CA ARCserve Backup r12.5 for Windows Compatibility Matrix - CA Technologies
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CA ARCserve Backup r12.5 for Windows
Compatibility Matrix

  • Base & Options
  • File System Agents
  • DB Agents
  • Last Updated: December 24, 2012

    Base & Options

    OS Release Edition Supported Architecture/ServicePack level
    x86 x64 IA64
    Backup Server
    Windows 2000 Professional SP4, SP4 Rollup1 Not Applicable Not Applicable
    Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Advanced Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Datacenter SP4 Rollup1 Not Applicable Not Applicable
    Cluster Server
    (2 node advanced)
    SP4, SP4 rollup 1 Not Applicable Not Applicable
    Small Business Server (SBS) SP1a Not Applicable Not Applicable
    Windows Powered NAS SP4, SP4 Rollup1 Not Applicable Not Applicable
    Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
    Enterprise SP1, SP2 SP1, SP2 SP1, SP2
    Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
    Web Server SP1, SP2 x Not Applicable
    Storage Server (WSS) SP1, SP2 x Not Applicable
    Datacenter SP1, SP2 SP1, SP2 x
    Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
    Windows 2003 R2 Standard SP2 SP2 Not Applicable
    Enterprise SP2 SP2 x
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    Storage Server (WSS) SP2 SP2 Not Applicable
    Datacenter SP2 SP2 x
    Cluster Server SP2 SP2 x
    Windows 2008
    (Supports both BIOS and uEFI native booted system on x64)
    Standard SP1, SP2 SP1, SP2 Not Applicable
    Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Datacenter SP1, SP2 SP1, SP2 Not Applicable
    Server Core (Supports only Member Server, Client Agent and Open File Agent) SP1, SP2 SP1, SP2 Not Applicable
    Web Server SP1, SP2 SP1, SP2 Not Applicable
    Foundation Server Not Applicable Not Applicable
    Storage Server (WSS) SP2 SP2 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1, SP2
    Small Business Server (SBS) (Standard Edition) Not Applicable Not Applicable
    Small Business Server (SBS) (Premium Edition) Not Applicable Not Applicable
    Windows 2008 R21
    (Supports both BIOS and uEFI native booted system on x64)
    Standard Not Applicable SP1Not Applicable
    Enterprise Not Applicable SP1Not Applicable
    Data Center Not Applicable SP1 Not Applicable
    Web Server Not Applicable SP1 Not Applicable
    Foundation Server Not Applicable Not Applicable
    Server Core (Supports only Member Server, Client Agent and Open File Agent) Not Applicable SP1 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1
    Windows Essential Business Server 2008
    (Standard Edition
    )
    Management Server Not Applicable SP1, SP2 Not Applicable
    Messaging Server Not Applicable SP1, SP2 Not Applicable
    Security Server Not Applicable SP1, SP2 Not Applicable
    Windows Essential Business Server 2008
    (Premium Edition)
    Management Server Not Applicable SP1, SP2 Not Applicable
    Messaging Server Not Applicable SP1, SP2 Not Applicable
    Security Server Not Applicable SP1, SP2 Not Applicable
    Database Server Not Applicable SP1, SP2 Not Applicable
    Windows Vista
    (ARCserve Manager Console only)
    Ultimate SP1, SP2 SP1, SP2 x
    Home Premium SP1, SP2 SP1, SP2 x
    Home Basic SP1, SP2 SP1, SP2 x
    Business SP1, SP2 SP1, SP2 x
    Enterprise SP1, SP2 SP1, SP2 x
    Windows XP Professional SP2, SP3 SP1a, SP2 Not Applicable
    Windows 71
    (ARCserve Manager Console Only)
    Ultimate SP1 SP1 Not Applicable
    Enterprise SP1 SP1 Not Applicable
    Professional SP1 SP1 Not Applicable
    Citrix MetaFrame
    Presentation Server 3.0
    Windows 2000 Server and
    Advanced Server
    SP4 Not Applicable Not Applicable
    Windows 2003 Standard R2 x Not Applicable
    Windows 2003 Enterprise R2 x x
    Citrix MetaFrame
    Presentation Server 4.0
    Windows 2000 Server and
    Advanced Server
    SP4 Not Applicable Not Applicable
    Windows 2003 Standard R2 x Not Applicable
    Windows 2003 Enterprise R2 x x
    Citrix MetaFrame
    Presentation Server 4.5
    Windows 2000 Server and
    Advanced Server
    SP4 Not Applicable Not Applicable
    Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
    Windows 2003 R2 Standard SP2 SP2 Not Applicable
    Windows 2003 Enterprise SP1, SP2 SP1, SP2 x
    Windows 2003 R2 SP2 SP2 x
    Citrix XenApp 5.0 2 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Citrix XenApp 5.0 Feature Pack 1 and 22, Feature Pack 32 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Citrix XenApp 62 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Windows 2008 R2 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Virtual PC 2004 x x
    Virtual Server 2005 R2 R2 x
    Virtual PC 2007 x x
    Windows Server 2008 Hyper-V
      Not Applicable SP1, SP2 Not Applicable
    Windows Server 2008 R2 Hyper-V
      Not Applicable SP1 Not Applicable
    VMware ESX Server 2.5, 2.5.1, 2.5.2, 2.5.3,2.5.4, 3.0, 3.0.1, 3.0.2, 3.0.3
    VMware ESX 3.5, Update1, Update2, Update 3, Update 4, Update 55
    VMware ESX 4.0, Update 15, Update 25, Update 35, ESX 4.15, Update 15
    VMware ESXi 4.0, Update 15, Update 25, Update 35, ESXi 4.15, Update 15
    ESXi 3.5 Update1, Update2, Update 3, Update 4, Update 55
    Guest OS Only Not Applicable
    VMware GSX Server 3.0, 3.1 Guest OS Only x x
    VMware Server 1.0.1, 1.0.2,1.0.3,1.0.4, 1.0.5, 1.0.6, 1.0.7, 1.0.8, 1.0.9, 1.0.10, 2.0, 2.0,1, 2.0.2 Guest OS Only x
    VMware Workstation 4.0, 4.5, 5.0, 5.5, 6.0, 7.0 Guest OS Only x
    NEC CLUSTERPRO (Express Cluster) 8.0 SE and LE x
    X1.0 x
    X2.0 x
    X2.1 x
    Supported ARCserve Databases SQL 2000 SP4 x x
    SQL 2005 SP1, SP2, SP3, SP4
    (Workgroup, Enterprise, Standard,
    Developer Editions)
    SQL 2008, SP1, SP2, R2 (Enterprise, Standard, Workgroup, Web, Compact, Developer Edition)
    SQL 2008, SP1, SP2, R2 (Express) (32-bit only)
    ***Refer KB document TEC489439
    Not Applicable
    SQL 2005 (Express), SP1, SP2, SP3, SP4 x
    Enterprise Module
    Windows 2000 Professional SP4, SP4 Rollup1 Not Applicable Not Applicable
    Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Advanced Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Datacenter SP4, SP4 Rollup1 Not Applicable Not Applicable
    Cluster Server
    (2 node advanced)
    SP4, SP4 Rollup1 Not Applicable Not Applicable
    Small Business Server (SBS) SP1a Not Applicable Not Applicable
    Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
    Enterprise SP1, SP2 SP1, SP2 SP1, SP2
    Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
    Web Server SP1, SP2 x Not Applicable
    Storage Server (WSS) SP1, SP2 x Not Applicable
    Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
    Windows 2003 R2 Standard SP2 SP2 Not Applicable
    Enterprise SP2 SP2 x
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    Storage Server (WSS) SP2 SP2 Not Applicable
    Datacenter SP2 SP2 x
    Cluster Server SP2 SP2 x
    Windows 2008 Enterprise SP1,SP2 SP1,SP2 Not Applicable
    Standard SP1,SP2 SP1,SP2 Not Applicable
    Datacenter SP1,SP2 SP1,SP2 Not Applicable
    Web Server SP1,SP2 SP1,SP2 Not Applicable
    Storage Server (WSS) SP2 SP2 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1,SP2
    Windows 2008 R21 Standard Not Applicable SP1 Not Applicable
    Enterprise Not Applicable SP1 Not Applicable
    Data Center Not Applicable SP1 Not Applicable
    Web Server Not Applicable SP1 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1
    Tape Library Option
    Windows 2000 Professional SP4, SP4 Rollup1 Not Applicable Not Applicable
    Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Advanced Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Datacenter SP4, SP4 Rollup1 Not Applicable Not Applicable
    Cluster Server
    (2 node advanced)
    SP4, SP4 Rollup1 Not Applicable Not Applicable
    Small Business Server (SBS) SP1a Not Applicable Not Applicable
    Windows XP Professional SP2, SP3 SP1a, SP2 Not Applicable
    Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
    Enterprise SP1, SP2 SP1, SP2 SP1, SP2
    Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
    Web Server SP1, SP2 x Not Applicable
    Storage Server (WSS) SP1, SP2 x Not Applicable
    Datacenter SP1, SP2 x x
    Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
    Windows 2003 R2 Standard SP2 SP2 Not Applicable
    Enterprise SP2 SP2 x
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    Storage Server (WSS) SP1, SP2 SP2 Not Applicable
    Datacenter SP2 SP2 x
    Cluster Server SP2 SP2 x
    Windows 2008 Enterprise SP2 SP1,SP2 Not Applicable
    Standard SP1,SP2 SP1,SP2 Not Applicable
    Datacenter SP1,SP2 SP1,SP2 Not Applicable
    Web Server SP1,SP2 SP1,SP2 Not Applicable
    Storage Server (WSS) SP2 SP2 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1,SP2
    Windows 2008 R21 Standard Not Applicable SP1 Not Applicable
