CA ARCserve Backup r16.0 for Windows Compatibility Matrix FSA - CA Technologies
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CA ARCserve Backup r16.0 for Windows
Compatibility Matrix

Last Update: August 14, 2013

File System Agents

OS Release Edition Supported Architecture/Service Pack Level
x86 x64 IA64
Agent for Open Files on Windows
Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 SP1, SP2
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Web Server SP1, SP2 x x
Storage Server (WSS) SP1, SP2 x x
Datacenter SP1, SP2 SP1, SP2 SP1, SP2
Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
Unified Data Storage Server x
Windows 2003 R2 Standard SP2 SP2 Not Applicable
Enterprise SP2 SP2 Not Applicable
Small Business Server (SBS) SP2 Not Applicable Not Applicable
Storage Server (WSS) SP2 SP2 x
Datacenter SP2 SP2 x
Cluster Server SP2 SP2 x
Windows Vista Ultimate SP1, SP2 SP1, SP2 Not Applicable
Home Basic SP1, SP2 SP1, SP2 Not Applicable
Home Premium SP1, SP2 SP1, SP2 Not Applicable
Business SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Windows 7 Ultimate SP1 SP1 Not Applicable
Enterprise SP1 SP1 Not Applicable
Professional SP1 SP1 Not Applicable
Starter SP1 Not Applicable Not Applicable
Windows 2008
(Supports both BIOS and uEFI native booted system on x64)
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Datacenter SP1, SP2 SP1, SP2 Not Applicable
Web Server SP1, SP2 SP1, SP2 Not Applicable
Foundation Server Not Applicable SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2 Not Applicable
Server Core SP1, SP2 SP1, SP2 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1, SP2
Small Business Server (SBS) (Standard Edition) Not Applicable Not Applicable
Small Business Server (SBS) (Premium Edition) Not Applicable Not Applicable
Cluster Server SP1, SP2 SP1,SP2 SP1, SP2
Windows 2008 R2
(Supports both BIOS and uEFI native booted system on x64)
Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Storage Server (WSS) Not Applicable SP1 Not Applicable
Foundation Server Not Applicable SP1 Not Applicable
Server Core Not Applicable SP1 Not Applicable
Small Business Server (SBS) 2011 Standard Edition Not Applicable SP1 Not Applicable
Small Business Server (SBS) 2011 Essentials Edition Not Applicable SP1 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1
Cluster Server Not Applicable SP1 SP1
Windows XP Professional SP2, SP3 SP1a, SP2 Not Available
Citrix XenApp 5.0, Feature Pack 1, Feature Pack 2 2 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
Citrix XenApp 6.0 2 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Standard and Enterprise Not Applicable SP1 Not Applicable
Virtual Server 2005 R2 R2 x
Virtual PC 2007 x
Windows Server 2008 Hyper-V   Not Applicable SP1, SP2 Not Applicable
Windows Server 2008 Hyper-V R2   Not Applicable SP1 Not Applicable
Microsoft Hyper-V Server 2008   Not Applicable SP1, SP2 Not Applicable
Microsoft Hyper-V Server 2008 R2   Not Applicable SP1 Not Applicable
VMware ESX 3.5, Update1, Update2, Update 3, Update 4, Update 5
VMware ESXi 3.5, Update1, Update2, Update 3, Update 4, Update 5
VMware ESX 4.0, Update 1, Update 2, Update 3, Update 4, ESX 4.1, Update 1, Update 2, Update 3
VMware ESXi 4.0, Update 1, Update 2, Update 3, Update 4, ESXi 4.1, Update 1, Update 2, Update 3
ESXi 5.0, Update 1, Update 2
ESXi 5.1, Update 1
Guest OS only x
VMware Server 1.0.1, 1.0.2, 1.0.3, 1.0.4, 1.0.5, 1.0.6, 1.0.7, 1.0.8, 1.0.9, 1.0.10, 2.0, 2.0.1, 2.0.2 Guest OS only x
VMware Workstation 4.0, 4.5 and 5.0, 5.5, 6.0, 6.5, 7.0, 7.1 Guest OS only x
Xen Hypervisor (All versions)
(On CentOS 5.4)
(Guest OS only)
Windows 2003 SP1, SP2 SP1, SP2 Not Applicable
Windows 2003 R2 SP2 SP2 Not Applicable
Windows 2008 SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Not Applicable SP1 Not Applicable
KVM on Redhat (All Versions) (Guest OS Only) Windows 2003 SP1, SP2 SP1, SP2 Not Applicable
Windows 2003 R2 SP2 SP2 Not Applicable
Windows 2008 SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Not Applicable SP1 Not Applicable
Citrix Xen Server 5.0, 5.5, 5.6, 6.0, 6.1 Guest OS only Not Applicable
NEC CLUSTERPRO (Express Cluster) X2.1 x
X3.0 x
Agent for Windows
Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 SP1, SP2
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Web Server SP1, SP2 x x
Storage Server (WSS) SP1, SP2 x x
Datacenter SP1, SP2 SP1, SP2 SP1, SP2
Cluster Server SP1, SP2 SP1, SP2 SP1, SP2
Unified Data Storage Server x
Windows 2003 R2 Standard SP2 SP2 Not Applicable
Enterprise SP2 SP2 x
Small Business Server (SBS) SP2 Not Applicable Not Applicable
Storage Server (WSS) SP2 SP2 x
Datacenter SP2 SP2 x
Cluster Server SP2 SP2 x
Windows Vista Ultimate SP1, SP2 SP1, SP2 Not Applicable
Home Basic SP1, SP2 SP1, SP2 Not Applicable
