CA Service Operations Insight Connectors - CA Technologies
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CA Service Operations Insight
Connectors

Connector For Date Released Version Product Version Compatibility Prerequisites Image Documentation
BMC Atrium/Remedy  07/01/2016 5.4.0 BMC Atrium 7.6.04, 8.0.00, 8.1.00
BMC Remedy 7.6.04, 8.0.00, 8.1.00
Container ZIP Click here for Documentation
CA Application Performance Management (APM) 10/31/2016 3.1.0 CA APM 8.x and above
CA APM 9.x
CA APM 9.0x release
CA APM 10.1
CA APM 10.2
CA APM 10.3
Integration Services ZIP Click here for documentation
CA eHealth 12/16/2015 RO87163 CA eHealth 6.3.2.11 or later Container ZIP PDF
CA NETQOS 04/28/2011 RO29712 CA NetQoS Performance Center r6.1 or later Integration Services ZIP PDF
CA Nimsoft Monitor/CA Unified Infrastructure Management
** Requires Container updated to WIN-CATALYST 3.4.1 CONTAINER WITH IFW PROXY (#RO79163)
Requires SOI 3.3 CU2 updated to WIN-DEFECT PACK 3.3CU2JUL16 (#RO91116)
Requires SOI 4.0 CU1 updated to WIN-DEFECT PACK 4.0CU1JUL16 (#RO91118)
09/29/2016 3.7.0 CA Unified Infrastructure Management (UIM) 8.2
CA Unified Infrastructure Management (UIM) 8.31
CA Unified InfrastructureManagement (UIM) 8.4
CA Unified Infrastructure Management (UIM) 8.4 SP1
CA Unified Infrastructure Management (UIM) 8.4 SP2
CA Unified Infrastructure Management (UIM) 8.47
Container ZIP Click here for Documentation
CA Service Desk Manager 08/03/2015 RO83372 CA Service Desk Manager r12.9 cum1, r14.1.01 Container (3.2 and 3.4.1) RO83372 Click here for Documentation
CA Spectrum IM 10/14/2016 2.0.0.238
CA Spectrum 9.2.3 H11 with PTF H1104, 9.2.3 H12
CA Spectrum 9.3 and 9.3 H01
CA Spectrum 9.4,9.4.1, and 9.4.2
CA Spectrum 10.0, 10.1, 10.1.1, and 10.1.2
Integration Services ZIP Click here for Documentation
HP UCMDB 09/16/2015 5.4.01 HP UCMDB 10.10 Container ZIP PDF
MS SCOM 05/06/2016 4.4.00 SCOM 2012, SCOM 2012 R2 Container ZIP PDF
SNMP-GENERIC 03/05/2015 4.2.00   Container ZIP PDF
SNMP-GENERIC 03/07/2014 02.0.00   Integration Services ZIP PDF
Service Now 08/24/2015 4.5.01 Berlin, Calgary, Dublin, Eureka, Fuji, Geneva Container ZIP Click here for Documentation

 

Prerequisites
Integration Services
Integration Services on Linux for CA Service Operations Insight 3.3 CU2 RO81948
Container
Container for CA Service Operations Insight r3.2, r3.3 and r4.0 RO79163
Connectors Compatibility Matrix
Compatibility Matrix for Connectors on Integration Services and Catalyst Container Matrix

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