CA ARCserve Backup r16.0 for Windows Compatibility Matrix Base Option - CA Technologies
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CA ARCserve Backup r16.0 for Windows
Compatibility Matrix

Last Update: May 27, 2014

Base & Options

OS Release Edition Supported Architecture/Service Pack level
x86 x64 IA64
Backup Server
Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 SP1, SP2
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Web Server SP1, SP2 x Not Applicable
Storage Server (WSS) SP1, SP2 x Not Applicable
Datacenter SP1, SP2 SP1, SP2 x
Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
Windows 2003 R2 Standard SP2 SP2 Not Applicable
Enterprise SP2 SP2 Not Applicable
Small Business Server (SBS) SP2 Not Applicable Not Applicable
Storage Server (WSS) SP2 SP2 Not Applicable
Datacenter SP2 SP2 x
Cluster Server SP2 SP2 Not Applicable
Windows 2008
(Supports both BIOS and uEFI native booted system on x64)
Standard SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Datacenter SP1, SP2 SP1, SP2 Not Applicable
Server Core (Supports only Member Server, Client Agent and Open File Agent) SP1, SP2 SP1, SP2 Not Applicable
Web Server SP1, SP2 SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1, SP2
Small Business Server (SBS) (Standard Edition) Not Applicable Not Applicable
Small Business Server (SBS) (Premium Edition) Not Applicable Not Applicable
Cluster Server SP1, SP2 SP1,SP2 SP1, SP2
Windows 2008 R2
(Supports both BIOS and uEFI native booted system on x64)
Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Storage Server (WSS) Not Applicable SP1 Not Applicable
Foundation Server Not Applicable SP1 Not Applicable
Small Business Server 2011(SBS) Standard Not Applicable SP1 Not Applicable
Small Business Server 2011(SBS) Essentials Not Applicable SP1 Not Applicable
Server Core (Supports only Member Server, Client Agent and Open File Agent) Not Applicable SP1 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1
Cluster Server Not Applicable SP1 SP1
Windows Vista
(ARCserve Manager Console only)
Ultimate SP1, SP2 SP1, SP2 Not Applicable
Home Premium SP1, SP2 SP1, SP2 Not Applicable
Home Basic SP1, SP2 SP1, SP2 Not Applicable
Business SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Windows XP
(ARCserve Manager Console only)
Professional SP2, SP3 SP1a, SP2 Not Applicable
Windows 7
(ARCserve Manager Console Only)
Ultimate SP1 SP1 Not Applicable
Enterprise SP1 SP1 Not Applicable
Professional SP1 SP1 Not Applicable
Starter SP1 Not Applicable Not Applicable
Citrix XenApp 5.0, Feature Pack 1, Feature Pack 2 2 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
Citrix XenApp 6.0 2 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Standard and Enterprise Not Applicable SP1 Not Applicable
Virtual Server 2004 x x
Virtual Server 2005 R2 R2 x
Virtual PC 2007 x x
Windows Server 2008 Hyper-V   Not Applicable SP1, SP2 Not Applicable
Windows Server 2008 R2 Hyper-V   Not Applicable SP1 Not Applicable
Microsoft Hyper-V server 2008   Not Applicable SP1, SP2 Not Applicable
Microsoft Hyper-V server 2008 R2   Not Applicable SP1 Not Applicable
VMware ESX 3.5, Update1, Update2, Update 3, Update 4, Update 5
VMware ESXi 3.5, Update1, Update2, Update 3, Update 4, Update 5
VMware ESX 4.0, Update 1, Update 2, Update 3, Update 4, ESX 4.1, Update 1, Update 2, Update 3
VMware ESXi 4.0, Update 1, Update 2, Update 3, Update 4, ESXi 4.1, Update 1, Update 2, Update 3
Guest OS Only Not Applicable
ESXi 5.0, Update 1, Update 2
ESXi 5.1, Update 1
VMware Server 1.0.1, 1.0.2,1.0.3,1.0.4, 1.0.5, 1.0.6, 1.0.7, 1.0.8, 1.0.9, 1.0.10, 2.0, 2.0.1, 2.0.2 Guest OS Only x
VMware Workstation 4.0, 4.5, 5.0, 5.5,6.0,6.5, 7.0, 7.1 Guest OS Only x
Xen Hypervisor (All version)
(On CentOS 5.4)
(Guest OS only)
Windows 2003 SP1, SP2 SP1, SP2 Not Applicable
Windows 2003 R2 SP2 SP2 Not Applicable
Windows 2008 SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Not Applicable SP1 Not Applicable
