CA Service Desk Manager 121 - CA Technologies
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CA Service Desk Manager 12.1
Solutions & Patches

  • Windows
  • Informational Solutions Index
  • Unix
  • Linux

  • Name Type Size Date Released Description Prerequisites
    Windows
    RO41236 CAZ 737 BYTES 01/31/12 WIN-WEB CONNECTIONS HANG DUE TO TOMCAT CPU SPIKE
    THIS IS A HYPER FIX.
    RO19614
    RO37218 CAZ 7.3 MB 11/02/11 WIN-INTRODUCE SUPPORT FOR BOXI R3 FOR R12.1 CP3 RO19614
    RO37217 CAZ 7.3 MB 11/02/11 WIN-INTRODUCE SUPPORT FOR BOXI R3 FOR R12.1 RO37197
    RO37198
    RO37198 CAZ 1.7 MB 11/02/11 WIN-SUBMIT THE SURVEY LEADS TO SERVICE DESK LOGIN RO12848
    RO37197 CAZ 723 KB 11/02/11 WIN-'UPDATE GROUPS' ON THE SERVICE PROVIDER CONTAC None
    RO36190 CAZ 4 KB 10/25/11 WIN-TESTFIX DELIVERING HTMPL FILES FAIL TO INSTALL RO19614
    RO36186 CAZ 19 KB 10/25/11 WIN-CREATE RELATION PAGE HANGS AT CMDB VISUALIZER RO36183
    RO36183 CAZ 4 KB 10/25/11 WIN-TESTFIX DELIVERING HTMPL FILES FAIL TO INSTALL None
    RO28461 CAZ 246.0 MB 04/11/11 WIN-DELIVER EEM 8.4 SP4 CR05 FOR USRD R12.1 None
    RO27290 CAZ 590 KB 11/17/10 WIN-SQL AGENT DISCONNECT MAY RESULT IN DATA LOSS
    THIS IS A HYPER FIX.
    None
    RO24466 CAZ 590 KB 11/17/10 This patch was superseded by RO27290 None
    RO23896 CAZ 246.0 MB 11/02/10 WIN-DELIVER EEM 8.4 SP4 FOR USRD R12.1 CUM #3 None
    RO19614 CAZ 152.3 MB 06/24/10 WIN-USRD-C CUMULATIVE #3 FIX 05-APR-10 RO19613
    RO19613 CAZ 1.0 MB 06/24/10 WIN-USRD-C CUMULATIVE #3 FIX 05-APR-10 FOR FORMS COREQS:
    RO19614
    RO19583 CAZ 106.7 MB 06/24/10 WIN-CA WORKFLOW RELEASE 1.1.127.0 None
    RO19143 CAZ 249.4 MB 06/07/10 WIN-DELIVER EEM 8.4 SP3 FOR USRD R12.1 CUM #3 None
    RO19142 CAZ 89.4 MB 06/07/10 WIN-CA WORKFLOW RELEASE 1.1.125.1 None
    RO18221 CAZ 25.4 MB 05/10/10 WIN-NEW FAST LICENSE KEYS
    THIS IS A HYPER FIX.
    None
    RO13756 CAZ 88.2 MB 12/10/09 WIN-CA WORKFLOW RELEASE 1.1.125.0 None
    RO12850 CAZ 504 KB 11/10/09 WIN-WIN-USRDWP CUMULATIVE #2 FIX 03-AUG-09 COREQS:
    RO12848
    RO12848 CAZ 20.7 MB 11/10/09 WIN-USRD-C CUMULATIVE #2 FIX 03-AUG-09 COREQS:
    RO12850
    RO11972 CAZ 88.1 MB 10/05/09 WIN-CA WORKFLOW RELEASE 1.1.124.0 None
    RO11015 CAZ 37.8 MB 09/09/09 WIN-SAP SOLMAN INTEGRATION FOR SDM 12.1 None
    RO10018 CAZ 497 KB 07/27/09 This patch was superseded by RO12850 COREQS:
    RO10017
    RO10017 CAZ 9.9 MB 07/27/09 This patch was superseded by RO12848 COREQS:
    RO10018
    Unix
    AIX
    RO41778 CAZ
    tar.Z
    879 BYTES
    937 BYTES
    02/14/12 AIX-WEB CONNECTIONS HANG DUE TO TOMCAT CPU SPIKE
    THIS IS A HYPER FIX.
