Arcserve Unified Data Protection Agent Windows version 5.0 Compatibility Matrix - CA Technologies
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Arcserve Unified Data Protection Agent (Windows) version 5.0
Compatibility Matrix


Last Updated: December 02, 2014

Arcserve Unified Data Protection Agent
OS Release Edition Physical Machine
Supported Architecture/ServicePack Level
x86 x64
File System and Bare Metal Recovery
Windows 2003 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Web Server SP1, SP2 Not Applicable
Small Business Server (SBS) Standard SP1, SP2 Not Applicable
Small Business Server (SBS) Premium SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 Not Applicable
Windows 2003 R2 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2
Windows 2008 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Web Server SP1, SP2
Foundation Server Not Applicable SP1, SP2
Storage Server (WSS) SP1, SP2 SP1, SP2
Small Business Server(Standard Edition) Not Applicable SP1, SP2
Small Business Server(Premium Edition) Not Applicable SP1, SP2
Server Core SP1, SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Server Core Not Applicable SP1
Small Business Server 2011 (SBS) Essentials, Standard, Premium Add-on Not Applicable SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Professional SP1 SP1
Starter SP1 Not Applicable
Home Premium SP1 SP1
Home Basic SP1 SP1
Windows 8 Basic
Pro
Enterprise
Windows 8.1 Basic
Pro
Enterprise
Supported Platforms for Active Directory GRT 11
OS Release Edition Supported Architecture
x86 x64
Windows Server 2008 Enterprise
Datacenter
Windows Server 2008 R2 Enterprise Not Applicable
Datacenter Not Applicable
Windows Server 2012 Datacenter Not Applicable
Standard Not Applicable
Windows Server 2012 R2 Datacenter Not Applicable
Standard Not Applicable
Application version OS Release Edition Physical Machine
Supported Architecture/ServicePack level
x86 x64
Application Backup and Recovery
Exchange
Exchange 2007 SP1 ,SP2, SP3 (Including LCR and CCR support) Windows 2003 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Data Center Not Applicable SP2
Windows 2003 R2 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Data Center Not Applicable SP2
Windows 2008 Standard Not Applicable SP1, SP2
Enterprise Not Applicable SP1, SP2
Data Center Not Applicable SP1, SP2
Small Business Server (SBS) Standard Edition Not Applicable SP1, SP2
Small Business Server (SBS) Premium Edition Not Applicable SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Exchange 2010, SP1, SP2, SP3 (including DAG support) Windows 2008 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Small Business Server 2011 (SBS) Standard Not Applicable
Exchange 2010 SP3 (including DAG support) Windows 2008 R2 Datacenter Not Applicable SP1
Standard Not Applicable SP1
Enterprise Not Applicable SP1
Windows 2012 Datacenter Not Applicable
Standard Not Applicable
Exchange 2013, SP1 (including DAG support) Windows 2008 R2 Datacenter Not Applicable SP1
Standard Not Applicable SP1
Enterprise Not Applicable SP1
Windows 2012 Datacenter Not Applicable
Standard Not Applicable
Windows 2012 R2 Datacenter Not Applicable
Standard Not Applicable
SQL
SQL Server 2005, SP1, SP2, SP3, SP4 (including database mirroring, log shipping) (Workgroup, Express, Enterprise,Standard, Developer Edition) Windows 2003 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard SP1, SP2 Not Applicable
Small Business Server (SBS) Premium SP1, SP2 Not Applicable
Web Server SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 Not Applicable
Windows 2003 R2 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2
Windows 2008 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Web Server SP1, SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Foundation Server Not Applicable SP1
SQL Server 2008, SP1, SP2, SP3, R2, R2 SP1, R2 SP2 (including database mirroring, log shipping) (Workgroup, Express, Enterprise, Standard, Developer Edition) Windows 2003 Standard SP2 SP2
Enterprise SP2 SP2
Datacenter SP2 SP2
Web Server SP2 Not Applicable
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP2 Not Applicable
Windows 2003 R2 Standard SP2 SP2
Enterprise SP2 SP2
Datacenter SP2 SP2
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP2 SP2
Windows 2008 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Web Server SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard Not Applicable SP1, SP2
Small Business Server (SBS) Premium SP1, SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Small Business Server 2011 (SBS) Standard Not Applicable
SQL Server 2012, SP1 (including database mirroring, log shipping) (Enterprise, Standard, Developer, Web Edition, Business Intelligence) Windows 2008 Standard SP2 SP2
Enterprise SP2 SP2
Web Server SP2 SP2
Datacenter SP2 SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
SQL Server 2014 (including database mirroring, log shipping) (Enterprise, Standard, Developer, Web Edition, Business Intelligence) SQL AAG is supported 10 Windows 2008 Standard SP2 SP2
Enterprise SP2 SP2
Web Server SP2 SP2
Datacenter SP2 SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
Windows 8.1 Basic
Pro
Enterprise
SQL Express 2005 SP1, SP2 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
SQL Express 2005 SP3, SP4 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2008 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2008 SP1, SP2, SP3 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2008 R2, R2 SP1,R2 SP2 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2012,SP1 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
SQL Express 2014 Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
Windows 8.1 Basic
Pro
Enterprise
Oracle 11
Oracle 11g R1 Windows Server 2008 Standard, Enterprise and Datacenter SP2 SP2
Windows Server 2008 R2 Standard, Enterprise and Datacenter Not Applicable SP1
Oracle 11g R2 Windows Server 2008 R2 Standard, Enterprise and Datacenter Not Applicable SP1
Windows Server 2012 Standard, Enterprise and Datacenter Not Applicable
Oracle 12c 12 Windows 2008 R2 Standard, Enterprise and Datacenter Not Applicable
Windows Server 2012 Standard, Enterprise and Datacenter Not Applicable
Windows Server 2012 R2 Standard, Enterprise and Datacenter Not Applicable
Hyper-V*
Windows 2008 Hyper-V   Standard Not Applicable SP1, SP2
Enterprise Not Applicable SP1, SP2
Datacenter Not Applicable SP1, SP2
Server Core Not Applicable SP1, SP2
Windows 2008 R2 Hyper-V   Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Server Core Not Applicable SP1
Microsoft Hyper-v Server 2008     Not Applicable SP1,SP2
Microsoft Hyper-v Server 2008 R2     Not Applicable SP1
Windows Server 2012 Hyper-V   Datacenter Not Applicable
Standard Not Applicable
Microsoft Hyper-v Server 2012     Not Applicable
Windows Server 2012 R2 Hyper-V   Datacenter Not Applicable
Standard Not Applicable
Microsoft Hyper-v Server 2012 R2     Not Applicable


