Arcserve Unified Data Protection version 5.0 Compatibility Matrix - CA Technologies
{{search ? 'Close':'Search'}}

Arcserve Unified Data Protection version 5.0
Compatibility Matrix

Note: The content of this Compatibility Matrix applies to Arcserve UDP and the Arcserve UDP Appliance.

Last Updated: February 13, 2015

Arcserve Unified Data Protection Server
OS Release Edition Physical machine
Supported Architecture/ServicePack Level
x86 x64
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Small Business Server 2011 (SBS) Not Applicable SP1
Windows 2012 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Windows 2012 R2 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Arcserve Unified Data Protection Console
OS Release Edition Physical machine
Supported Architecture/ServicePack Level
x86 x64
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Small Business Server 2011 (SBS) Not Applicable SP1
Windows 2012 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Windows 2012 R2 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Arcserve Recovery Point Server *
OS Release Edition Physical machine
Supported Architecture/ServicePack Level
x86 x64
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Small Business Server 2011 (SBS) Not Applicable SP1
Server Core Not Applicable
Windows 2012 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Windows 2012 R2 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Supported Database
Database Release Edition x86 x64
SQL Server 2005 Workgroup, Enterprise, Standard, Developer SP3, SP4 SP3, SP4
SQL Server 2008 Enterprise, Standard, Workgroup, Web, Compact, Developer SP1,SP2, SP3 SP1,SP2, SP3
SQL Express Server 2008 Express SP2, SP3 SP2, SP3
SQL Server 2008 R2 Enterprise, Standard, Workgroup, Web, Compact, Developer SP1, SP2 SP1, SP2
SQL Express 2008 R2 Express SP2 SP2
SQL Server 2012 Enterprise, Standard,Web, Business Intelligence, Developer SP1 SP1
SQL Express Server 2012 Express SP1 SP1
SQL Server 2014 Enterprise, Standard,Web, Business Intelligence, Developer
SQL Express Server 2014 Express
Supported Proxy for Host-Based Agentless Backup
OS Release Edition Supported Architecture/ServicePack Level
x86 x64
Windows 2003 R2 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2
Windows 2008 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Web Server SP1, SP2
Foundation Server Not Applicable SP1, SP2
Storage Server (WSS) SP1, SP2 SP1, SP2
Small Business Server(Standard Edition) Not Applicable SP1, SP2
Small Business Server(Premium Edition) Not Applicable SP1, SP2
Server Core SP1, SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Server Core Not Applicable SP1
Small Business Server 2011 (SBS) Essentials, Standard, Premium Add-on Not Applicable SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Windows Server 2012 R2
(only supports as Proxy of Host-Based Agentless Backup for Virtual Machines of Hyper-V.)
Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Supported Hypervisors for Host-Based Agentless Backup **
Supported Hypervisors Edition Supported Update/ServicePack Level
x86 x64
VMware ESX Server

Arcserve UDP only supports a fully licensed edition of ESX.
ESXESXi server 4.1 Update 3
(Only x86 Proxy supports)
 
ESXi server 5.0, Update 1, Update 2, Update 3  
ESXi Server 5.1, Update 1, Update 2  
ESXi Server 5.5, Update 1, Update 2 3  
VMware vCenter Server and vCenter Server Appliance vCenter Server 5.0, Update 1, Update 2, Update 3  
vCenter Server 5.1, Update 1, Update 2  
vCenter Server 5.5, Update 1, Update 2 3  
Windows Server 2008 R2 Hyper-V Standard Not Applicable SP1
Enterprise Not Applicable SP1
Server Core Not Applicable SP1
Data Center Server Not Applicable SP1
Microsoft Hyper-v Server 2008 R2 Microsoft Hyper-v Server 2008 R2 Not Applicable SP1
Windows Server 2012 Hyper-V (Support Clusters also 3) Data Center Server Not Applicable
Standard Not Applicable
Server Core Not Applicable
Microsoft Hyper-v Server 2012 Microsoft Hyper-v Server 2012 Not Applicable
Windows Server 2012 R2 Hyper-V (Support Clusters also 3) Data Center Server Not Applicable
Standard Not Applicable
Server Core Not Applicable
Microsoft Hyper-v Server 2012 R2 Microsoft Hyper-v Server 2012 R2 Not Applicable
Supported Hypervisors for Virtual Standby
Supported Hypervisors Edition Supported udDate /ServicePack Level
x86 x64
VMware ESX Server ESXi server 5.0, Update 1, Update 2, Update 3    
ESXi Server 5.1, Update 1, Update 2    
ESXi Server 5.5, Update 1, Update 2 3    
VMware vCenter Server and vCenter Server Appliance vCenter Server 5.0, Update 1, Update 2, Update 3    
vCenter Server 5.1, Update 1, Update 2    
vCenter Server 5.5, Update 1, Update 2 3    
Windows Server 2008 R2 Hyper-V Standard Not Applicable SP1
Enterprise Not Applicable SP1
Server Core Not Applicable SP1
Data Center Server Not Applicable SP1
Microsoft Hyper-v Server 2008 R2 Microsoft Hyper-v Server 2008 R2 Not Applicable SP1
Windows Server 2012 Hyper-V Data Center Server Not Applicable
Standard Not Applicable
Server Core Not Applicable
Microsoft Hyper-v Server 2012 Microsoft Hyper-v Server 2012 Not Applicable
Windows Server 2012 R2 Hyper-V Data Center Server Not Applicable
Standard Not Applicable
Server Core Not Applicable
Microsoft Hyper-v Server 2012 R2 Microsoft Hyper-v Server 2012 R2 Not Applicable