Home Premium SP1, SP2 SP1, SP2 Not Applicable
Business SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Windows 7 Ultimate SP1 SP1 Not Applicable
Enterprise SP1 SP1 Not Applicable
Professional SP1 SP1 Not Applicable
Starter SP1 Not Applicable Not Applicable
Windows 2008
(Supports both BIOS and uEFI native booted system on x64)
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Web Server SP1, SP2 SP1, SP2 Not Applicable
Datacenter SP1, SP2 SP1, SP2 Not Applicable
Foundation Server Not Applicable SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2 Not Applicable
Server Core SP1, SP2 SP1, SP2 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1, SP2
Small Business Server (SBS) Standard Not Applicable Not Applicable
Small Business Server (SBS) Premium Not Applicable Not Applicable
Cluster Server SP1, SP2 SP1,SP2 SP1, SP2
Windows 2008 R2
(Supports both BIOS and uEFI native booted system on x64)
Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Storage Server (WSS) Not Applicable SP1 Not Applicable
Foundation Server Not Applicable SP1 Not Applicable
Small Business Server (SBS) 2011 Standard Edition Not Applicable SP1 Not Applicable
Small Business Server (SBS) 2011 Essentials Edition Not Applicable SP1 Not Applicable
Server Core Not Applicable SP1 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1
Cluster Server Not Applicable SP1 SP1
Windows XP Professional SP2, SP3 SP1a, SP2 Not Available
Citrix XenApp 5.0, Feature Pack 1, Feature Pack 2 2 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
Citrix XenApp 6.0 2 Windows 2003 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2003 R2 Standard and Enterprise SP2 SP2 Not Applicable
Windows 2008 Standard and Enterprise SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Standard and Enterprise Not Applicable SP1 Not Applicable
Virtual PC 2004 x Not Applicable
Virtual Server 2005 R2 R2 Not Applicable
Virtual PC 2007 x Not Applicable
Windows Server 2008 Hyper-V   Not Applicable SP1, SP2 Not Applicable
Windows Server 2008 Hyper-V R2   Not Applicable SP1 Not Applicable
Microsoft Hyper-V Server 2008   Not Applicable SP1, SP2 Not Applicable
Microsoft Hyper-V Server 2008 R2   Not Applicable SP1 Not Applicable
VMware ESX 3.5, Update1, Update2, Update 3, Update 4, Update 5
VMware ESXi 3.5, Update1, Update2, Update 3, Update 4, Update 5
VMware ESX 4.0, Update 1, Update 2, Update 3, Update 4, ESX 4.1, Update 1, Update 2, Update 3
VMware ESXi 4.0, Update 1, Update 2, Update 3, Update 4, ESXi 4.1, Update 1, Update 2, Update 3
ESXi 5.0, Update 1, Update 2
ESXi 5.1, Update 1
Guest OS only Not Applicable
VMware Server 1.0.1, 1.0.2, 1.0.3, 1.0.4, 1.0.5, 1.0.6, 1.0.7, 1.0.8, 1.0.9, 1.0.10, 2.0, 2.0.1, 2.0.2 Guest OS only Not Applicable
VMware Workstation (4.0, 4.5 and 5.0,5.5, 6.0, 6.5, 7.0, 7.1)   Not Applicable
Xen Hypervisor (All versions)
(On CentOS 5.4)
(Guest OS only)
Windows 2003 SP1, SP2 SP1, SP2 Not Applicable
Windows 2003 R2 SP2 SP2 Not Applicable
Windows 2008 SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Not Applicable SP1 Not Applicable
Citrix Xen Server 5.0, 5.5, 5.6, 6.0, 6.1 Guest OS only Not Applicable
KVM on Redhat (All Versions) (Guest OS Only) Windows 2003 SP1, SP2 SP1, SP2 Not Applicable
Windows 2003 R2 SP2 SP2 Not Applicable
Windows 2008 SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Not Applicable SP1 Not Applicable
NEC CLUSTERPRO (Express Cluster) X2.1 x
X3.0 x
Agent for Linux
Red Hat 4.x AS/WS/ES
Red Hat 5.x Advanced Platform/WS/ES
Red Hat Enterprise Linux 6.x ES Not Applicable
SUSE Linux 9.x,10.x,11.x Enterprise Server
Novell OES2 for Linux (Supports File System Agent Only)   Not Applicable
Novell OES 11 on SUSE 11 SP1** (Supports File System Agent Only; Supports NSS Volumes)   x x
Novell OES 11 SP1 on SUSE 11 SP2** (Supports File System Agent Only; Supports NSS Volumes)   x   x
Ubuntu 10.46   Not Applicable
CentOS 5.x, 6.x**   Not Applicable
Turbolinux 11.x   x
Miracle Linux 4.0   x
Red Flag Data Center Server 5.0  
Asianux 3.x   x
Oracle Enterprise Linux 5.x**, 6.x** Enterprise Server x
Debian 4.0, 5.x   x x
Debian 6.0**   x
Windows Server 2008 Hyper-V   Not Applicable SP1, SP2 Not Applicable
Windows Server 2008 Hyper-V R2   Not Applicable SP1 Not Applicable
Microsoft Hyper-V Server 2008   Not Applicable SP1, SP2 Not Applicable
Microsoft Hyper-V Server 2008 R2   Not Applicable SP1 Not Applicable
VMware ESX 3.5, Update1, Update2, Update 3, Update 4, Update 5
VMware ESXi 3.5, Update1, Update2, Update 3, Update 4, Update 5
VMware ESX 4.0, Update 1, Update 2, Update 3, Update 4, ESX 4.1, Update 1, Update 2, Update 3
VMware ESXi 4.0, Update 1, Update 2, Update 3, Update 4, ESXi 4.1, Update 1, Update 2, Update 3
ESXi 5.0, Update 1, Update 2
ESXi 5.1, Update 1
Guest Environment support is applicable to all versions.