    Enterprise Not Applicable SP1 Not Applicable
    Data Center Not Applicable SP1 Not Applicable
    Web Server Not Applicable SP1 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1
    NEC CLUSTERPRO (Express Cluster) 8.0 SE and LE x
    X1.0 x
    X2.0 x
    X2.1 x
    SAN Option
    Windows 2000 Professional SP4, SP4 Rollup1 Not Applicable Not Applicable
    Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Advanced Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Datacenter SP4, SP4 Rollup1 Not Applicable Not Applicable
    Cluster Server
    (2 node advanced)
    SP4, SP4 Rollup1 Not Applicable Not Applicable
    Small Business Server (SBS) SP1a Not Applicable Not Applicable
    Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
    Enterprise SP1, SP2 SP1, SP2 SP1, SP2
    Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
    Web Server SP1, SP2 x x
    Storage Server (WSS) SP1, SP2 x Not Applicable
    Datacenter SP1, SP2 x x
    Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
    Windows 2003 R2 Standard SP2 SP2 Not Applicable
    Enterprise SP2 SP2 x
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    Storage Server (WSS) SP2 SP2 Not Applicable
    Datacenter SP2 SP2 x
    Cluster Server SP2 SP2 x
    Windows 2008 Enterprise SP1,SP2 SP1,SP2 Not Applicable
    Standard SP1,SP2 SP1,SP2 Not Applicable
    Datacenter SP1,SP2 SP1,SP2 Not Applicable
    Web Server SP1,SP2 SP1,SP2 Not Applicable
    Storage Server (WSS) SP2 SP2 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1, SP2
    Windows 2008 R21 Standard Not Applicable SP1 Not Applicable
    Enterprise Not Applicable SP1 Not Applicable
    Data Center Not Applicable SP1 Not Applicable
    Web Server Not Applicable SP1 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1
    NEC CLUSTERPRO (Express Cluster) 8.0 SE and LE x
    X1.0 x
    X2.0 x
    X2.1 x
    NDMP NAS Option
    Windows 2000 Professional SP4, SP4 Rollup1 Not Applicable Not Applicable
    Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Advanced Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Datacenter SP4, SP4 Rollup1 Not Applicable Not Applicable
    Cluster Server
    (2 node advanced)
    Not Applicable Not Applicable Not Applicable
    Small Business Server (SBS) SP1a Not Applicable Not Applicable
    Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
    Enterprise SP1, SP2 SP1, SP2 x
    Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
    Web Server SP1, SP2 x x
    Storage Server (WSS) SP1, SP2 SP1, SP2 Not Applicable
    Datacenter SP1, SP2 x x
    Cluster Server x x x
    Windows 2003 R2 Standard SP2 SP2 Not Applicable
    Enterprise SP2 SP2 x
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    Storage Server (WSS) SP2 SP2 Not Applicable
    Datacenter SP2 SP2 x
    Cluster Server x x x
    Windows 2008 Enterprise SP1, SP2 SP1, SP2 x
    Standard SP1, SP2 SP1, SP2 x
    Datacenter SP1, SP2 SP1, SP2 x
    Storage Server (WSS) SP2 SP2 Not Applicable
    Web Server SP1, SP2 SP1, SP2 x
    Windows 2008 R21 Standard Not Applicable SP1 Not Applicable
    Enterprise Not Applicable SP1 Not Applicable
    Data Center Not Applicable SP1 Not Applicable
    Web Server Not Applicable SP1 Not Applicable
    Itanium Based systems Not Applicable Not Applicable x
    Disaster Recovery Option
    DR Method OS Release Edition Supported Architecture/ServicePack level
    x86 x64 IA64
    Floppy Based DR Windows 2000 Professional SP4, SP4 Rollup1 Not Applicable Not Applicable
    Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Advanced Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Bootable Tape DR Windows 2000 Professional SP4,
    SP4 Rollup1
    Not Applicable Not Applicable
    Server SP4,
    SP4 Rollup1
    Not Applicable Not Applicable
    Advanced Server SP4,
    SP4 Rollup1
    Not Applicable Not Applicable
    Windows XP Professional SP2, SP3 x Not Applicable
    Windows 2003 Standard SP1, SP2 x Not Applicable
    Enterprise SP1, SP2 x x
    Web Server SP1, SP2 x x
    Datacenter SP1, SP2 x x
    Cluster Server SP1, SP2 x x
    Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
    Windows 2003 R2 Standard SP2 x Not Applicable
    Enterprise SP2 x x
    Datacenter SP2 x x
    Cluster Server SP2 x x
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    Bootable CD DR Windows 2000 Professional SP4, SP4 Rollup1 Not Applicable Not Applicable
    Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Advanced Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Datacenter SP4 Not Applicable Not Applicable
    Cluster Server
    (2 node advanced)
    SP4, SP4 Rollup1 Not Applicable Not Applicable
    Small Business Server (SBS) SP1a Not Applicable Not Applicable
    Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
    Enterprise SP1, SP2 SP1, SP2
    SP1, SP2
    Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
    Web Server SP1, SP2 x x
    Datacenter SP1, SP2 x x
    Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
    Windows 2003 R2 Standard SP2 SP2 Not Applicable
    Enterprise SP2 SP2 x
    Datacenter x x x
    Cluster Server SP2 SP2 x
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    Windows 2008
    (Supports iSCSI boot environments)
    (Supports both BIOS and uEFI native booted system on x64)5
    Enterprise Local & Remote; SP1, SP2 Local & Remote; SP1, SP2 Not Applicable
    Standard Local & Remote; SP1, SP2 Local & Remote; SP1, SP2 Not Applicable
    Datacenter Local & Remote; SP1, SP2 Local & Remote; SP1, SP2 Not Applicable
    Server Core Remote only;
    SP1, SP2
    Remote only;
    SP1, SP2
    Not Applicable
    Web Server Local & Remote; SP1, SP2 Local & Remote; SP1, SP2 Not Applicable
    Storage Server (WSS) Remote only, SP2 Remote only, SP2 Not Applicable
    Itanium Based systems Not Applicable Not Applicable Local & Remote; SP1, SP2
    Windows 2008 R21
    (Supports iSCSI boot environments)
    (Supports both BIOS and uEFI native booted system on x64)5
    Standard Not Applicable Local & Remote; SP1 Not Applicable
    Enterprise Not Applicable Local & Remote; SP1 Not Applicable
    Data Center Not Applicable Local & Remote; SP1 Not Applicable
    Web Server Not Applicable Local & Remote; SP1 Not Applicable
    Itanium Based systems Not Applicable Not Applicable Local & Remote; SP1
    Windows XP Professional SP2, SP3 SP1a, SP2 Not Applicable
    Citrix MetaFrame
    Presentation Server 3.0
    Windows 2000 Server and
    Advanced Server
    SP4 Not Applicable Not Applicable
    Windows 2003 Standard R2 x Not Applicable
    Windows 2003 Enterprise R2 x x
    Citrix MetaFrame
    Presentation Server 4.0
    Windows 2000 Server and
    Advanced Server
    SP4 Not Applicable Not Applicable
    Windows 2003 Standard R2 x Not Applicable
    Windows 2003 Enterprise R2 x x
    Citrix MetaFrame
    Presentation Server 4.5
    Windows 2000 Server and
    Advanced Server
    SP4 Not Applicable Not Applicable
    Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
    Windows 2003 R2 Standard SP2 SP2 Not Applicable
    Windows 2003 Enterprise SP1, SP2 SP1, SP2 x
    Windows 2003 R2 Enterprise SP2 SP2 x
    Citrix XenApp 5.02 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Citrix XenApp 5.0
    Feature Pack 1and 22, Feature Pack 32
    Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Citrix XenApp 62 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Windows 2008 R2 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    NEC CLUSTERPRO (Express Cluster) 8.0 SE and LE x
    X1.0 x
    X2.0 x
    X2.1 x
    Floppy-Less DR Windows 2003 R2 Enterprise SP2 SP2 x
    Standard SP2 SP2 Not Applicable
    Windows XP Professional SP2, SP3 x Not Applicable
    Windows 2008 (Supported through USB)
    (Support iSCSI boot environments)
    (Supports both BIOS and uEFI native booted system on x64)5
    Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Standard SP1, SP2 SP1, SP2 Not Applicable
    Data Center SP1, SP2 SP1, SP2 Not Applicable
    Storage Server (WSS) SP2 SP2 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1, SP2
    Windows 2008 R21
    (Supported through USB)
    (Support iSCSI boot environments)
    (Supports both BIOS and uEFI native booted system on x64)5
    Standard Not Applicable SP1 Not Applicable
    Enterprise Not Applicable SP1 Not Applicable
    Data Center Not Applicable SP1 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1
    Physical to Virtual DR Windows 2000 Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Advanced Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Windows 2003 R2 Enterprise SP2 SP2 Not Applicable
    Standard SP2 SP2 Not Applicable
    Windows XP Professional SP2, SP3 x Not Applicable
    Windows 2008
    (Support iSCSI boot environments)
    Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Standard SP1, SP2 SP1, SP2 Not Applicable
    Datacenter SP1, SP2 SP1, SP2 Not Applicable
    Windows 2008 R21
    (Support iSCSI boot environments)