KVM on Redhat (All versions) (Guest OS Only) Windows 2003 SP1, SP2 SP1, SP2 Not Applicable
Windows 2003 R2 SP2 SP2 Not Applicable
Windows 2008 SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Not Applicable SP1 Not Applicable
NEC CLUSTERPRO (Express Cluster) X2.1 x
X3.0 x
Supported ARCserve Databases SQL 2000 SP4 x x
SQL 2005 SP1,SP2, SP3, SP4 (Workgroup, Enterprise, Standard, Developer Editions)
SQL 2008, SP1, SP2, SP3 (Enterprise, Standard, Workgroup, Web, Compact, Developer Edition)
SQL 2008 SP1, SP2, SP3 (Express) Not Applicable
SQL 2008 R2, R2 SP1, R2 SP2 (Enterprise, Standard, Workgroup, Web, Compact, Developer Edition)
SQL 2008 R2, R2 SP1, R2 SP2 (Express) Not Applicable
SQL 2012, SP1 Server (Enterprise, Standard, Web, Business Intelligence, Developer Edition) **, 6 Not Applicable
SQL 2012, SP1 (Express) **, 6 Not Applicable
Cloud Provider Amazon S3
Eucalyptus 2.0, 2.0.2
NIFTY Cloud Storage
Cloudn Object Storage
Cloudian
Enterprise Module
Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 SP1, SP2
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Web Server SP1, SP2 x Not Applicable
Storage Server (WSS) SP1, SP2 x Not Applicable
Datacenter SP1, SP2 SP1, SP2 x
Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
Windows 2003 R2 Standard SP2 SP2 Not Applicable
Enterprise SP2 SP2 Not Applicable
Small Business Server (SBS) SP2 Not Applicable Not Applicable
Storage Server (WSS) SP2 SP2 Not Applicable
Datacenter SP2 SP2 x
Cluster Server SP2 SP2 Not Applicable
Windows 2008 Enterprise SP1,SP2 SP1,SP2 Not Applicable
Standard SP1,SP2 SP1,SP2 Not Applicable
Datacenter SP1,SP2 SP1,SP2 Not Applicable
Web Server SP1,SP2 SP1,SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2 Not Applicable
Foundation Server Not Applicable SP1, SP2 Not Applicable
Small Business Server (SBS) (Standard Edition) Not Applicable Not Applicable
Small Business Server (SBS) (Premium Edition) Not Applicable Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1,SP2
Cluster Server SP1, SP2 SP1,SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Storage Server (WSS) Not Applicable SP1 Not Applicable
Small Business Server (SBS) 2011 Standard Edition Not Applicable SP1 Not Applicable
Foundation Server Not Applicable SP1 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1
Cluster Server Not Applicable SP1 SP1
NEC CLUSTERPRO (Express Cluster) X2.1 x
X3.0 x
Tape Library Option
Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 SP1, SP2
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Web Server SP1, SP2 x Not Applicable
Storage Server (WSS) SP1, SP2 x Not Applicable
Datacenter SP1, SP2 SP1, SP2 x
Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
Windows 2003 R2 Standard SP2 SP2 Not Applicable
Enterprise SP2 SP2 Not Applicable
Small Business Server (SBS) SP2 Not Applicable Not Applicable
Storage Server (WSS) SP2 SP2 Not Applicable
Datacenter SP2 SP2 x
Cluster Server SP2 SP2 Not Applicable
Windows 2008 Enterprise SP1, SP2 SP1,SP2 Not Applicable
Standard SP1,SP2 SP1,SP2 Not Applicable
Datacenter SP1,SP2 SP1,SP2 Not Applicable
Web Server SP1,SP2 SP1,SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2 Not Applicable
Foundation Server Not Applicable SP1, SP2 Not Applicable
Small Business Server (SBS) (Standard Edition) Not Applicable SP1, SP2 Not Applicable
Small Business Server (SBS) (Premium Edition) Not Applicable SP1, SP2 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1,SP2
Cluster Server SP1, SP2 SP1,SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Foundation Server Not Applicable SP1 Not Applicable
Storage Server (WSS) Not Applicable SP1 Not Applicable
Small Business Server (SBS) 2011 Standard Edition Not Applicable SP1 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1
Cluster Server Not Applicable SP1 SP1
NEC CLUSTERPRO (Express Cluster) X2.1 x
X3.0 x
SAN Option
Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 SP1, SP2
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Web Server SP1, SP2 x Not Applicable
Storage Server (WSS) SP1, SP2 x Not Applicable
Datacenter SP1, SP2 SP1, SP2 x
Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
Windows 2003 R2 Standard SP2 SP2 Not Applicable
Enterprise SP2 SP2 Not Applicable
Small Business Server (SBS) SP2 Not Applicable Not Applicable
Storage Server (WSS) SP2 SP2 Not Applicable
Datacenter SP2 SP2 x
Cluster Server SP2 SP2 Not Applicable
Windows 2008 Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Datacenter SP1, SP2 SP1, SP2 Not Applicable
Web Server SP1, SP2 SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2 Not Applicable
Foundation Server Not Applicable SP1, SP2 Not Applicable
Small Business Server (SBS) (Standard Edition) Not Applicable Not Applicable
Small Business Server (SBS) (Premium Edition) Not Applicable Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1, SP2
Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Storage Server (WSS) Not Applicable SP1 Not Applicable
Foundation Server Not Applicable SP1 Not Applicable
Small Business Server (SBS) 2011 Standard Edition Not Applicable SP1 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1
Cluster Server Not Applicable SP1 SP1
NEC CLUSTERPRO (Express Cluster) X2.1 x
X3.0 x
NDMP NAS Option
Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 x
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Web Server SP1, SP2 x x
Storage Server (WSS) SP1, SP2 x Not Applicable
Datacenter SP1, SP2 SP1, SP2 x
Cluster Server x x x
Windows 2003 R2 Standard SP2 SP2 Not Applicable
Enterprise SP2 SP2 x
Small Business Server (SBS) SP2 Not Applicable Not Applicable
Storage Server (WSS) SP2 SP2 Not Applicable
Datacenter SP2 SP2 x
Cluster Server x x x
Windows 2008 Enterprise SP1, SP2 SP1, SP2 x
Standard SP1, SP2 SP1, SP2 x
Datacenter SP1, SP2 SP1, SP2 x
Storage Server (WSS) SP1, SP2 SP1, SP2 Not Applicable
Foundation Server Not Applicable SP1, SP2 Not Applicable
Small Business Server (SBS) (Standard Edition) Not Applicable SP1, SP2 Not Applicable
Small Business Server (SBS) (Premium Edition) Not Applicable SP1, SP2 Not Applicable
Web Server SP1, SP2 SP1, SP2 x
Itanium Based systems Not Applicable Not Applicable x
Windows 2008 R2 Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Storage Server (WSS) Not Applicable SP1 Not Applicable
Small Business Server (SBS) 2011 Standard Edition Not Applicable SP1 Not Applicable
Foundation Server Not Applicable SP1 Not Applicable
Itanium Based systems Not Applicable Not Applicable x
DR Method OS Release Edition Supported Architecture/Service Pack level
x86 x64 IA64
Disaster Recovery Option
Bootable Tape DR Windows 2003 Standard SP1, SP2 x Not Applicable
Enterprise SP1, SP2 x x
Web Server SP1, SP2 x x
Datacenter SP1, SP2 x x
Cluster Server SP1, SP2 x x
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Windows 2003 R2 Standard SP2 x Not Applicable
Enterprise SP2 x x
Datacenter SP2 x x
Cluster Server SP2 x x
Small Business Server (SBS) SP2 Not Applicable Not Applicable
Bootable CD DR Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 SP1, SP2
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Web Server SP1, SP2 x x
Storage Server (WSS) SP1, SP2 x Not Applicable
Datacenter SP1, SP2 SP1, SP2 x
Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
Windows 2003 R2 Standard SP2 SP2 Not Applicable
Enterprise SP2 SP2 Not Applicable
Storage Server (WSS) SP2 SP2 Not Applicable
Datacenter SP2 SP2 x
Cluster Server SP2 SP2 x
Small Business Server (SBS) SP2 Not Applicable Not Applicable
Windows 2008
(Supports iSCSI boot environments)
(Supports both BIOS and uEFI native booted system on x64)
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Datacenter SP1, SP2 SP1, SP2 Not Applicable
Server Core (Remote only) SP1, SP2 SP1, SP2 Not Applicable