(Host Support is only for 3.x and all its updates)
Not Applicable
VMware Server 1.0.1, 1.0.2, 1.0.3, 1.0.4, 1.0.5, 1.0.6, 1.0.7, 1.0.8, 1.0.9, 1.0.10, 2.0, 2.0.1, 2.0.2 Guest OS only Not Applicable
VMware Workstation 4, 4.5, 5.0, 5.5, 6.0, 6.5, 7.0, 7.1 Guest OS only Not Applicable
Xen Hypervisor (All versions)
(On CentOS 5.4)
(Guest OS only)
RHEL 5.x x
RHEL 6.x x
KVM on Redhat (All Versions) (Guest OS Only) RHEL 5.x x
RHEL 6.x x
OS Release Edition Supported Architecture/Service Pack level
SPARC Power CPU PA RISC
Agent for Unix
Solaris SPARC 8, 9, 10, 11**, 5 SPARC and non-global zone on Solaris SPARC 10, 11**, 5   Not Applicable Not Applicable
IBM AIX(Physical machine and LPAR) v5.2, v5.3, v6.1, v7.1**   Not Applicable Not Applicable
HP-UX PA RISC 11.23 and 11.31   Not Applicable Not Applicable
OS Release Edition Alpha Instruction Set (ISA)
Tru64 v5.1b  
OS Release Edition Supported Architecture/Service Pack level
x86 x64 IA64
Solaris 10 and non-global zone   x
HP-UX 11.23 and 11.31 Itanium (IA64)   x x
FreeBSD 7.2,8.x   x
OS Release Edition Supported Architecture/Service Pack level
32 Bit 64 Bit
Agent for MainFrame Linux
Red Hat 3.x, 4.x, 5.x Enterprise Server
SUSE 9.x, 10.x,11.x Enterprise Server
OS Release Edition Supported Architecture/Service Pack level
PowerPC x86-32bit x86-64bit
Agent for MAC
MAC OS X 10.5.1, 10.5.2, 10.5.3, 10.5.4, 10.5.5, 10.5.6, 10.5.7, 10.5.8 x
10.6 Not Applicable Not Applicable
OS Release Edition Supported Architecture/Service Pack level
x86 x64 IA64
Data Mover for Linux
Red Hat Linux 4.x, 5.x Enterprise Server
Red Hat Linux 6.x Enterprise Server Not Applicable
SUSE Enterprise Linux 9.x, 10.x Enterprise Server
SUSE Enterprise Linux 11, 11 SP1 Enterprise Server
CentOS 5.x **, 6.x**   Not Applicable
Novell OES2 for Linux (Supports File System Agent Only) Enterprise Server Not Applicable
Novell OES 11 on SUSE 11 SP1** (Supports File System Agent Only; Supports NSS Volumes) Enterprise Server x x
Oracle Enterprise Linux 5.x**, 6.x**
(Supports default Kernel Only)
Enterprise Server x
Data Mover for UNIX
Solaris SPARC 9, 10, 11**, 5 and non-global zone on Solaris SPARC 10, 11**, 5  
IBM AIX v5.2(Physical machine and LPAR), fix package 5200-08 or higher  
IBM AIX v5.3(Physical machine and LPAR), fix package 5300-07 or higher  
IBM AIX v6.1(Physical machine and LPAR), base level 6100-GOLD  
IBM AIX v7.1(Physical machine and LPAR), base level 7100-00**  
HP-UX PA RISC 11.23 and 11.31  
HP-UX IA 11.23 and 11.31  
Enterprise Option for OpenVMS(Works with ARCserve Backup for Windows Backup Server Only)
Alpha OpenVMS 6.2, 7.1, 7.2, 7.3, 8.2, 8.3
VAX OpenVMS 6.2, 7.1, 7.2, 7.3
AXP 6.2, 7.1, 7.2, 7.3, 8.21
Enterprise Option for AS400(Works with ARCserve Backup for Windows, Linux & UNIX Backup Server Only)
AS400 V5 R1 (5.1),
V5 R2 (5.2),
V5 R3 (5.3),
V5 R4 (5.4)
V6 R1 (6.1.0)
OS Release Edition Supported Architecture/Service Pack level
x86 x64 IA64
Agent for Virtual Machines (Below matrix describes Host OS which is supported by Agent for Virtual Machines)
Windows Server 2008 Hyper-V Standard Not Applicable SP1, SP2 Not Applicable
Enterprise Not Applicable SP1, SP2 Not Applicable
Data Center Server Not Applicable SP1, SP2 Not Applicable
Windows Server 2008 R2 Hyper-V Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Data Center Server Not Applicable SP1 Not Applicable
Microsoft Hyper-V Server 2008   Not Applicable SP1, SP2 Not Applicable
Microsoft Hyper-V Server 2008 R2   Not Applicable SP1 Not Applicable
OS Release Version VCB Frame Work VDDK Virtual Center
ESX Server (CA support all OS supported by VMware for Proxy server) ESX 3.5, Update 1, Update 2, Update 3, Update 4, Update 5 1.1, 1.1 Update 1 1.5, 1.5 Update 1, 1.5 Update 2 1.1, 1.1.1, 1.2, 1.2.1, 5.0** 2.5 Update 1, Update 2, Update 3, Update 4, Update 5, Update 6, 4.0, 4.0 Update 1, Update 2, Update 3
ESXi 3.5, Update 1, Update 2, Update 3, Update 4, Update 5
ESX 4.0, Update 1, Update 2, Update 3, Update 4 (Supports all editions) 1.5 Update 1, 1.5 Update 2 1.1, 1.1.1, 1.2, 1.2.1, 5.0**, 5.1 Update 1** 4.0, 4.0 Update 1, Update 2, Update 3, Update 4, 5.0**, Update 1, 5.1 Update 1**, 8