    Standard Not Applicable SP1 Not Applicable
    Enterprise Not Applicable SP1 Not Applicable
    Data Center Not Applicable SP1 Not Applicable

    File System Agents

    OS Release Edition Supported Architecture/ServicePack Level
    x86 x64 IA64
    Agent for Open Files on Windows
    Windows 2000 Professional SP4, SP4 Rollup1 Not Applicable Not Applicable
    Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Advanced Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Datacenter SP4 Not Applicable Not Applicable
    Cluster Server
    (2 node advanced)
    SP4, SP4 Rollup1 Not Applicable Not Applicable
    Small Business Server (SBS) SP1a Not Applicable Not Applicable
    Windows Powered NAS SP4, SP4 Rollup1 Not Applicable Not Applicable
    Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
    Enterprise SP1, SP2 SP1, SP2 SP1, SP2
    Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
    Web Server SP1, SP2 x x
    Storage Server (WSS) SP1, SP2 x x
    Datacenter SP1, SP2 SP1, SP2 SP1, SP2
    Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
    Windows 2003 R2 Standard SP2 SP2 Not Applicable
    Enterprise SP2 SP2 x
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    Storage Server (WSS) SP2 SP2 x
    Datacenter SP2 SP2 x
    Cluster Server SP2 SP2 x
    Windows Vista Ultimate SP1, SP2 SP1, SP2 x
    Home Basic SP1, SP2 SP1, SP2 x
    Home Premium SP1, SP2 SP1, SP2 x
    Business SP1, SP2 SP1, SP2 x
    Enterprise SP1, SP2 SP1, SP2 x
    Windows 7 1 Ultimate SP1 SP1 Not Applicable
    Enterprise SP1 SP1 Not Applicable
    Professional SP1 SP1 Not Applicable
    Windows 2008
    (Supports both BIOS and uEFI native booted system on x64)
    Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Standard SP1, SP2 SP1, SP2 Not Applicable
    Datacenter SP1, SP2 SP1, SP2 Not Applicable
    Web Server SP1, SP2 SP1, SP2 Not Applicable
    Foundation Server Not Applicable Not Applicable
    Storage Server (WSS) SP2 SP2 Not Applicable
    Server Core SP1, SP2 SP1, SP2 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1, SP2
    Small Business Server (SBS) (Standard Edition) Not Applicable Not Applicable
    Small Business Server (SBS) (Premium Edition) Not Applicable Not Applicable
    Windows 2008 R21
    (Supports both BIOS and uEFI native booted system on x64)
    Standard Not Applicable SP1 Not Applicable
    Enterprise Not Applicable SP1 Not Applicable
    Data Center Not Applicable SP1 Not Applicable
    Web Server Not Applicable SP1 Not Applicable
    Foundation Server Not Applicable Not Applicable
    Server Core Not Applicable SP1 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1
    Windows Essential Business Server 2008
    (Standard Edition
    )
    Management Server Not Applicable SP1, SP2 Not Applicable
    Messaging Server Not Applicable SP1, SP2 Not Applicable
    Security Server Not Applicable SP1, SP2 Not Applicable
    Windows Essential Business Server 2008
    (Premium Edition)
    Management Server Not Applicable SP1, SP2 Not Applicable
    Messaging Server Not Applicable SP1, SP2 Not Applicable
    Security Server Not Applicable SP1, SP2 Not Applicable
    Database Server Not Applicable SP1, SP2 Not Applicable
    Windows XP Professional SP2, SP3 SP1a, SP2 Not Available
    Citrix MetaFrame
    Presentation Server 3.0
    Windows 2000 Server and Advanced Server SP4 Not Applicable Not Applicable
    Windows 2003 Standard R2 x Not Applicable
    Windows 2003 Enterprise R2 x x
    Citrix MetaFrame
    Presentation Server 4.0
    Windows 2000 Server and
    Advanced Server
    SP4 Not Applicable Not Applicable
    Windows 2003 Standard R2 x Not Applicable
    Windows 2003 Enterprise R2 x x
    Citrix MetaFrame
    Presentation Server 4.5
    Windows 2000 Server and
    Advanced Server
    SP4 Not Applicable Not Applicable
    Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
    Windows 2003 R2 Standard SP2 SP2 Not Applicable
    Windows 2003 Enterprise SP1, SP2 SP1, SP2 x
    Windows 2003 R2 Enterprise SP2 SP2 x
    Citrix XenApp 5.02 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Citrix XenApp 5.0
    Feature Pack 1 and 22, Feature Pack 32
    Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Citrix XenApp 62 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Windows 2008 R2 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Virtual Server 2005 R2 R2 x
    Virtual PC 2007 x
    Windows Server 2008 Hyper-V   Not Applicable SP1, SP2 Not Applicable
    Windows Server 2008 R2 Hyper-V   Not Applicable SP1 Not Applicable
    VMware ESX Server 2.5, 2.5.1, 2.5.2, 2.5.3, 2.5.4, 3.0, 3.0.1, 3.0.2, 3.0.3
    VMware ESX 3.5, Update1, Update2, Update 3, Update 4, Update 55
    VMware ESX 4.0, Update 15, Update 25, Update 35, ESX 4.15, Update 15
    VMware ESXi 4.0, Update 15, Update 25, Update 35, ESXi 4.15, Update 15
    ESXi 3.5 Update1, Update2, Update 3, Update 4, Update 55
    Guest OS only x
    VMware Server 1.0.1, 1.0.2, 1.0.3, 1.0.4, 1.0.5, 1.0.6, 1.0.7, 1.0.8, 1.0.9, 1.0.10, 2.0, 2.0.1, 2.0.2 Guest OS only x
    VMware GSX Server 3.0, 3.1 Guest OS only x x
    VMware Workstation 4.0, 4.5 and 5.0, 5.5, 6.0, 7.0 Guest OS only x
    Citrix Xen Server 5.0 Guest OS only Not Applicable
    Citrix Xen Server 5.5, 5.6 Guest OS only Not Applicable
    NEC CLUSTERPRO (Express Cluster) 8.0 SE and LE x
    X1.0 x
    X2.0 x
    X2.1 x
    Agent for Windows
    Windows 2000 Professional SP4, SP4 Rollup1 Not Applicable Not Applicable
    Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Advanced Server SP4, SP4 Rollup1 Not Applicable Not Applicable
    Datacenter SP4 Not Applicable Not Applicable
    Cluster Server
    (2 node advanced)
    SP4, SP4 Rollup1 Not Applicable Not Applicable
    Small Business Server (SBS) SP1a Not Applicable Not Applicable
    Windows Powered NAS SP4, SP4 Rollup1 Not Applicable Not Applicable
    Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
    Enterprise SP1, SP2 SP1, SP2 SP1, SP2
    Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
    Web Server SP1, SP2 x x
    Storage Server (WSS) SP1, SP2 x x
    Datacenter SP1, SP2 SP1, SP2 SP1, SP2
    Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
    Windows 2003 R2 Standard SP2 SP2 Not Applicable
    Enterprise SP2 SP2 x
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    Storage Server (WSS) SP2 SP2 x
    Datacenter SP2 SP2 x