Note: All OS/Applications supported by physical machine will also be supported as Virtual Machine, as long as the virtualization vendor supports it. Arcserve Unified Data Protection Agent supports VM's running on all the Virtualization solutions provided by KVM on Redhat, RHEV, VMware, Microsoft, Citrix and Xen Hypervisor on CentOS.

*Note: For Hyper-V option, if you install Arcserve Unified Data Protection Agent on the Microsoft Hyper-V host server - Unified Data Protection Agent only supports VMs with operating systems that are supported by Unified Data Protection Agent on a physical host.

Browser Support
Browser Version
Internet Explorer (all rendering modes supported) 8
9
10
11
Firefox 3.5.3 and above
Chrome 24.0.1312.56 and above
Cloud Vendor Support for File Copy
Cloud Provider Version
Amazon S3 N/A
Windows Azure N/A
Eucalyptus-Walrus 2.0, 2.0.2, 3.0, 3.1, 3.2, 3.4.1
Fujitsu Cloud (Windows Azure) N/A
NIFTY Cloud Storage N/A
Cloudn Object Storage N/A
Cloudian N/A
White Cloud Storage N/A


  1. In this matrix, x64 indicates Advanced Micro Devices AMD64 and Intel 64 processors.
  2. This matrix is applicable to all editions of Arcserve Unified Data Protection Agent.
  3. Arcserve Unified Data Protection Agent is not supported on Itanium based systems.
  4. Arcserve Unified Data Protection Agent does not support clustered systems such as MSCS, MSFC, CSV, and Fault Tolerant servers.
  5. This matrix is valid for the localized product(s) available for this release, unless otherwise specified, or unless restrictions/limitations are explicitly specified.
  6. All components are supported at the base level (RTM) of the operating systems.
  7. Windows Vista, Windows 7 and Windows 8 is supported on both desktops and laptops.
  8. Please refer to the KB document to implement Arcserve UDP components on Amazon EC2
  9. Please refer to the KB document to implement Arcserve UDP components on Microsoft Azure VMs
  10. SQL AAG Support - Backup and Restore of SQL AAG databases are supported. Refer to User Guide for details.
  11. Requires UDP 5.0 Update 2
  12. For Oracle 12c, Arcserve UDP only support non-CDB(Container Database). Because there is one limitation for Oracle 12c, vssadmin list writers does not enumerate Oracle VSS Writer if the database is one CDB.

- Supported at the base level (RTM) of the operating system or application.
x - Not supported by Arcserve Unified Data Protection Agent.

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