Application version OS Release Edition Physical Machine
Supported Architecture/ServicePack level
x86 x64
4 Application Backup and Recovery
Exchange
Exchange 2007 SP1 ,SP2, SP3 (Including LCR and CCR support) Windows 2003 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Data Center Not Applicable SP2
Windows 2003 R2 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Data Center Not Applicable SP2
Windows 2008 Standard Not Applicable SP1, SP2
Enterprise Not Applicable SP1, SP2
Data Center Not Applicable SP1, SP2
Small Business Server (SBS) Standard Edition Not Applicable SP1, SP2
Small Business Server (SBS) Premium Edition Not Applicable SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Exchange 2010, SP1, SP2, SP3 (including DAG support) Windows 2008 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Small Business Server 2011 (SBS) Standard Not Applicable
Exchange 2010 SP3 (including DAG support) Windows 2008 R2 Datacenter Not Applicable SP1
Standard Not Applicable SP1
Enterprise Not Applicable SP1
Windows 2012 Datacenter Not Applicable
Standard Not Applicable
Exchange 2013, SP1 (including DAG support) Windows 2008 R2 Datacenter Not Applicable SP1
Standard Not Applicable SP1
Enterprise Not Applicable SP1
Windows 2012 Datacenter Not Applicable
Standard Not Applicable
Windows 2012 R2 Datacenter Not Applicable
Standard Not Applicable
SQL
SQL Server 2005, SP1, SP2, SP3, SP4 (including database mirroring, log shipping) (Workgroup, Express, Enterprise,Standard, Developer Edition) Windows 2003 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard SP1, SP2 Not Applicable
Small Business Server (SBS) Premium SP1, SP2 Not Applicable
Web Server SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 Not Applicable
Windows 2003 R2 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2
Windows 2008 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Web Server SP1, SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Foundation Server Not Applicable SP1
SQL Server 2008, SP1, SP2, SP3, R2, R2 SP1, R2 SP2 (including database mirroring, log shipping) (Workgroup, Express, Enterprise, Standard, Developer Edition) Windows 2003 Standard SP2 SP2
Enterprise SP2 SP2
Datacenter SP2 SP2
Web Server SP2 Not Applicable
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP2 Not Applicable
Windows 2003 R2 Standard SP2 SP2
Enterprise SP2 SP2
Datacenter SP2 SP2
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP2 SP2
Windows 2008 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Web Server SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard Not Applicable SP1, SP2
Small Business Server (SBS) Premium SP1, SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Small Business Server 2011 (SBS) Standard Not Applicable
SQL Server 2012, SP1 (including database mirroring, log shipping) (Enterprise, Standard, Developer, Web Edition, Business Intelligence) Windows 2008 Standard SP2 SP2
Enterprise SP2 SP2
Web Server SP2 SP2
Datacenter SP2 SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
SQL Server 2014 (including database mirroring, log shipping) (Enterprise, Standard, Developer, Web Edition, Business Intelligence) SQL AAG is supported 10 Windows 2008 Standard SP2 SP2
Enterprise SP2 SP2
Web Server SP2 SP2
Datacenter SP2 SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
Windows 8.1 Basic
Pro
Enterprise
SQL Express 2005 SP1, SP2 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
SQL Express 2005 SP3, SP4 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2008 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2008 SP1, SP2, SP3 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2008 R2, R2 SP1,R2 SP2 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2012,SP1 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
SQL Express 2014 Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
Windows 8.1 Basic
Pro
Enterprise


Browser Support for Arcserve Unified Data Protection Server
Browser Version
Internet Explorer 8
9
10
11
Firefox 3.5.3 and above
Chrome 24.0.1312.56 and above


* 1) Arcserve Recovery Point Server is installed via remote deployment when select 'Add a Recovery Point Server' from UI;
   2) Arcserve Unified Data Protection Server is also a Recovery Point Server.