    Cluster Server SP2 SP2 x
    Windows Vista Ultimate SP1, SP2 SP1, SP2 x
    Home Basic SP1, SP2 SP1, SP2 x
    Home Premium SP1, SP2 SP1, SP2 x
    Business SP1, SP2 SP1, SP2 x
    Enterprise SP1, SP2 SP1, SP2 x
    Windows 7 1 Ultimate SP1 SP1 Not Applicable
    Enterprise SP1 SP1 Not Applicable
    Professional SP1 SP1 Not Applicable
    Windows 2008
    (Supports both BIOS and uEFI native booted system on x64)
    Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Standard SP1, SP2 SP1, SP2 Not Applicable
    Web Server SP1, SP2 SP1, SP2 Not Applicable
    Datacenter SP1, SP2 SP1, SP2 Not Applicable
    Foundation Server Not Applicable Not Applicable
    Storage Server (WSS) SP2 SP2 Not Applicable
    Server Core SP1, SP2 SP1, SP2 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1, SP2
    Small Business Server (SBS) Standard Not Applicable Not Applicable
    Small Business Server (SBS) Premium Not Applicable Not Applicable
    Windows 2008 R21
    (Supports both BIOS and uEFI native booted system on x64)
    Standard Not Applicable SP1 Not Applicable
    Enterprise Not Applicable SP1 Not Applicable
    Data Center Not Applicable SP1 Not Applicable
    Web Server Not Applicable SP1 Not Applicable
    Foundation Server Not Applicable Not Applicable
    Server Core Not Applicable SP1 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1
    Windows Essential Business Server 2008(Standard Edition) Management Server Not Applicable SP1, SP2 Not Applicable
    Messaging Server Not Applicable SP1, SP2 Not Applicable
    Security Server Not Applicable SP1, SP2 Not Applicable
    Windows Essential Business Server 2008(Premium Edition) Management Server Not Applicable SP1, SP2 Not Applicable
    Messaging Server Not Applicable SP1, SP2 Not Applicable
    Security Server Not Applicable SP1, SP2 Not Applicable
    Database Server Not Applicable SP1, SP2 Not Applicable
    Windows XP Professional SP2, SP3 SP1a, SP2 Not Available
    Citrix MetaFrame
    Presentation Server 3.0
    Win2000 Server and Advanced Server SP4 Not Applicable Not Applicable
    Win2003 Standard R2 x Not Applicable
    Win2003 Enterprise R2 x x
    Citrix MetaFrame
    Presentation Server 4.0
    Win2000 Server and Advanced Server SP4 Not Applicable Not Applicable
    Win2003 Standard R2 x Not Applicable
    Win2003 Enterprise R2, SP2 x x
    Citrix MetaFrame
    Presentation Server 4.5
    Win2000 Server and Advanced Server SP4 Not Applicable Not Applicable
    Win2003 Standard SP1, SP2 SP1, SP2 Not Applicable
    Windows 2003 R2 Standard SP2 SP2 Not Applicable
    Win2003 Enterprise SP1, SP2 SP1, SP2 x
    Windows 2003 R2 Enterprise SP2 SP2 x
    Citrix XenApp 5.02 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Citrix XenApp 5.0
    Feature Pack 1 and 22, Feature Pack 32
    Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Citrix XenApp 62 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
    Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Windows 2008 R2 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Virtual PC 2004 x x
    Virtual Server 2005 R2 x
    Virtual PC 2007 x
    Windows Server 2008 Hyper-V   Not Applicable SP1, SP2 Not Applicable
    Windows Server 2008 R2 Hyper-V   Not Applicable SP1 Not Applicable
    VMware ESX Server 2.1, 2.5, 2.5.1, 2.5.2, 2.5.3, 2.5.4, 3.0, 3.0.1, 3.0.2, 3.0.3
    VMware ESX 3.5, Update1, Update2, Update 3, Update 4, Update 55
    VMware ESX 4.0, Update 15, Update 25, Update 35, ESX 4.15, Update 15
    VMware ESXi 4.0, Update 15, Update 25, Update 35, ESXi 4.15, Update 15ESX 3.5, Update1, Update2,Update 3, Update 4, Update 5
    ESXi 3.5, Update1, Update2, Update 3, Update 4, Update 55
    (Guest Environment Only)
    Guest OS only x
    VMware Server 1.0.1, 1.0.2, 1.0.3, 1.0.4, 1.0.5, 1.0.6, 1.0.7, 1.0.8, 1.0.9, 1.0.10, 2.0, 2.0.1, 2.0.2 Guest OS only x
    VMware GSX Server 3.0, 3.1 Guest OS only x x
    VMware Workstation (4.0, 4.5 and 5.0, 5.5, 6.0, 7.0) x
    Citrix Xen Server 5.0 Guest OS only Not Applicable
    Citrix Xen Server 5.5, 5.6 Guest OS only Not Applicable
    NEC CLUSTERPRO (Express Cluster) 8.0 SE and LE x
    X1.0 x
    X2.0 x
    X2.1 x
    Agent for Linux
    Red Hat 8 and 9   x x
    Red Hat Advanced Server 2.1   x x
    Red Hat Enterprise
    Linux 2.1
    Advanced Server,
    Enterprise Server
    Workgroup Server
    x x
    Red Hat Enterprise
    Linux 3, Update 4
    Advanced Server,
    Enterprise Server
    Workgroup Server
    Red Hat Enterprise
    Linux 4, Update 3
    Advanced Server
    Enterprise Server
    Workgroup Server
    Red Hat Enterprise
    Linux 5, 5.0.1, 5.2, 5.33
    Advanced Platform
    Enterprise Server
    Red Hat Enterprise Linux 5.4 Advanced Platform
    Enterprise Server
    x
    Red Hat Enterprise Linux 5.5 Advanced Platform
    Enterprise Server
    x
    SuSE Linux 7 Enterprise Server
    SuSE Linux 8, 8.1 Enterprise Server x
    SuSE Linux 9 Enterprise Server
    SuSE Linux 10 Enterprise Server
    SuSE Linux 10, SP2, SP3 Enterprise Server x
    SuSE Linux 113&4 Enterprise Server
    SuSE Standard Server 8   x x
    SuSE Professional 8, 9,
    9.1, 9.2. and 9.3
      x x
    SuSE Linux Enterprise Desktop 10   x
    Novell OES for Linux, OES2 for Linux Enterprise Server x x
    Novell Linux Desktop 9   x
    Turbolinux 8 Enterprise Server x
    Turbolinux Workstation 8   x x
    Turbolinux 10 Server   x x
    Turbolinux 10F   x x
    Turbolinux 10 Desktop   x x
    Miracle Linux 2.1   x x
    Miracle Linux 3.0, 4.0  
    Red Flag Desktop 3.0
    and 3.2
      x x
    Red Flag 4.0, 4.1 Advanced Server,
    x x
    Red Flag Data Center Server 4.0   x x
    Red Flag 4.1, , 5.01 Data Center Server
    Asianux 1.0, 2.01   x x
    SCO Linux Server 4.0   x x
    Debian 3.0, 3.11,4.0   x x
    Windows Server 2008 Hyper-V   Not Applicable SP1, SP2 Not Applicable
    Windows Server 2008 R2 Hyper-V   Not Applicable SP1 Not Applicable
    VMware Workstation 4, 4.5, 5.0, 5.5, 6.0, 7.0 (Guest env. Only) x
    VMware ESX Server 2.1, 2.5, 3.1, 2.5.2, 2.5.3, 2.5.4, 3.0, 3.0.1, 3.0.2, 3.0.3
    ESX 3.5, Update1, Update2, Update 3, Update 4, Update 55
    VMware ESX 4.0, Update 15, Update 25, Update 35, ESX 4.15, Update 15
    VMware ESXi 4.0, Update 15, Update 25, Update 35, ESXi 4.15, Update 15
    ESXi 3.5, Update1, Update2, Update 3, Update 4, Update 55
    Guest Environment support is applicable to all versions.