    RO19632
    RO23897 CAZ
    tar.Z
    382.5 MB
    475.6 MB
    11/02/10 AIX-DELIVER EEM 8.4 SP4 FOR USRD R12.1 CUM #3 None
    RO19632 CAZ
    tar.Z
    297.9 MB
    248.2 MB
    06/28/10 AIX-USRD-C CUMULATIVE #3 FIX 05-APR-10 RO19631
    RO19631 CAZ
    tar.Z
    1.0 MB
    671 KB
    06/28/10 AIX-USRD-C CUMULATIVE #3 FIX 05-APR-10 FOR FORMS COREQS:
    RO19632
    RO19584 CAZ
    tar.Z
    106.6 MB
    145.3 MB
    06/24/10 AIX-CA WORKFLOW RELEASE 1.1.127.0 None
    RO19144 CAZ
    tar.Z
    385.2 MB
    478.6 MB
    06/07/10 AIX-DELIVER EEM 8.4 SP3 FOR USRD R12.1 CUM #3 None
    RO12852 CAZ
    tar.Z
    503 KB
    658 KB
    11/10/09 AIX-USRDWP CUMULATIVE #2 FIX 03-AUG-09 COREQS:
    RO12851
    RO12851 CAZ
    tar.Z
    57.9 MB
    46.2 MB
    11/10/09 AIX-USRD-C CUMULATIVE #2 FIX 03-AUG-09 COREQS:
    RO12852
    RO10020 CAZ
    tar.Z
    497 KB
    653 KB
    07/27/09 This patch was superseded by RO12852 COREQS:
    RO10019
    RO10019 CAZ
    tar.Z
    18.7 MB
    14.9 MB
    07/27/09 This patch was superseded by RO12851 COREQS:
    RO10020
    HP
    RO49389 CAZ
    tar.Z
    1 KB
    1 KB
    08/20/12 HP -WEB CONNECTIONS HANG DUE TO TOMCAT CPU SPIKE
    THIS IS A HYPER FIX.
    RO19636
    RO19636 CAZ
    tar.Z
    321.1 MB
    283.1 MB
    06/28/10 HP -USRD-C CUMULATIVE #3 FIX 05-APR-10 RO19635
    RO19635 CAZ
    tar.Z
    1.0 MB
    671 KB
    06/28/10 HP -USRD-C CUMULATIVE #3 FIX 05-APR-10 FOR FORMS COREQS:
    RO19636
    RO19585 CAZ
    tar.Z
    106.6 MB
    145.3 MB
    06/24/10 HP -CA WORKFLOW RELEASE 1.1.127.0 None
    RO12854 CAZ
    tar.Z
    503 KB
    658 KB
    11/10/09 HP -USRDWP CUMULATIVE #2 FIX 03-AUG-09 COREQS:
    RO12853
    RO12853 CAZ
    tar.Z
    55.6 MB
    44.4 MB
    11/10/09 HP -USRD-C CUMULATIVE #2 FIX 03-AUG-09 COREQS:
    RO12854
    RO10024 CAZ
    tar.Z
    497 KB
    653 KB
    07/27/09 This patch was superseded by RO12854 COREQS:
    RO10023
    RO10023 CAZ
    tar.Z
    18.7 MB
    15.8 MB
    07/27/09 This patch was superseded by RO10023 COREQS:
    RO10024
    SUN
    RO41780 CAZ
    tar.Z
    880 BYTES
    938 BYTES
    02/14/12 SUN-WEB CONNECTIONS HANG DUE TO TOMCAT CPU SPIKE
    THIS IS A HYPER FIX.