Web Server SP1, SP2 SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2 Not Applicable
Foundation Server Not Applicable SP1, SP2 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1, SP2
Small Business Server (SBS) Not Applicable Not Applicable
Windows 2008 R2
(Supports iSCSI boot environments)
(Supports both BIOS and uEFI native booted system on x64)
Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Foundation Server Not Applicable SP1 Not Applicable
Storage Server (WSS) Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1
Server Core(Remote only) Not Applicable SP1 Not Applicable
Small Business Server 2011 (SBS) Standard Not Applicable SP1 Not Applicable
Small Business Server 2011 (SBS) Essentials Not Applicable SP1 Not Applicable
Windows XP(Remote only) Professional SP2, SP3 SP1a, SP2 Not Applicable
Citrix XenApp 5.0, Feature Pack 1, Feature Pack 2 2 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
Citrix XenApp 6.0 2 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Standard and Enterprise Not Applicable SP1 Not Applicable
NEC CLUSTERPRO (Express Cluster) X2.1 x
X3.0 x
Windows 7 (Remote Only) Windows 7 Enterprise SP1 SP1 Not Applicable
Windows 7 Professional SP1 SP1 Not Applicable
Windows 7 Ultimate SP1 SP1 Not Applicable
Windows 7 Starter SP1 Not Applicable Not Applicable
Floppy-Less DR Windows 2003 R2 Enterprise SP2 SP2 Not Applicable
Standard SP2 SP2 Not Applicable
Windows XP (Remote only) Professional SP2, SP3 x Not Applicable
Windows 2008 (Supported through USB)
(Supports iSCSI boot environments)
(Supports both BIOS and uEFI native booted system on x64)
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Data Center SP1, SP2 SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2 Not Applicable
Foundation Server Not Applicable SP1, SP2 Not Applicable
Web Server SP1, SP2 SP1, SP2 Not Applicable
Server Core(Remote only) SP1, SP2 SP1, SP2 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1, SP2
Windows 2008 R2 (Supported through USB)
(Supports iSCSI boot environments)
(Supports both BIOS and uEFI native booted system on x64)
Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Foundation Server Not Applicable SP1 Not Applicable
Storage Server (WSS) Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Server Core(Remote only) Not Applicable SP1 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1
Windows 7(Remote Only) Windows 7 Enterprise SP1 SP1 Not Applicable
Windows 7 Professional SP1 SP1 Not Applicable
Windows 7 Ultimate SP1 SP1 Not Applicable
Windows 7 Starter SP1 Not Applicable Not Applicable
Physical to Virtual DR Windows XP(Remote only) Professional SP2, SP3 x Not Applicable
Windows 2003 R2 Enterprise SP2 SP2 Not Applicable
Standard SP2 SP2 Not Applicable
Storage Server (WSS) SP2 SP2 Not Applicable
Windows 2008
(Supports iSCSI boot environments)
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Datacenter SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2
(Supports iSCSI boot environments)
Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Windows 7(Remote Only) Windows 7 Enterprise SP1 SP1 Not Applicable
Windows 7 Professional SP1 SP1 Not Applicable
Windows 7 Ultimate SP1 SP1 Not Applicable
Windows 7 Starter SP1 Not Applicable Not Applicable
WinPE DR Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 SP1, SP2
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Web Server SP1, SP2 x x
Storage Server (WSS) SP1, SP2 x Not Applicable
Datacenter SP1, SP2 SP1, SP2 x
Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
Windows 2003 R2 Standard SP2 SP2 Not Applicable
Enterprise SP2 SP2 Not Applicable
Storage Server (WSS) SP2 SP2 Not Applicable
Datacenter SP2 SP2 x
Cluster Server SP2 SP2 x
Small Business Server (SBS) SP2 Not Applicable Not Applicable
Windows 2008
(Supports iSCSI boot environments)
(Supports both BIOS and uEFI native booted system on x64)