    Host Support is only for ESX 2.x, 3.x and all its updates
    x
    VMware Server 1.0.1, 1.0.2, 1.0.3, 1.0.4, 1.0.5, 1.0.6, 1.0.7, 1.0.8, 1.0.9, 1.0.10, 2.0, 2.0.1, 2.0.2 (Guest env. Only) x
    VMware GSX Server 3.0, 3.01 (Guest env. Only) x x
    Agent for Unix
    OS Release Edition Supported Architecture/ServicePack level
    SPARC Power CPU PA RISC
    Solaris SPARC 2.6, 7, 8, 9, and 10 SPARC   Not Applicable Not Applicable
    IBM AIX (Power CPU 32 bit and 64 bit ) - 4.3.3, 5L v5.1, v5.2, v5.3 and v6.1   Not Applicable Not Applicable
    HP-UX PA RISC(32 bit and 64 bit) 11.0, 11.11, 11.23, 11.31   Not Applicable Not Applicable
    OS Release Edition Alpha
    Tru64 v4.0E, v4.0F, v4.0G, v5.0, v5.1, v5.1a, v5.1b  
    OS Release Edition Supported Architecture/ServicePack level
    x86 x64 IA64
    Solaris 9 (x86-32bit) and 10 (x86 32-bit and 64 bit-x64 only)   x
    HP-UX 11.22, 11.23, 11.31 Itanium (IA64)   x x
    FreeBSD version 4.11, 5.3 , 5.4 ,6.x and 7.x   x
    VMware Workstation 4, 4.5, 5.0, 5.5, 6.0, 7.0 (Guest env. Only) x
    VMware ESX Server 2.1, 2.5, 3.1, 2.5.2, 2.5.3, 3.0, 3.0.1, 3.0.2, 3.0.3
    ESX 3.5, Update1, Update2, Update 3, Update 4, Update 55
    VMware ESX 4.0, Update 15, Update 25, Update 35
    ESXi 4.0, Update 15, Update 25, Update 35
    ESXi 3.5, Update1, Update2, Update 3, Update 4, Update 55
    (Guest env. Only) x
    VMware Server 1.0.1, 1.0.2, 1.0.3, 1.0.4, 1.0.5, 1.0.6, 1.0.7, 1.0.8, 1.0.9, 1.0.10, 2.0, 2.0.1, 2.0.2 (Guest env. Only) x
    VMware GSX Server 3.0, 3.1 (Guest env. Only) x x
    Agent for MainFrame Linux
    OS Release Edition Supported Architecture/ServicePack level
    31 Bit 64 Bit
    Red Hat 3.0 Enterprise Server
    Red Hat 4.0, 5.0, 5.0.1, 5.2*** Enterprise Server
    SuSE 8.0 Enterprise Server
    SuSE 9.0 Enterprise Server
    SuSE 10 Enterprise Server Not Applicable SP2
    Agent for MAC
    OS Release Edition Supported Architecture/ServicePack level
    PowerPC x86-32bit x86-64bit
    MAC OS X 10.2, 10.3, 10.4 x x
    10.5.1, 10.5.2, 10.5.3, 10.5.4, 10.5.5 x
    Enterprise Option for OpenVMS(Works with ARCserve Backup for Windows Backup Server Only)
    Alpha OpenVMS 6.2, 7.1, 7.2, 7.3      
    VAX OpenVMS 6.2, 7.1, 7.2, 7.3      
    AXP 6.2, 7.1, 7.2, 7.3, 8.21      
    Enterprise Option for AS400(Works with ARCserve Backup for Windows, Linux & UNIX Backup Server Only)
    AS400 V5 R1 (5.1),
    V5 R2 (5.2),
    V5 R3 (5.3),
    V5 R4 (5.4)
         
    Agent for Virtual Machines
    (Below matrix describes Host OS which is supported by Agent for Virtual Machines)
    Edition Supported Architecture/ServicePack level
    x86 x64 IA64
    Windows Server 2008 Hyper-V
    Standard Not Applicable SP1, SP2 Not Applicable
    Enterprise Not Applicable SP1, SP2 Not Applicable
    Data Center Server Not Applicable SP1, SP2 Not Applicable
    Windows Server 2008 R2 Hyper-V1 Standard Not Applicable SP1 5 Not Applicable
    Enterprise Not Applicable SP1 5 Not Applicable
    Data Center Server Not Applicable SP1 5 Not Applicable
    Microsoft Hyper-v Server 2008   Not Applicable Not Applicable
    Microsoft Hyper-v Server 2008 R2   Not Applicable Not Applicable
    Version VCB Frame Work Virtual Center VDDK
    ESX Server (CA support all OS supported by VMware for Proxy server) 3.0 1.0, 1.0.1 x x
    3.0.1 1.0, 1.0.1, 1.0.2 x x
    3.0.2 1.0.3 2.0.2 x
    3.0.3, Update 15 1.1, 1.1 Update 1, 1.5, 1.5 Update 1, Update 2 2.5 x

    ESX 3.5, Update1, Update2, Update 3, Update 4, Update 55
    ESXi 3.5, Update 1, Update 2, Update 3, Update 4, Update 55

    1.1, 1.1 Update 1 1.5, 1.5 Update 1, Update 2 2.5 update 1, update 2, update 3, update 4**, Update 55, Update 65 1.1**, 1.1.15, 1.25,1.2.15

    ESX 4.0**, Update 15, Update 2 5 , Update 3 5 (Supports all editions)

    1.5 Update 1, Update 2 4.0, update 15, Update 25, Update 35 1.1**, 1.1.15, 1.25,1.2.15
    ESXi 4.0**, Update 15, Update 2 5 , Update 3 5 (Supports all editions) 1.5 Update 1, Update 2 4.0, update 15, Update 25, Update 35 1.1**, 1.1.15, 1.25,1.2.15
    ESX 4.15 (Supports all editions) 1.5 Update 2 4.1 1.1, 1.1.1, 1.2, 1.2.1
    ESXi 4.15 (Supports all editions) 1.5 Update 2 4.1 1.1, 1.1.1, 1.2, 1.2.1