    RO19647
    RO23899 CAZ
    tar.Z
    341.3 MB
    426.1 MB
    11/02/10 SUN-DELIVER EEM 8.4 SP4 FOR USRD R12.1 CUM #3 None
    RO19646 CAZ
    tar.Z
    1.0 MB
    671 KB
    06/29/10 SUN-USRD-C CUMULATIVE #3 FIX 05-APR-10 FOR FORMS COREQS:
    RO19647
    RO19647 CAZ
    tar.Z
    161.8 MB
    171.1 MB
    06/28/10 SUN-USRD-C CUMULATIVE #3 FIX 05-APR-10 RO19646
    RO19587 CAZ
    tar.Z
    106.6 MB
    145.3 MB
    06/24/10 SUN-CA WORKFLOW RELEASE 1.1.127.0 None
    RO19150 CAZ
    tar.Z
    345.5 MB
    430.8 MB
    06/07/10 SUN-DELIVER EEM 8.4 SP3 FOR USRD R12.1 CUM #3 None
    RO12858 CAZ
    tar.Z
    503 KB
    658 KB
    11/10/09 SUN-USRDWP CUMULATIVE #2 FIX 03-AUG-09 COREQS:
    RO12857
    RO12857 CAZ
    tar.Z
    28.0 MB
    24.7 MB
    11/10/09 SUN-USRD-C CUMULATIVE #2 FIX 03-AUG-09 COREQS:
    RO12858
    RO10026 CAZ
    tar.Z
    497 KB
    653 KB
    07/27/09 This patch was superseded by RO12858 COREQS:
    RO10025
    RO10025 CAZ
    tar.Z
    12.4 MB
    10.9 MB
    07/27/09 This patch was superseded by RO12857 COREQS:
    RO10026
    LINUX
    RO41779 CAZ
    tar.Z
    879 BYTES
    934 BYTES
    02/14/12 LNX-WEB CONNECTIONS HANG DUE TO TOMCAT CPU SPIKE
    THIS IS A HYPER FIX.
    RO19639
    RO26975 CAZ
    tar.Z
    106.6 MB
    145.3 MB
    02/15/11 LNX-CA WORKFLOW RELEASE 1.1.127.0 None
    RO23898 CAZ
    tar.Z
    233.1 MB
    319.1 MB
    11/02/10 LNX-DELIVER EEM 8.4 SP4 FOR USRD R12.1 CUM #3 None
    RO19639 CAZ
    tar.Z
    234.0 MB
    219.0 MB
    06/28/10 LNX-USRD-C CUMULATIVE #3 FIX 05-APR-10 RO19638
    RO19638 CAZ
    tar.Z
    1.0 MB
    671 KB
    06/28/10 LNX-USRD-C CUMULATIVE #3 FIX 05-APR-10 FOR FORMS COREQS:
    RO19639
    RO19586 CAZ
    tar.Z
    106.6 MB
    145.3 MB
    06/24/10 This patch was superseded by RO26975 None
    RO19145 CAZ
    tar.Z
    235.6 MB
    322.6 MB
    06/07/10 LNX-DELIVER EEM 8.4 SP3 FOR USRD R12.1 CUM #3 None
    RO18222 CAZ
    tar.Z
    70.8 MB
    98.0 MB
    05/10/10 LNX-NEW FAST LICENSE KEYS
    THIS IS A HYPER FIX.
    None
    RO12856 CAZ
    tar.Z
    503 KB
    658 KB
    11/11/09 LNX-USRDWP CUMULATIVE #2 FIX 03-AUG-09 COREQS:
    RO12855
    RO12855 CAZ
    tar.Z
    38.3 MB
    34.1 MB
    11/10/09 LNX-USRD-C CUMULATIVE #2 FIX 03-AUG-09 COREQS:
    RO12856
    RO10022 CAZ
    tar.Z
    497 KB
    653 KB
    07/27/09 This patch was superseded by RO12856 COREQS:
    RO10021
    RO10021 CAZ
    tar.Z
    13.9 MB
    12.4 MB
    07/27/09 This patch was superseded by RO12855 COREQS:
    RO10022

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