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Datacenter SP1, SP2 SP1, SP2 Not Applicable
Server Core (Remote only) SP1, SP2 SP1, SP2 Not Applicable
Web Server(Logical support) SP1, SP2 SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2 Not Applicable
Foundation Server Not Applicable SP1, SP2 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1, SP2
Small Business Server (SBS) Not Applicable Not Applicable
Cluster Server SP1, SP2 SP1,SP2 SP1, SP2
Windows 2008 R2
(Supports iSCSI boot environments)
(Supports both BIOS and uEFI native booted system on x64)
Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Foundation Server Not Applicable SP1 Not Applicable
Storage Server (WSS) Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1
Server Core(Remote only) Not Applicable SP1 Not Applicable
Small Business Server 2011 (SBS) Standard Not Applicable SP1 Not Applicable
Small Business Server 2011 (SBS) Essentials Not Applicable SP1 Not Applicable
Cluster Server Not Applicable SP1 SP1
Citrix XenApp 5.0, Feature Pack 1, Feature Pack 2 2 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
Citrix XenApp 6.0 2 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Standard and Enterprise Not Applicable SP1 Not Applicable
NEC CLUSTERPRO (Express Cluster) X2.1 x
X3.0 x
Windows 7(Remote Only) Windows 7 Enterprise SP1 SP1 Not Applicable
Windows 7 Professional SP1 SP1 Not Applicable
Windows 7 Ultimate SP1 SP1 Not Applicable
Windows 7 Starter SP1 Not Applicable Not Applicable
OS Release Edition Architecture/Service Pack level
x86 x64 IA64
Global Dashboard ***
Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 x
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Web Server SP1, SP2 Not Applicable Not Applicable
Storage Server (WSS) SP1, SP2 x Not Applicable
Datacenter SP1, SP2 SP1, SP2 x
Cluster Server SP1, SP2 SP1, SP2 x
Windows 2003 R2 Standard SP2 SP2 Not Applicable
Enterprise SP2 SP2 x
Small Business Server (SBS) SP2 Not Applicable Not Applicable
Storage Server (WSS) SP2 SP2 Not Applicable
Datacenter SP2 SP2 x
Cluster Server SP2 SP2 x
Windows 2008
(Supports both BIOS and uEFI native booted system on x64)
Standard SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Datacenter SP1, SP2 SP1, SP2 Not Applicable
Server Core (Supports only Member Server - On Member server, only Global Dashboard console can be installed, since in Server Core OS - there is no Manager Console, so Global Dashboard cannot be installed) Not Applicable Not Applicable Not Applicable
Web Server SP1, SP2 SP1, SP2 Not Applicable
Foundation Server Not Applicable SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2 Not Applicable
Itanium Based systems Not Applicable Not Applicable x
Small Business Server (SBS) (Standard Edition) Not Applicable Not Applicable
Small Business Server (SBS) (Premium Edition) Not Applicable Not Applicable
Cluster Server SP1, SP2 SP1,SP2  
Windows 2008 R2
(Supports both BIOS and uEFI native booted system on x64)
Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Foundation Server Not Applicable SP1 Not Applicable
Storage Server (WSS) Not Applicable SP1 Not Applicable
Small Business Server (SBS) 2011 Standard Edition Not Applicable SP1 Not Applicable
Server Core (Supports only Member Server, Client Agent and Open File Agent) Not Applicable Not Applicable Not Applicable
Itanium Based systems Not Applicable Not Applicable x
Cluster Server Not Applicable SP1 x
Windows Vista (Global Dashboard Console only) Ultimate SP1, SP2 SP1, SP2 Not Applicable
Home Premium SP1, SP2 SP1, SP2 Not Applicable
Home Basic SP1, SP2 SP1, SP2 Not Applicable
Business SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Windows XP(Global Dashboard Console only) Professional SP2, SP3 SP1a, SP2 Not Applicable
Windows 7 (Global Dashboard Console only) Ultimate SP1 SP1 Not Applicable
Enterprise SP1 SP1 Not Applicable
Professional SP1 SP1 Not Applicable
Starter SP1 Not Applicable Not Applicable