    DB Agents

    Application version OS Release Edition Supported Architecture/ServicePack level
    x86 x64 IA64
    Agent for Lotus / Domino
    7.0, 7.0.2, 7.0.3 (without db2 enabled) Windows 2000 Server SP4, SP4 Rollup1 x x
    Advanced SP4, SP4 Rollup1 x x
    7.0 (without db2 enabled) Windows 2003 Standard SP1, SP2 x x
    Enterprise SP1, SP2 x x
    Windows 2003 R2 Standard SP2 x x
    Enterprise SP2 x x
    7.0.2, 7.0.3, 8.0, 8.0.1, 8.0.2, 8.5(without db2 enabled) 8.5 (without DAOS enabled) Windows 2003 Standard SP1, SP2 SP1*, SP2* x
    Enterprise SP1, SP2 SP1*, SP2* x
    Windows 2003 R2 Standard SP2 SP2* x
    Enterprise SP2 SP2* x
    8.5 (without db2 enabled)
    (without DAOS enabled)
    Windows 2008 Standard SP1, SP2 SP1*, SP2* x
    Enterprise SP1, SP2 SP1*, SP2* x
    8.5.15 (without db2 enabled) (without DAOS enabled) Windows 2003 Standard SP1, SP2 SP1, SP2 x
    Enterprise SP1, SP2 SP1, SP2 x
    Windows 2008 Standard SP1, SP2 SP1, SP2 x
    Enterprise SP1, SP2 SP1, SP2 x
    Agent for Microsoft Exchange
    Exchange 2000, SP1, SP2, SP3 Windows 2000 Advanced Server SP4, SP4 rollup1 Not Applicable Not Applicable
    Server SP4, SP4 rollup1 Not Applicable Not Applicable
    Small Business Server (SBS) SP1a Not Applicable Not Applicable
    Exchange 2003 SP1, SP2 Windows 2003 Enterprise SP1, SP2 Not Applicable Not Applicable
    Standard SP1, SP2 Not Applicable Not Applicable
    Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
    Windows 2003 R2 Enterprise SP2 Not Applicable Not Applicable
    Standard SP2 Not Applicable Not Applicable
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    Exchange 2007, SP1 Windows 2003 Enterprise Not Applicable SP1, SP2 Not Applicable
    Standard Not Applicable SP1, SP2 Not Applicable
    Data Center Not Applicable SP1, SP2 Not Applicable
    Windows 2003 R2 Enterprise Not Applicable SP2 Not Applicable
    Standard Not Applicable SP2 Not Applicable
    Data Center Not Applicable SP2 Not Applicable
    Windows 2008
    (Refer this technical document TEC465897)
    Enterprise Not Applicable SP1, SP2 Not Applicable
    Standard Not Applicable SP1, SP2 Not Applicable
    Data Center Not Applicable SP1, SP2 Not Applicable
    Windows Small Business Server (SBS) 2008 Standard Edition Not Applicable Not Applicable
    Premium Edition Not Applicable Not Applicable
    Windows Essential Business Server 2008
    (Standard Edition)
    Management Server Not Applicable Not Applicable Not Applicable
    Messaging Server Not Applicable Not Applicable
    Security Server Not Applicable Not Applicable
    Windows Essential Business Server 2008
    (Premium Edition)
    Management Server Not Applicable Not Applicable Not Applicable
    Messaging Server Not Applicable Not Applicable
    Security Server Not Applicable Not Applicable
    Database Server Not Applicable Not Applicable Not Applicable
    Exchange 2007 SP2, SP35 Windows 2003 Enterprise Not Applicable SP2 Not Applicable
    Standard Not Applicable SP2 Not Applicable
    Data Center Not Applicable SP2 Not Applicable
    Windows 2003 R2 Enterprise Not Applicable SP2 Not Applicable
    Standard Not Applicable SP2 Not Applicable
    Data Center Not Applicable SP2 Not Applicable
    Windows 2008 Enterprise Not Applicable SP2 Not Applicable
    Standard Not Applicable SP2 Not Applicable
    Data Center Not Applicable SP2 Not Applicable
    Exchange 2007 SP35 Windows 2008 R2 Enterprise Not Applicable Not Applicable
    Standard Not Applicable Not Applicable
    Data Center Not Applicable Not Applicable
    Agent for Microsoft SharePoint
    SharePoint Portal Server
    2003, SP1, SP2, SP3
    Windows 2003 Standard SP1, SP2 x x
    Datacenter SP1, SP2 x x
    Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
    Enterprise SP1, SP2 x x
    Web Server SP1, SP2 x x
    Windows 2003 R2 Standard SP2 x x
    Datacenter SP2 x x
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    Enterprise SP2 x x
    SharePoint Server 2007, SP1 Windows 2003 Standard SP1, SP2 SP1, SP2 x
    Datacenter SP1, SP2 SP1, SP2 x
    Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
    Enterprise SP1, SP2 SP1, SP2 x
    Web Server SP1, SP2 x x
    Windows 2003 R2 Standard SP2 SP2 x
    Datacenter SP2 SP2 x
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    Enterprise SP2 SP2 x
    Windows 2008 Enterprise SP1, SP2 SP1, SP2 x
    Standard SP1, SP2 SP1, SP2 Not Applicable
    Web Server SP1, SP2 SP1, SP2 Not Applicable
    Data Center SP1, SP2 SP1, SP2 Not Applicable
    Windows Small Business Server (SBS) 2008 Standard Edition Not Applicable Not Applicable
    Premium Edition Not Applicable Not Applicable Not Applicable
    SharePoint Server 2007 SP2 Windows 2008 R21 Standard Not Applicable Not Applicable
    Enterprise Not Applicable Not Applicable
    Web Server Not Applicable Not Applicable
    Data Center Server Not Applicable Not Applicable
    SharePoint Portal Services
    2.0, SP1, SP2, SP3
    Windows 2003 Standard SP1, SP2 SP1, SP2 x
    Datacenter SP1, SP2 x x
    Small Business Server (SBS) x Not Applicable Not Applicable
    Enterprise SP1, SP2 SP1, SP2 x
    Web Server SP1, SP2 x x
    Windows 2003 R2 Standard SP2 SP2 x
    Datacenter SP2 x x
    Small Business Server (SBS) x Not Applicable Not Applicable
    Enterprise SP2 SP2 x
    SharePoint Portal Services 3.0, SP1 Windows 2003 Standard SP1, SP2 SP1, SP2 x
    Datacenter SP1, SP2 SP1, SP2 x
    Small Business Server (SBS) SP1, SP2 x x
    Enterprise SP1, SP2 SP1, SP2 x
    Web Server SP1, SP2 x x
    Windows 2003 R2 Standard SP2 SP2 x
    Datacenter SP2 SP2 x
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    Enterprise SP2 SP2 x
    Windows 2008 Enterprise SP1, SP2 SP1, SP2 x
    Standard SP1, SP2 SP1, SP2 x
    Web Server SP1, SP2 SP1, SP2 x
    Data Center SP1, SP2 SP1, SP2 x
    SharePoint Portal Services 3.0 SP2 Windows 2008 R21 Standard Not Applicable Not Applicable
    Enterprise Not Applicable Not Applicable
    Web Server Not Applicable Not Applicable
    Data Center Server Not Applicable Not Applicable
    Agent for Microsoft SQL Server
    SQL Server 7.0 SP2, SP3, SP4 Windows 2000 Server SP4, SP4 Rollup1 x x
    Small Business Server (SBS) SP1a x x
    Advanced Server SP4, SP4 Rollup1 x x
    SQL 2000 SP4 (including cluster support) Windows 2000 Server and Advanced SP4, SP4 Rollup1 x x
    Windows 2003 Enterprise

    SP1, SP2

    SP1, SP2 SP1, SP2
    Standard SP1, SP2 SP1, SP2 x
    Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
    Windows 2003 R2 Enterprise

    SP2

    SP2 x
    Standard SP2 SP2 x
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    SQL 2005, SP1, SP2, SP3, SP4 (including cluster support)
    (Workgroup, Express, Enterprise,
    Standard, Developer Edition)