ESXi 4.0, Update 1 Update 2, Update 3, Update 4 (Supports all editions) 1.5 Update 1, 1.5 Update 2 4.0, 4.0 Update 1, Update 2, Update 3, Update 4, 5.0**, Update 1, 5.1 Update 1**, 8
ESX 4.1, Update 1, Update 2, Update 3
(Supports all editions)
1.5 Update 2 1.2, 1.2.1, 5.0**, 5.0 Update 1**, 5.1**, 5.1 Update 1** 4.1, Update 1, Update 2,, Update 3, 5.0**, Update 1, 5.1, 5.1 Update 1**, 8
ESXi 4.1, Update 1, Update 2, Update 3
(Supports all editions)
1.5 Update 2 4.1, Update 1, Update 2,, Update 3, 5.0**, Update 1, 5.1, 5.1 Update 1**, 8
ESXi 5.0 4,Update 1, Update 2 (Supports all editions) Not Applicable 5.0,
Update 1**, Update 2**
5.1, 5.1 Update 1**
5.0, Update 1 , Update 2 (Supports vCenter Linux Appliance also), 5.1, 5.1 Update 1**, 8
ESXi 5.1**, 8, Update 1**, 8 (Supports all editions) Not Applicable 5.0 Update 1, 5.1, Update 1 5.1, Update 1**, 8

DB Agents

Application version OS Release Edition Supported Architecture/Service Pack level
x86 x64 IA64
Agent for Lotus/Domino
7.0 (without db2 enabled) Windows 2003 Standard SP1, SP2 Not Applicable Not Applicable
Enterprise SP1, SP2 Not Applicable Not Applicable
Windows 2003 R2 Standard SP2 Not Applicable Not Applicable
Enterprise SP2 Not Applicable Not Applicable
7.0.2, 7.0.3, 8.0, 8.0.1, 8.0.2, 8.5, 8.5.1, 8.5.2(without db2 enabled) 8.5, 8.5.1, 8.5.2 (with DAOS enabled) Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
WOW (Above 8.0)
Enterprise SP1, SP2 SP1, SP2 Not Applicable
WOW (Above 8.0)
Windows 2003 R2 Standard SP2 SP2 Not Applicable
Enterprise SP2 SP2 Not Applicable
8.5, 8.5.1, 8.5.2 (without db2 enabled) (with DAOS enabled) Windows 2008 Standard SP1, SP2 SP1, SP2, WOW Not Applicable
Enterprise SP1, SP2 SP1, SP2, WOW Not Applicable
8.5.2 (without db2 enabled) (with DAOS enabled) Windows 2008 R2 Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
8.5.3** (without db2 enabled) (with DAOS enabled) Windows 2003 Standard SP2 SP2 Not Applicable
Enterprise SP2 SP2 Not Applicable
Windows 2003 R2 Standard SP2 SP2 Not Applicable
Enterprise SP2 SP2 Not Applicable
Windows 2008 Standard SP1, SP2 SP1, SP2 Not Applicable
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Agent for Microsoft Exchange
Exchange 2003 SP1, SP2 Windows 2003 Enterprise SP1, SP2 Not Applicable Not Applicable
Standard SP1, SP2 Not Applicable Not Applicable
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Windows 2003 R2 Enterprise SP2 Not Applicable Not Applicable
Standard SP2 Not Applicable Not Applicable
Small Business Server (SBS) SP2 Not Applicable Not Applicable
Exchange 2007, SP1 Windows 2003 Enterprise Not Applicable SP1, SP2 Not Applicable
Standard Not Applicable SP1, SP2 Not Applicable
Data Center Not Applicable SP1, SP2 Not Applicable
Windows 2003 R2 Enterprise Not Applicable SP2 Not Applicable
Standard Not Applicable SP2 Not Applicable
Data Center Not Applicable SP2 Not Applicable
Windows 2008 Enterprise Not Applicable SP1, SP2 Not Applicable
Standard Not Applicable SP1, SP2 Not Applicable
Data Center Not Applicable SP1, SP2 Not Applicable
Windows Small Business Server (SBS) 2008 Standard Edition Not Applicable Not Applicable
Premium Edition Not Applicable Not Applicable
Windows Essential Business Server 2008 (Standard Edition) Management Server Not Applicable Not Applicable Not Applicable
Messaging Server Not Applicable Not Applicable
Security Server Not Applicable Not Applicable
Windows Essential Business Server 2008 (Premium Edition) Management Server Not Applicable Not Applicable Not Applicable
Messaging Server Not Applicable Not Applicable
Security Server Not Applicable Not Applicable
Database Server Not Applicable Not Applicable Not Applicable
Exchange 2007 SP2 Windows 2003 Enterprise Not Applicable SP2 Not Applicable
Standard Not Applicable SP2 Not Applicable
Data Center Not Applicable SP2 Not Applicable
Windows 2003 R2 Enterprise Not Applicable SP2 Not Applicable
Standard Not Applicable SP2 Not Applicable
Data Center Not Applicable SP2 Not Applicable
Windows 2008 Enterprise Not Applicable SP2 Not Applicable
Standard Not Applicable SP2 Not Applicable
Data Center Not Applicable SP2 Not Applicable
