Arcserve Transition Alert - CA Technologies
{{search ? 'Close':'Search'}}

Arcserve Transition Alert!

Dear Customers,

As CA and Arcserve continue the transition, please be aware of the change in how to request technical support effective March 1, 2015.

  • If you have remained a CA Technologies customer and received a communication recently from CA (English language copy here), please log your ARCserve®* issues via CA Customer care or online at
  • If you've become an Arcserve customer, please log your ARCserve®* issues by going to
  • If you don't know which category you fall into, please contact Sean Markley.

*CA ARCserve® Backup; CA ARCserve® D2D; CA ARCserve® D2D for Linux; CA ARCserve® Central Applications; CA ARCserve® Replication and High Availability; CA XOsoft Replication and CA XOsoft High Availability; CA ARCserve® UDP; and CA ARCserve® Instant Recovery on Demand.

Chat with CA

Just give us some brief information and we'll connect you to the right CA Expert.

Our hours of availability are 8AM - 5PM CST.

All Fields Required


We're matching your request.

Unfortunately, we can't connect you to an agent. If you are not automatically redirected please click here.

  • {{}} will be helping you today.

    View Profile

  • Transfered to {{}}

    {{}} joined the conversation

    {{}} left the conversation

  • Your chat with {{$storage.chatSession.messages[$index - 1]}} has ended.
    Thank you for your interest in CA.

    How Did We Do?
    Let us know how we did so that we can maintain a quality experience.

    Take Our Survey >

agent is typing