    (SQL Express is not supported in IA64 Platforrm)
    Windows 2000 Server and Advanced SP4, SP4 Rollup1 x x
    Small Business Server (SBS) SP1a x x
    Windows 2003 Enterprise SP1, SP2 SP1, SP2 SP1, SP2
    Standard SP1, SP2 SP1, SP2 x
    Datacenter SP1, SP2 SP1, SP2 SP1, SP2
    Web Server SP1, SP2 x x
    Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
    Windows 2003 R2 Enterprise SP2 SP2 x
    Standard SP2 SP2 x
    Datacenter SP2 SP2 x
    Small Business Server (SBS) SP2 Not Applicable Not Applicable
    Windows 2008 Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Standard SP1, SP2 SP1, SP2 Not Applicable
    Web Server SP1, SP2 SP1, SP2 Not Applicable
    Datacenter SP1, SP2 SP1, SP2 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1, SP2
    SQL 2005 SP3, SP4 (including cluster support) (Workgroup, Express, Enterprise,Standard, Developer Edition) (SQL Express is not supported in IA64 Platform) Windows 2008 R21 Standard Not Applicable Not Applicable
    Enterprise Not Applicable Not Applicable
    Web Server Not Applicable Not Applicable
    Data Center Server Not Applicable Not Applicable
    Itanium Based systems Not Applicable Not Applicable
    SQL 2008, SP1, SP2, R2 (including cluster support on win2003 and win2008) (Enterprise, Standard Edition, Workgroup, Web, Compact, Express, Developer Editions)
    (SQL Express is not supported in IA64 Platforrm)

    Windows 2003 Enterprise SP2 SP2 SP2
    Standard SP2 SP2 SP2
    Datacenter SP2 SP2 SP2
    Windows 2003 R2 Enterprise SP2 SP2 x
    Standard SP2 SP2 x
    Datacenter SP2 SP2 x
    Windows 2008 Enterprise SP1, SP2 SP1, SP2 Not Applicable
    Standard SP1, SP2 SP1, SP2 Not Applicable
    Web Server SP1, SP2 SP1, SP2 Not Available
    Datacenter SP1, SP2 SP1, SP2 Not Applicable
    Itanium Based systems Not Applicable Not Applicable SP1, SP2
    Windows Small Business Server (SBS) 2008 Standard Edition Not Applicable Not Applicable
    Premium Edition Not Applicable Not Applicable
    Windows Essential Business Server 2008
    (Standard Edition)
    Management Server Not Applicable Not Applicable Not Applicable
    Messaging Server Not Applicable Not Applicable
    Security Server Not Applicable Not Applicable Not Applicable
    Windows Essential Business Server 2008
    (Premium Edition)
    Management Server Not Applicable Not Applicable Not Applicable
    Messaging Server Not Applicable Not Applicable
    Security Server Not Applicable Not Applicable Not Applicable
    Database Server Not Applicable Not Applicable
    SQL 2008 SP1, SP2, R2 (including cluster support) (Workgroup, Express, Enterprise,Standard, Developer Edition) (SQL Express is not supported in IA64 Platform) Windows 2008 R21 Standard Not Applicable Not Applicable
    Enterprise Not Applicable Not Applicable
    Web Server Not Applicable Not Applicable
    Data Center Server Not Applicable Not Applicable
    Itanium Based systems Not Applicable Not Applicable
    SQL Server DeskTop Windows 2000 Server and Advanced Server SP4, SP4 Rollup1 x x
    Engine 2000, SP3, SP3a, SP4 Windows 2003 Standard SP1, SP2 x x
    Enterprise SP1, SP2 x x
    Windows 2003 R2 Standard SP2 x x
    Enterprise SP2 x x
    Agent for Oracle
    Oracle 9i Enterprise Edition & Standard Edition,
    Oracle 9i (RAC), OFS Cluster
    version 3.3.2, 3.3.3, 3.3.4 on
    Oracle 9i
    Supported Storage Types(32 Bit/64 Bits RAC with OCFS/raw devices)
    Windows 2000 Advanced Server SP4, SP4 Rollup1 x x
    Server SP4, SP4 Rollup1 x x
    Windows 2003 Standard and Enterprise SP1, SP2 x SP2
    Windows 2003 R2 Standard and Enterprise SP2 x x
    Oracle 10g R1 & R2, Enterprise Edition,
    Standard Edition & Standard Edition One,
    Oracle 10G R1 (RAC), Oracle
    10G R2 (RAC), Oracle Fail Safe
    (OFS) Cluster version 3.3.3 and
    3.3.4 on Oracle 10g R1 and
    Oracle 10g R2
    Supported Storage Types(32 Bit/64 Bit RAC with ASM/OCFS/raw devices)
    Windows 2000 Advanced Server SP4, SP4 Rollup1 x x
    Server SP4, SP4 Rollup1 x x
    Windows 2003 Standard, Enterprise and Datacenter SP1, SP2 SP1, SP2, WOW, OFS WOW SP2
    Windows 2003 R2 Standard, Enterprise and Datacenter SP2 SP2, WOW, OFS WOW x
    Oracle 10g R2 Enterprise Edition,
    Standard Edition & Standard Edition One,
    Oracle 10g R2 (RAC),
    Oracle Fail Safe (OFS) Cluster version 3.4.1 on Oracle 10g R2 Supported Storage Types(32 Bit/64 Bit RAC with ASM/OCFS/raw devices)
    Windows 2008 Enterprise SP1, SP2 SP1, SP2 x
    Standard SP1, SP2 SP1, SP2 x
    Oracle 11g Enterprise Edition,
    Standard Edition & Standard Edition One,
    Oracle 11g (RAC), Oracle Fail
    Safe (OFS), Cluster version
    3.4.1 and 3.4.1.4 on Oracle 11g
    Supported Storage Types(32 Bit/64 Bits RAC with ASM/OCFS/raw devices)
    Windows 2003 Standard, Enterprise and Datacenter SP1, SP2 SP1, SP2, WOW, OFS WOW x
    Windows 2003 R2 Standard, Enterprise and Datacenter SP2 SP2, WOW, OFS WOW x
    Oracle 11g Enterprise Edition, Standard Edition & Standard Edition One Windows 2008 Standard, Enterprise and Datacenter SP2 SP2 x
    Windows 2008 R21 Standard, Enterprise and Datacenter Not Applicable Not Applicable
    Enterprise Option for SAP R/3 Oracle
    Windows 2000, SP4 Advanced Server SAP BRTOOLS 6.2 for Oracle 9i x x
    Windows 2003 SP1, SP2 Enterprise SAP BRTOOLS 6.2, 6.4 for Oracle 9i
    SAP BRTOOLS 6.4 for Oracle 9i, WOW only;
    SAP BRTOOLS 6.4 for Oracle 9i;
    SAP BRTOOLS 7.0 for Oracle 10g SAP BRTOOLS 7.0 for Oracle 10g, Native and WOW SAP BRTOOLS 7.0 for Oracle 10g
    Windows 2003 R2 SP2 Enterprise SAP BRTOOLS 6.2, 6.4 for Oracle 9i SAP BRTOOLS 6.4 for Oracle 9i, WOW only SAP BRTOOLS 6.4 for Oracle 9i
    SAP BRTOOLS 7.0 for Oracle 10g SAP BRTOOLS 7.0 for Oracle 10g, Native and WOW SAP BRTOOLS 7.0 for Oracle 10g
    Agent for Sybase
    Sybase 12.0 Windows 2000 Server and Advanced Server SP4, SP4 Rollup1 x x
    Windows 2003 Enterprise SP2 x x
    Windows 2003 R2 Enterprise SP2 x x
    Sybase 12.5 Windows 2000 Server and Advanced Server SP4, SP4 Rollup1 x x
    Windows 2003 Enterprise SP2 x x
    Windows 2003 R2 Enterprise SP2 x x
    Sybase 15.0 Windows 2003 Enterprise SP2 x x
    Windows 2003 R2 Enterprise SP2 x x
    Agent for Informix
    Informix 9.4 Windows 2000 Advanced Server SP4, SP4 Rollup1 x x
    Windows 2003 Enterprise SP2 x x
    Standard SP2 x x
    Data Center SP2 x x
    Windows 2003 R2 Enterprise SP2 x x
    Standard SP2 x x
    Data Center SP2 x x
    Informix 10.0 Windows 2000 Advanced Server SP4, SP4 Rollup1 x x
    Windows 2003 Enterprise SP2 x x
    Standard SP2 x x
    Data Center SP2 x x
    Windows 2003 R2 Enterprise SP2 x x
    Standard SP2 x x
    Data Center SP2 x x
    Informix 11.1 Windows 2003 Enterprise SP2 x x
    Standard SP2 x x
    Data Center SP2 x x
    Windows 2003 R2 Enterprise SP2 x x
    Standard SP2 x x
    Data Center SP2 x x
    Cross Platform Oracle Agent Support
    Oracle Agent for Linux
    Oracle 9i R2 Standard & Enterprise Edition
    Oracle 10g R1 and R2 Standard, Standard One & Enterprise Edition
    Red Hat Advanced Server 2.1   x x
    Red Hat Enterprise Linux 3, 4, 5  
    SUSE Linux Enterprise Server 8,9,10   x
    Miracle Linux 3.0, 4.0   x
    Red Flag Desktop 3.0 and 3.2   x x
    Oracle 9i R2 Standard & Enterprise Edition
    Oracle 10g R1 and R2 Standard, Standard One & Enterprise Edition
    (RAC/OCFS/ASM)
    Red Flag 4.0, 4.1   x x
    Oracle 10g R2 Standard, Standard One & Enterprise Edition
    (RAC/OCFS2)
    Red Hat Enterprise Linux 4, 5   x
    Oracle 11g R1 Standard, Standard One & Enterprise Edition Red Hat Enterprise Linux 4 with update 5   x
    Red Hat Enterprise Linux 5   x
    SUSE Linux Enterprise Server 10 sp1   x
    Oracle 11g R1 Standard, Standard One & Enterprise Edition
    (RAC/OCFS2)
    Red Hat Enterprise Linux 4, 5   x
    Oracle 11g R2 Standard, Standard One & Enterprise Red Hat Enterprise Linux 5.5   x
    Oracle Agent for UNIX
    Oracle 9i R2 Standard & Enterprise Edition Solaris 7, 8, 9, and 10 SPARC  
    Oracle 10g R1 and R2 Standard, Standard One & Enterprise Edition Solaris 9,10 (X86)  
    IBM AIX 5L v5.1, v5.2, and v5.3  
    HP-UX 11.11, and 11.23, 11.31 PA RISC  
    HP-UX 11.11 and 11.23, 11.31 Itanium (IA64)  
    Tru64 v5.0, v5.1, v5.1a, v5.1b  
    Oracle 11g R1 Standard, Standard One & Enterprise Edition AIX 6.1/5.3/Solaris 10 SPARC/HP Itanium (IA64) 11.23/HPUX PA RISC 11.23,
    HPUX 11.31 PA RISC (32-bit and 64-bit) and IA64
     


