown on my Windows Insight Knowledge Agents? Is there a way to disable the alarm? 04/22/13
TEC447549 I installed a proxy agent on CA Database Command Center to integrate with Unicenter Network and Systems Management (NSM) Event Manager. Why am I receiving Desktop Management Server (DSM) errors on the NSM server? 04/22/13
TEC440416 Why do I receive the error "The specified SQLServer Service account is invalid.....Error creating DB login: 15116" for choosing SQL Server for Management Database (MDB) when installing CA Database Command Center?  04/22/13
TEC436168 Can I use Unicenter Network and Systems Manager as the Event Manager for Insight 11.2 (on a different machine)?  04/22/13
TEC433252 Why do I not see any data listed for the Oracle Knowledge agent? I do see library errors in the uv_scan_p.err log  04/22/13
TEC433248 Can the CA Insight Oracle Knowledge Agent be installed on a Real Application Cluster (RAC) environment  04/22/13
TEC432322 CA Insight for Distributed Databases r11.2 MS Cluster Support.  04/22/13
TEC537912 Is there a way to backup the Global Parameters for CA Insight Knowledge Agents? 04/19/13
TEC478672 How do I determine which gen level is for which release of your CA Insight Database Performance Monitor for Distributed Databases? 04/19/13
TEC473046 Getting error message "Insight License Invalid" when I click on the Insight tab on the Database Command Center page. 04/19/13
TEC433903 Is it possible for the Insight Oracle Knowledge Agent to monitor two databases with the same SID on different servers/hosts  04/19/13
TEC550229 How to integrate Insight 11.4 with SSA 2.5? 04/18/13
TEC547200 The configuration of a Sybase Knowledge Agent targeting Sybase 15.5 always fails 04/18/13
TEC538439 I installed Insight DPM on AIX 5.3 and any agent configuration fails 04/18/13
TEC537916 How do I configure the Insight SQL Server agent to use a login from a different domain? 04/18/13
TEC537552 Executed startmonitor.bat, now see repeating error "connect: a connection attempt failed because the connected party did not properly respond after a period of time." 04/18/13
TEC531434 Error when configuring MS SQL Server Knowledge Agent using OS Authentication: "Connection to the database failed, no scan data is being returned". 04/18/13
TEC521690 What is the minimal set of privileges an account should have for Single Sign-On (SSO)? 04/18/13
TEC512039 Where do I run the GrantUser.sql script when monitoring an Oracle database remotely? 04/18/13
TEC509111 Where do you install the proxy agents? 04/18/13
TEC500559 How do I monitor multiple listeners for one Oracle instance? 04/18/13
TEC498579 BGProcDown:db_agent_connection: failed 04/18/13
TEC498553 QOS - what percentage does the color change and what is the meaning of the colors. 04/18/13
TEC498550 On the Insight Summary Page, I am receiving the error: "An Invalid EPM agent was specified. Please contact your CA Technical support representative.<br>-11:scan_group: Invalid agent 04/18/13
TEC498549 I am getting the message, "ERROR (iddCfg-2039): Unable to connect to the database." Why? 04/18/13
TEC497877 When trying to run ./eHEmbOraAgent.sh to configure the agent for eHealth Database Performance Monitor Option, the error following message is received, "Error occurred during initialization of VM java/lang/NoClassDefFoundError: java/lang/Object". 04/18/13
TEC497863 How do I manage the threshold settings for DPO agent? 04/18/13
TEC496005 Why is the value returned for the Insight SQL Server scan "Longest transaction running time" always zero? 04/18/13
TEC482920 Why does the QOS (Quality of Service) display consistently low readings for DB2 knowledge agents on UNIX servers? 04/18/13
TEC478647 For my CA Insight Database Performance Monitor Knowledge Agent for Microsoft SQL Server, is there an alternative for the user rights other than the SYSADMIN role? 04/18/13
TEC476512 Can I install (configure) a CA Insight Proxy Agent without a database knowledge agent? 04/18/13
TEC473048 Do I need to license each one of my MS SQL Server instances? 04/18/13
TEC473044 What is the best practice for selecting the Single Sign On (SSO) account for the Oracle Knowledge Agent? 04/18/13
TEC435271 Why is the Oracle Knowledge Agent that I just added not on the list of Available Agents when I go to configure it?  04/18/13
TEC479801 Secondary extents allocation for Insight History files.  03/22/13
TEC442190 CA PC Owner Started task abended with S052 and RC 512 on module NIPINITM also with error code DBG11017I 03/22/13
TEC511778 EXCEPTION NOTIFICATION FOR UNAVAILABLE DATABASE OR TABLESPACE 03/21/13
TEC531435 License error when attempt is made use Fast Unload for Oracle. 09/30/10
Frequently Asked Questions
TEC440415 Why am I not able to download CA Insight for Distributed Databases even though I currently have Unicenter Network and Systems Management Database Performance Monitor Option? 04/26/13
TEC424723 Why do I get the error message: "Warning: The portal server Insight license is not valid. License is expired or not installed" ?This happens when I click on the Knowledge Agent Configuration link located on the console.  04/26/13
TEC430069 Why do I receive an ODBC connection failure (SQLSTATE=S1000, Native Error=12514) when trying to add a server in the CA Database Command Center portal?  04/25/13
TEC424725 UDCC r11.2 Upgrade Considerations  04/25/13
TEC424801 I get the error "Installshield ... Error -5009" when attempting to install CA Database Command Center. Why?  04/23/13
TEC414615 Can the Management Database (MDB) repository be installed into my existing Ingres database running on my UNIX machine?  04/23/13
TEC440416 Why do I receive the error "The specified SQLServer Service account is invalid.....Error creating DB login: 15116" for choosing SQL Server for Management Database (MDB) when installing CA Database Command Center?  04/22/13
TEC436168 Can I use Unicenter Network and Systems Manager as the Event Manager for Insight 11.2 (on a different machine)?  04/22/13

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