Windows Small Business Server (SBS) 2008 Standard Edition Not Applicable SP1, SP2 Not Applicable
Premium Edition Not Applicable SP1, SP2 Not Applicable
Exchange 2007 SP3 Windows 2003 Enterprise Not Applicable SP2 Not Applicable
Standard Not Applicable SP2 Not Applicable
Data Center Not Applicable SP2 Not Applicable
Windows 2003 R2 Enterprise Not Applicable SP2 Not Applicable
Standard Not Applicable SP2 Not Applicable
Data Center Not Applicable SP2 Not Applicable
Windows 2008 Enterprise Not Applicable SP2 Not Applicable
Standard Not Applicable SP2 Not Applicable
Data Center Not Applicable SP2 Not Applicable
Windows Small Business Server (SBS) 2008 Standard Edition Not Applicable SP1, SP2 Not Applicable
Premium Edition Not Applicable SP1, SP2 Not Applicable
Windows 2008 R2 Enterprise Not Applicable SP1 Not Applicable
Standard Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Windows Small Business Server (SBS) 2011 Standard Edition Not Applicable SP1 Not Applicable
Windows Small Business Server (SBS) 2011 Essentials Edition Not Applicable SP1 Not Applicable
Exchange 2010, SP1 1, SP2 1 **, SP3 1 ** Windows 2008 Standard Not Applicable SP2 Not Applicable
Enterprise Not Applicable SP2 Not Applicable
Windows Small Business Server (SBS) 2008 Standard Edition Not Applicable SP1, SP2 Not Applicable
Premium Edition Not Applicable SP1, SP2 Not Applicable
Windows 2008 R2 Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Windows Small Business Server (SBS) 2011 Standard Edition Not Applicable SP1 Not Applicable
Windows Small Business Server (SBS) 2011 Essentials Edition Not Applicable SP1 Not Applicable
Agent for Microsoft SharePoint
SharePoint Server 2007, SP1, SP2 Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
Datacenter SP1, SP2 SP1, SP2 Not Applicable
Small Business Server (SBS) Not Applicable Not Applicable Not Applicable
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Web Server SP1, SP2 SP1, SP2 Not Applicable
Windows 2003 R2 Standard SP2 SP2 Not Applicable
Datacenter SP2 SP2 Not Applicable
Small Business Server (SBS) Not Applicable Not Applicable Not Applicable
Enterprise SP2 SP2 Not Applicable
Windows 2008 Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Web Server SP1, SP2 SP1, SP2 Not Applicable
Foundation Server Not Applicable SP1, SP2 Not Applicable
Data Center SP1, SP2 SP1, SP2 Not Applicable
Windows Small Business Server (SBS) 2008 Standard Edition Not Applicable Not Applicable
Premium Edition Not Applicable Not Applicable Not Applicable
SharePoint Server 2007 SP2 Windows 2008 R2 Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Data Center Server Not Applicable SP1 Not Applicable
Foundation Server Not Applicable SP1 Not Applicable
Windows Small Business Server (SBS) 2011 Standard Edition Not Applicable SP1 Not Applicable
Windows Small Business Server (SBS) 2011 Essentials Edition Not Applicable SP1 Not Applicable
SharePoint Server 2010, SP1** Windows 2008 Standard Not Applicable SP2 Not Applicable
Enterprise Not Applicable SP2 Not Applicable
Web Server Not Applicable Not Applicable Not Applicable
Data Center Server Not Applicable SP2 Not Applicable
Foundation Server Not Applicable Not Applicable Not Applicable
Windows Small Business Server (SBS) 2008 Standard Edition Not Applicable SP1, SP2 Not Applicable
Premium Edition Not Applicable Not Applicable Not Applicable
Windows 2008 R2 Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Web Server Not Applicable Not Applicable Not Applicable
Data Center Server Not Applicable SP1 Not Applicable
Foundation Server Not Applicable Not Applicable Not Applicable
Windows Small Business Server (SBS) 2011 Standard Edition Not Applicable SP1 Not Applicable
Windows Small Business Server (SBS) 2011 Essentials Edition Not Applicable SP1 Not Applicable
SharePoint Foundation 2010, SP1** Windows 2008 Standard Not Applicable SP2 Not Applicable
Enterprise Not Applicable SP2 Not Applicable
Web Server Not Applicable Not Applicable Not Applicable
Data Center Server Not Applicable SP2 Not Applicable
Foundation Server Not Applicable Not Applicable Not Applicable
