CA ERwin Data Modeler r7 3 Extension of Basic Support Announcement - CA Technologies
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CA ERwin Data Modeler r7.3
Extension of Basic Support Announcement

Date: May 13, 2013
To: CA ERwin® Data Modeler r7.3 Customers
From: The CA Technologies ERwin Modeling Product Team
Subject: Extension of Basic Support Announcement for CA ERwin Data Modeler r7.3

CA Technologies is continually working to improve our software and services to best meet the needs of our customers. In accordance with our CA Support Policy and Terms (https://support.ca.com), please consider this letter written notification that we are EXTENDING basic support for CA ERwin Data Modeler r7.3 through December 31st, 2013. This seven month support extension will allow you to better plan your migration to our upcoming CA ERwin Data Modeler r9.5 product release. Targeted, in this release, is a powerful and fully integrated point-and-click report generation capability similar to Report Template Builder (RTB) which is currently found in the CA ERwin Data Modeler r7.3 product. Further information about this upcoming r9.x product release will be provided as the release date approaches.

At this time, we encourage you to plan your migration to CA ERwin Data Modeler r9.1 as soon as possible, so you can become familiar with and take full advantage of the latest new features and enhancements this release has to offer, including: new "Bulk" Editor, new graphics engine and model visualization capabilities, dynamic new User Interface (UI), updated database support capabilities, new mart architecture providing enhanced performance and collaboration capabilities, expanded licensing options and much more. Diagram and textual reporting via Crystal Reports will remain a part of the r9.x product release for the foreseeable future. For additional information on CA ERwin Data Modeler, please visit ERwin.com.

As CA Technologies would like to help make your upgrade to CA ERwin Data Modeler r9.1 as straightforward and successful as possible, we are offering the following:

  • A no-charge software upgrade from CA ERwin Data Modeler r7.x to CA ERwin Data Modeler r9.1 for any customer with an active maintenance contract.

  • Documentation to help prepare you for your upgrade to CA ERwin Data Modeler r9.1 can be viewed at CA Support Online (http://support.ca.com/prodinfo/erwin).

  • Qualified local CA ERwin Modeling Partners are also able to assist in any or all parts of the upgrade, including analysis of the current system, preparation for the upgrade, testing, and performing the upgrade itself. For more information and a list of partners in your area please contact your local CA Channel Partner Group office, (http://www.ca.com/partners.aspx).

If you have any questions regarding this support schedule, please contact CA ERwin Data Modeler CA Support at CA Support Online (https://support.ca.com), your local CA Account Manager, Customer Success Manager or CA Customer Care online at http://www.ca.com/us/customer-care.aspx where you can submit an online request using the Customer Care web form: https://communities.ca.com/web/guest/customercare. You can also call CA Customer Care at +1-800-225-5224 in North America or see http://www.ca.com/phone for the local number in your country.

Your success is very important to us, and we look forward to continuing our successful partnership with you.

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