NOTE
** Requires ARCserve Backup r16.0 SP1

  • In this matrix, x64 indicates Advanced Micro Devices AMD64 and Intel64 processors. IA-64 indicates Intel Architecture-64 Itanium and Itanium 2 processors.
  • This matrix is valid for the localized product(s) available for this release, unless otherwise specified, or unless restrictions/limitations are explicitly specified.
  • Applications that CA ARCserve Backup supports (via an application agent) on a particular OS running on a physical machine are also supported on the same OS running as a guest on a VMware server/Desktop Virtualization Product environment, Hyper-V, Citrix XenServer, Xen and KVM.
  • Installing ARCserve Backup r16.0 in a Guest OS on Hyper-V Server/ESX Server is supported for disk based devices.
  • Installing ARCserve Backup r16.0 in a Guest OS on ESX Server is supported for Stand-alone tape devices.
  • All Components supports at base level of Operating System also except Windows 2003.
  • As noted in the Readme, CA ARCserve Backup requires Internet Explorer. Internet Explorer 6.0 SP1, 7.0, 8.0, 9.0, 10.0, 11.0 are supported.

6 SQL 2012 Support for ARCserve Backup Database:
Requires RO46943

Note for Enterprise Module:

  • Windows 2008 Support are not applicable for IBM 3494
  • Supports on Guest Operating Systems running on VMware/Hyper-V

Image Option:

  • Image option is not supported on Itanium platforms (Windows 2003/2008/2008 R2)

Note for TLO:

  • Tape RAID is part of TLO but it is not supported on IA64 environment.

Note for Disaster Recovery Option:

  • iSCSI recognizes system LUNs during booting and non-system LUNs after booting. CA ARCserve Backup Disaster Recovery recovers system LUN only when the iSCSI boot environment is built by multiple LUNs. After performing disaster recovery, you must restore other data volumes using a restore job.
  • When the NIC driver for the iSCSI disk is included in the machine specific disk, then that driver may not be recognized by the DR wizard. CA ARCserve Backup disaster recovery recognizes the driver included in the operating system media if you do not include it in the machine specific disk.
  • Supports on Guest Operating Systems running on VMware/Hyper-V

Note for VMware ESX Server, VMware Server and VMware Workstation, Xen Server, Windows ServerHyper-V:

  • VMware ESX Server, VMware Server, Xen and Workstation support with respect to Guest Operating system editions and Service Packs remains the same as VMware/Hyper-V/Citrix supported OS Editions and Service Packs. However, CA ARCserve supported Physical OS edition always supersedes VMware/Hyper-V/Citrix supported guest operating system.
  • All versions/editions of operating systems supported by VMware for VCBHyper-V are supported by CA ARCserve Agent for Virtual Machines. Note for ARCserve Database: CA ARCserve Backup r16 Base supports Microsoft SQL Server 2008 Express Edition as ARCserve Database on Windows Storage Server 2008 as described in [Supported ARCserve database].

Note for CMO:

  • Central Management Option (CMO) compatibility is same as Base supported editions/service packs.

NOTE for XenApp Support:

Supported Editions - Advanced, Enterprise, and Platinum Edition
XenApp on both physical machines and virtual machines are supported

  • 2 Please go through the Technical document TEC497709.

Note for Backward Compatibility support:

  • CA ARCserve Backup r16 Base will support backup/restore of old Windows agents version from 12.0 and later and old Unix/Linux agents 11.5.x, 12.5.x and 15.x.

Note for upgrade support:

  • CA ARCserve Backup r16 support upgrade from 12.0 and later

Notes for Tape Backward support:

  • CA ARCserve Backup r16 can support restore tape sessions from ARCserve v9, BEB 10.5, r11.1sp2, r11.5.x, r12.x, r12.5.x and r15.x.

***Note for Global Dashboard:

After Global Dashboard is installed, it can be configured in three ways:

  1. Central Primary Server
  2. Branch Primary Server
  3. Console
  • CA ARCserve Backup Global Dashboard Central Primary Server and Branch Primary Server can be configured on any of the Windows operating system versions supported by CA ARCserve Backup Dashboard.
  • CA ARCserve Backup Global Dashboard Console can be installed on any of the Windows operating system versions supported by CA ARCserve Backup Manager except Itanium-based systems.
  • Supports on Guest Operating Systems running on VMware/Hyper-V

Legends used and their description:

Supported at the base level of the operating system or application. For Linux platforms, also supported with subsequent updates in the same release level of the Linux distribution.
x Not Supported.

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