Windows 2008 R2 Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Web Server Not Applicable Not Applicable Not Applicable
Data Center Server Not Applicable SP1 Not Applicable
Foundation Server Not Applicable Not Applicable Not Applicable
Windows Small Business Server (SBS) 2011 Standard Edition Not Applicable SP1 Not Applicable
Windows Small Business Server (SBS) 2011 Essentials Editions Not Applicable SP1 Not Applicable
Windows SharePoint Services 3.0, SP1, SP2 Windows 2003 Standard SP1, SP2 SP1, SP2 Not Applicable
Datacenter SP1, SP2 SP1, SP2 Not Applicable
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Enterprise SP1, SP2 SP1, SP2 Not Applicable
Web Server SP1, SP2 SP1, SP2 Not Applicable
Windows 2003 R2 Standard SP2 SP2 Not Applicable
Datacenter SP2 SP2 Not Applicable
Small Business Server (SBS) SP2 Not Applicable Not Applicable
Enterprise SP2 SP2 Not Applicable
Windows 2008 Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Web Server SP1, SP2 SP1, SP2 Not Applicable
Data Center SP1, SP2 SP1, SP2 Not Applicable
Windows SharePoint Services 3.0 SP2 Windows 2008 R2 Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Data Center Server Not Applicable SP1 Not Applicable
Agent for Microsoft SQL Server
SQL 2000 SP4 (including cluster support) Windows 2003 Enterprise SP1, SP2 SP1, SP2 SP1, SP2
Standard SP1, SP2 SP1, SP2 Not Applicable
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Windows 2003 R2 Enterprise SP2 SP2 x
Standard SP2 SP2 x
Small Business Server (SBS) SP2 Not Applicable Not Applicable
SQL 2005, SP1, SP2, SP3, SP4 (including cluster support) (Workgroup, Express, Enterprise,Standard, Developer Edition) (SQL Express is not supported in IA64 Platforrm) Windows 2003 Enterprise SP1, SP2 SP1, SP2 SP1, SP2
Standard SP1, SP2 SP1, SP2 Not Applicable
Datacenter SP1, SP2 SP1, SP2 SP1, SP2
Web Server SP1, SP2 Not Applicable Not Applicable
Small Business Server (SBS) SP1, SP2 Not Applicable Not Applicable
Windows 2003 R2 Enterprise SP2 SP2 x
Standard SP2 SP2 x
Datacenter SP2 SP2 x
Small Business Server (SBS) SP2 Not Applicable Not Applicable
Windows 2008(SQL Server 2005 SP2 or above) Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Web Server SP1, SP2 SP1, SP2 Not Applicable
Datacenter SP1, SP2 SP1, SP2 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1, SP2
SQL 2005 SP3, SP4 (including cluster support) (Workgroup, Express, Enterprise,Standard, Developer Edition) (SQL Express is not supported in IA64 Platform) Windows 2008 R2 Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Datacenter Not Applicable SP1 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1
SQL 2008, SP1, SP2, SP3**, R2, R2 SP1 (including cluster support on win2003 and win2008) (Enterprise, Standard Edition, Workgroup, Web, Compact, Express, Developer Editions) (SQL Express is not supported in IA64 Platforrm) Windows 2003 Enterprise SP2 SP2 SP2
Standard SP2 SP2 Not Applicable
Datacenter SP2 SP2 SP2
Windows 2003 R2 Enterprise SP2 SP2 x
Standard SP2 SP2 x
Datacenter SP2 SP2 x
Windows 2008(SQL Server 2008 R2 requires Windows 2008 SP2) Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Web Server SP1, SP2 SP1, SP2 Not Available
Datacenter SP1, SP2 SP1, SP2 Not Applicable
Foundation Server Not Applicable SP1, SP2 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1, SP2
Windows Small Business Server (SBS) 2008 Standard Edition Not Applicable Not Applicable
Premium Edition Not Applicable Not Applicable
Windows Essential Business Server 2008 (Standard Edition) Management Server Not Applicable Not Applicable Not Applicable
Messaging Server Not Applicable Not Applicable
Security Server Not Applicable Not Applicable Not Applicable
Windows Essential Business Server 2008 (Premium Edition) Management Server Not Applicable Not Applicable Not Applicable
Messaging Server Not Applicable Not Applicable
Security Server Not Applicable Not Applicable Not Applicable
Database Server Not Applicable Not Applicable
SQL 2012, SP1 **, 7
(Enterprise, Enterprise Core, Business Intelligence, Standard, Web, Express Developer Editions)
(Including Cluster Support and AAG)
Windows 2008 Datacenter SP2 SP2 Not Applicable
Enterprise SP2 SP2 Not Applicable