    NOTE:
    5 Requires ARCserve Backup 12.5 SP1

    In this matrix, x64 indicates Advanced Micro Devices AMD64 and Intel EM64T 64-bit processors. IA-64 indicates Intel Architecture-64 Itanium and Itanium 2 processors.

    This matrix is valid for the localized product(s) available for this release, unless otherwise specified, or unless restrictions/limitations are explicitly specified.

    Applications that CA ARCserve Backup supports (via an application agent) on a particular OS running on a physical machine are also supported on the same OS running as a guest on a VMware server/Desktop Virtualization Product environment, Hyper-V.

    ARCserve Backup r12.5 supports Windows Server 2008 on x64 with both BIOS and uEFI native booted systems.

    Windows 2008 SP1 is part of Windows 2008 base level Operating Systems.

    As noted in the Readme, CA ARCserve Backup requires Internet Explorer. Internet Explorer 6.0 SP1, 7.0, 8.0, 9.0 are supported.

    Note for Enterprise Module:

    • Enterprise Module allows you to enable CA ARCserve Backup advanced features such as Multiplexing up to 32 streams, Multistreaming up to 32 streams, Dynamic Device Sharing, MMO, ACSLS, IBM 3494, Image Option, Serverless Backup Option, Server Encryption Option, D2D2T Option, User Profile,Password Management.
    • (Windows 2008 Support are not applicable for ACSLS, IBM 3494, Image Option, Serverless Backup Option)
    • 64 bit support is not applicable for Image and Serverless Backup Option

    Note for TLO:

    • Tape RAID and Optical Library are part of TLO, but those functions are not supported on 64-bit(x64/IA64) environment.

    Note for Cross Platform Oracle Agent:
    Oracle Cross Platform Agent support for ARCserve 11.5.x and 12.5 Oracle agent are based on the below design

    • (dropped support to 11.1 Oracle CP in r12.5 release)

    Note for OFA and VSS:

    • Support of operating system/editions are common for OFA and VSS, Now ARCserve r12.5 VSS support includes writer for Oracle 11g

    Note for Citrix Metaframe Presentation Server and XenApp 5.0:

    • Supported Editions - Advanced, Enterprise, and Platinum Edition

    Note for VMware ESX, GSX Server, VMware Server and VMware Workstation, Xen Server 5.0, Windows Server 2008 Hyper-V:

    • VMware ESX, GSX Server, VMware Server, Xen and Workstation support with respect to Guest Operating system editions and Service Packs remains the same as VMware/Hyper-V supported OS Editions and Service Packs. However, CA ARCserve supported Physical OS edition always supersedes VMware/Hyper-V/Citrix supported guest operating system.
    • All versions/editions of operating systems supported by VMware for VCBHyper-V are supported by CA ARCserve Agent for Virtual Machines

    Note for Agent for Virtual machines:

    • Agent for Virtual Machines supports VMware View
    • ARCserve backup 12.5 supports disk based devices and stand-alone tape devices attached to ESX Server from Guest OS.
    • Windows NT 4.0 SP6a VM as Guest OS on ESX 3.5 (Including all updates) and ESX 4.0 is supported with below limitations:
      • VCB backup of NT4.0 VM running on ESX 4.0 with Raw Mode is not supported
      • "Overwrite VMware VM if it exists" option is not available for NT4.0 VM Recovery. A new VM would be created when the Overwrite option is selected during Recovery of NT4.0 VM
      • Client Agent for Windows and Agent for Open Files for Virtual Machines are not supported on NT 4.0 VM
    • vSphere 4.1 Suppor
    • We support application consistent backup in VMAgent, we do not provide application level restore.
    • VDDK is part of VADP so we do use and support VADP, we do not use each & every feature of VADP

    Note for Disaster Recovery Option:

    • iSCSI recognizes system LUNs during booting and non-system LUNs after booting. CA ARCserve Backup Disaster Recovery recovers system LUN only when the iSCSI boot environment is built by multiple LUNs. After performing disaster recovery, you must restore other data volumes using a restore job.

    • When the NIC driver for the iSCSI disk is included in the machine specific disk, then that driver may not be recognized by the DR wizard. CA ARCserve Backup disaster recovery recognizes the driver included in the operating system media if you do not include it in the machine specific disk.

    Note for CMO:

    • Central Management Option (CMO) compatibility is same as Base supported editions/service packs

    Note for Agent for Lotus/Domino:
    * Requires Patch RO07337

    NOTE for Agent for Virtual Machines:
    ** Requires Patch RO07336

    NOTE for Agent for MainFrame Linux:
    ***Requires Patch RO00236

    NOTE for Windows 2008 R2 Support:
    1 Requires Patch RO09230

    NOTE for XenApp 5.0 Support:
    2 Please go thru the Techical document TEC497709

    NOTE for Agent for Linux on IA64:
    3 Requires Patch RO14808

    Patch for SLES 11 Support:
    4 Requires Patch RO14811

    Note for Agent for Microsoft SharePoint
    Supports all Microsoft SQL Server versions recommended within Microsoft SharePoint Deployments.

    Legends used and their description:

    • Supported at the base level of the operating system or application. For Linux platforms, also supported with subsequent updates in the same release level of the Linux distribution.
    • x Not Supported.

    All the Above mentioned OS support at base level also except Windows 2000 and Windows 2003.

    Note for Backward Compatibility support: CA ARCserve r12.5 base will support backup/restore old agent version, 12.x, 11.5.x; For older version agent, like 11.1/10.5, the old sessions can be restored but new backup operation is not supported.

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