3 Requires Update 2

4 Refer KB to understand limitations with Host Based Agent-less VM Backup

Note for Arcserve Unified Data Protection Server:
All OS supported by physical machine will also be supported as Virtual Machine, as long as the virtualization vendor supports it.

All supported SQL Server databases are supported at a local or remote location.

** Supported Operating Systems for Protected Virtual Machines of Host-Based Agentless Backup
Arcserve Host-Based Agentless Backup supports all the windows or Non-Windows Virtual Machines which are supported by Hypervisors
Arcserve Host-Based Agentless Backup supports all editions and service packs for the above-described operating systems, which also includes support for all versions of Windows Small Business Server (SBS)

Supported Application running inside Virtual Machine (for VMware only) for Host-Based Agentless Backup
Arcserve Host-Based Agentless Backup supports all the Exchange and SQL Server supported by UDP Agent, See the Arcserve UDP v5 agent Compatibility Matrix to view Exchange and SQL server application backup and restore support martix.

Supported Operating Systems for Application Level Restores of Host-Based Agentless Backup
Arcserve Host-Based Agentless Backup can restore data at application level granularity on computers running all operating systems that are supported by Arcserve UDP Agent excluding the following operating systems:
Windows Vista x86 and x64
Windows 7 x86 and x64
Windows 8 x86 and x64
Windows 8.1 x86 and x64

Note: Arcserve Host-Based Agentless Backup behaves in this manner because VMware does not support creating application level meta data on the excluded operating systems. (For more information, see Working with Microsoft Shadow Copy in the VMware Virtual Disk API Programming Guide.) However, Arcserve Central Host-Based Agentless Backup can restore data on the excluded operating systems at file system and folder level granularity.
For a complete list of the operating systems supported by Arcserve UDP Agent, see the Arcserve UDP Agent Release Notes file.

Application Recovery Support of Host-Based Agentless Backup
For a complete list of all supported application recovery systems, see the Arcserve UDP Agent Compatibility Matrix

VMware VIX API 1.13 is required on Host-Based Agentless Backup proxy server in order to perform the operations like Application log truncation, Pre-Post command and PFC check (Applicable for VMware platform Only) prior to UDP 5.0 Update 2. VIX API is not required from Update 2 onwards for VMware ESXi/VC 5.0 or later.
There are no application level granularity support for Hyper-V VMs. It means you cannot restore only application data from the backup session. However you can perform the entire VM recovery and get the application data back.

For Hyper-V VMs, the application data won't be in consistent state if it does not fulfill the requirements from the Microsoft. To know more about requirements, please visit http://msdn.microsoft.com/en-us/library/dd405549(v=vs.85).aspx)

Refer KB document for vSphere features support with Host Based Agentless backup support

Please refer to the KB document to implement Arcserve UDP components on Microsoft Azure VMs

Supported Operation Systems for Virtual Standby
Arcserve Central Virtual Standby can manage all windows operating syestems and applications that are supported by Arcserve Unified Data Protection. See the Arcserve Unified Data Protection Agent Compatibility Matrix to view the system requirements for Virtual Standby.
Virtual Standby Monitor/Proxy can be any server on which Arcserve Unified Data Protection windows agent is installed except Foundation Server, Storage Server and Small Business Server (SBS)

Chat with CA

Just give us some brief information and we'll connect you to the right CA Expert.

Our hours of availability are 8AM - 5PM CST.

All Fields Required

connecting

We're matching your request.

Unfortunately, we can't connect you to an agent. If you are not automatically redirected please click here.

  • {{message.agentProfile.name}} will be helping you today.

    View Profile


  • Transfered to {{message.agentProfile.name}}

    {{message.agentProfile.name}} joined the conversation

    {{message.agentProfile.name}} left the conversation

  • Your chat with {{$storage.chatSession.messages[$index - 1].agentProfile.name}} has ended.
    Thank you for your interest in CA.


    How Did We Do?
    Let us know how we did so that we can maintain a quality experience.

    Take Our Survey >

    Rate Your Chat Experience.

    {{chat.statusMsg}}

agent is typing