Standard SP2 SP2 Not Applicable
Web SP2 SP2 Not Applicable
Windows 2008 R2 Datacenter Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Standard Not Applicable SP1 Not Applicable
Web Not Applicable SP1 Not Applicable
Xen Hypervisor (All versions)
(On CentOS 5.4)
SQL 2008
(Guest OS Only)
  Not Applicable
KVM on Redhat (All Versions) SQL 2008
(Guest OS Only)
  Not Applicable
SQL 2008 SP1, SP2, SP3**, R2, R2 SP1, R2 SP2 (including cluster support) (Workgroup, Express, Enterprise,Standard, Developer Edition) (SQL Express is not supported in IA64 Platform) Windows 2008 R2 Standard Not Applicable SP1 Not Applicable
Enterprise Not Applicable SP1 Not Applicable
Web Server Not Applicable SP1 Not Applicable
Datacenter Not Applicable SP1 Not Applicable
Foundation Server Not Applicable SP1 Not Applicable
Itanium Based systems Not Applicable Not Applicable SP1
Windows Small Business Server (SBS) 2011 Standard Edition Not Applicable SP1 Not Applicable
Windows Small Business Server (SBS) 2011 Essentials Edition Not Applicable SP1 Not Applicable
Agent for Oracle
Oracle 9i Enterprise Edition & Standard Edition, Oracle 9i (RAC), OFS Clusterversion 3.3.2, 3.3.3, 3.3.4 on Oracle 9i Supported Storage Types (32 Bit/64 Bits RAC with OCFS/raw devices) Windows 2003 Standard and Enterprise SP1, SP2 x SP2
Windows 2003 R2 Standard and Enterprise SP2 x Not Applicable
Oracle 10g R1 & R2, Enterprise Edition, Standard Edition & Standard Edition One, Oracle 10G R1 (RAC), Oracle10G R2 (RAC), Oracle Fail Safe (OFS) Cluster version 3.3.3 and 3.3.4 on Oracle 10g R1 andOracle 10g R2 Supported Storage Types (32 Bit/64 Bit RAC with ASM/OCFS/raw devices) Windows 2003 Standard, Enterprise and Datacenter SP1, SP2 SP1, SP2, WOW, OFS WOW SP2
Windows 2003 R2 Standard, Enterprise and Datacenter SP2 SP2, WOW, OFS WOW x
Oracle 10g R2 Enterprise Edition, Standard Edition & Standard Edition One, Oracle 10g R2 (RAC), Oracle Fail Safe (OFS) Cluster version 3.4.1 on Oracle 10g R2 Supported Storage Types (32 Bit/64 Bit RAC with ASM/OCFS/raw devices) Windows 2008 Enterprise SP1, SP2 SP1, SP2 x
Standard SP1, SP2 SP1, SP2 x
Oracle 10g R2 Enterprise Edition, Standard Edition & Standard Edition One, Oracle 10g R2 (RAC), Oracle Fail Safe (OFS) Cluster version 3.4.2 on Oracle 10g R2 Supported Storage Types (32 Bit/64 Bit RAC with ASM/OCFS/raw devices) Windows 2008 R2 Enterprise Not Applicable SP1 x
Standard Not Applicable SP1 x
Oracle 11g R1 & R2 Enterprise Edition, Standard Edition & Standard Edition One, Oracle 11g R1 & R2 (RAC), Oracle Fail Safe (OFS), Cluster version 3.4.1, 3.4.1.4 and 3.4.2 (Windows2008 or above) on Oracle 11g R1 & R2 Supported Storage Types(32 Bit/64 Bits RAC with ASM/OCFS/raw devices) 3 Windows 2003 Standard, Enterprise and Datacenter SP1, SP2 SP1, SP2, WOW, OFS WOW Not Applicable
Windows 2003 R2 Standard, Enterprise and Datacenter SP2 SP2, WOW, OFS WOW Not Applicable
Windows 2008 Standard, Enterprise and Datacenter SP2 SP2 Not Applicable
Windows 2008 R2 Standard, Enterprise and Datacenter Not Applicable SP1 Not Applicable
Cross Platform Oracle Agent Support
Oracle Agent for Linux
Oracle 9i R2 Standard & Enterprise Edition Red Hat Enterprise Linux 4 Advanced Server, x
Enterprise Server
Workgroup Server
SUSE Linux Enterprise Server 9 Enterprise Server x
Oracle 10g R1 Standard, Standard One & Enterprise Edition Red Hat Enterprise Linux 4 Advanced Server,
Enterprise Server
Workgroup Server
SUSE Linux Enterprise Server 9 Enterprise Server x
Oracle 10g R2 Standard, Standard One & Enterprise Edition Red Hat Enterprise Linux 4, 5 Advanced Server/Advanced Platform
Enterprise Server
Workgroup Server
SUSE Linux Enterprise Server 9,10 and 11 Enterprise Server x
Oracle Enterprise Linux 5.x**
(Supports default kernel only)
Enterprise Server x
Oracle 10g R2 Standard, Standard One & Enterprise Edition
(RAC/OCFS2)
Red Hat Enterprise Linux 4,5 Advanced Server/Advanced Platform x
Enterprise Server
Workgroup Server
Oracle 11g R1 Standard, Standard One & Enterprise Edition Red Hat Enterprise Linux 4.x Advanced Server Not Applicable
Enterprise Server
Workgroup Server
Red Hat Enterprise Linux 5.x Advanced Platform Not Applicable
Enterprise Server
Workgroup Server
SUSE Linux Enterprise Server 10 sp1, sp2 and 11 Enterprise Server Not Applicable
Oracle 11g R1 Standard, Standard One & Enterprise Edition
(RAC/OCFS2)
Red Hat Enterprise Linux 4, 5 Advanced Server/Advanced Platform Not Applicable
Enterprise Server
Workgroup Server
Oracle 11g R2 Standard, Standard One & Enterprise Edition Red Hat Enterprise Linux 5.x Advanced Platform Not Applicable
Enterprise Server
Workgroup Server
Red Hat Enterprise Linux 6.x Enterprise Server Not Applicable
SUSE Linux Enterprise Server 11 SP1 Enterprise Server Not Applicable
Oracle Enterprise Linux 6.x**
(Supports default Kernel only)
Enterprise Server Not Applicable
Oracle Agent for UNIX
Oracle 9i R2 Standard & Enterprise Edition Solaris 8, 9, 10 SPARC and Solaris 10 SPARC non-global zone  
Oracle 10g R1 and R2 Standard, Standard One & Enterprise Edition Solaris 10 (X86) 32-Bit, Solaris 10 (X86) 32-Bit non-global zone  
Solaris 8,9,10 SPARC, Solaris 10 SPARC non-global zone  
IBM AIX (Physical machine and LPAR) v5.2 and v5.3, 6.1**  
HP-UX 11.23 PA RISC  
HP-UX 11.23 Itanium (IA64)  
Tru64 v5.1b  
Oracle 11g R1 Standard, Standard One & Enterprise Edition IBM AIX (Physical machine and LPAR) v7.1**, v6.1 and v5.3  
Solaris 10 SPARC and Solaris 10 SPARC non-global zone
HP-UX 11.23 Itanium (IA64)
HP-UX 11.23 PA RISC
HP-UX 11.31 PA RISC (32-bit and 64-bit) and IA64
Oracle 11g R2 Standard, Standard One & Enterprise Edition IBM AIX (Physical machine and LPAR) v7.1**, v6.1  
HP-UX 11.31 Itanium (IA64)  
HP-UX 11.31 PA RISC  
Solaris 10 SPARC and Solaris 10 SPARC non-global zone  
Enterprise Option for SAP R/3 Oracle
Windows 2003 SP1, SP2 Enterprise SAP BRTOOLS 6.2, 6.4 for Oracle 9i SAP BRTOOLS 6.4 for Oracle 9i, WOW only; SAP BRTOOLS 6.4 for Oracle 9i;
SAP BRTOOLS 7.0 for Oracle 10g SAP BRTOOLS 7.0 for Oracle 10g, Native and WOW SAP BRTOOLS 7.0 for Oracle 10g
Windows 2003 R2 SP2 Enterprise SAP BRTOOLS 6.2, 6.4 for Oracle 9i SAP BRTOOLS 6.4 for Oracle 9i, WOW only SAP BRTOOLS 6.4 for Oracle 9i
SAP BRTOOLS 7.0 for Oracle 10g SAP BRTOOLS 7.0 for Oracle 10g, Native and WOW SAP BRTOOLS 7.0 for Oracle 10g
Windows 2008 SP1, SP2 Enterprise SAP BRTOOLS 7.2 for Oracle 11gr1 SAP BRTOOLS 7.2 for Oracle 11gr1 x
Windows 2008 R2, R2 SP1 Enterprise x SAP BRTOOLS 7.2 for Oracle 11gR2 x
Agent for Sybase
Sybase 15.0 Windows 2003 Enterprise SP1, SP2 x x
Windows 2003 R2 Enterprise SP2 x x
Sybase 15.5 Windows 2003 Enterprise SP1, SP2 x x
Windows 2003 R2 Enterprise SP2 x x
Agent for Informix
Informix 11.1 Windows 2003 Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Data Center SP1, SP2 SP1, SP2 Not Applicable
Windows 2003 R2 Enterprise SP2 SP2 Not Applicable
Standard SP2 SP2 Not Applicable
Data Center SP2 SP2 Not Applicable
Windows 2008 Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Data Center SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Enterprise Not Applicable SP1 Not Applicable
Standard Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Informix 11.5 Windows 2003 Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Data Center SP1, SP2 SP1, SP2 Not Applicable
Windows 2003 R2 Enterprise SP2 SP2 Not Applicable
Standard SP2 SP2 Not Applicable
Data Center SP2 SP2 Not Applicable
Windows 2008 Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Data Center SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Enterprise Not Applicable SP1 Not Applicable
Standard Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Informix 11.7 Windows 2003 Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Data Center SP1, SP2 SP1, SP2 Not Applicable
Windows 2003 R2 Enterprise SP2 SP2 Not Applicable
Standard SP2 SP2 Not Applicable
Data Center SP2 SP2 Not Applicable
Windows 2008 Enterprise SP1, SP2 SP1, SP2 Not Applicable
Standard SP1, SP2 SP1, SP2 Not Applicable
Data Center SP1, SP2 SP1, SP2 Not Applicable
Windows 2008 R2 Enterprise Not Applicable SP1 Not Applicable
Standard Not Applicable SP1 Not Applicable
Data Center Not Applicable SP1 Not Applicable
Enterprise Option for SAP R/3 Oracle for UNIX
HP-UX IA 11.23 and 11.31     x x SAP BRTOOLS 7.0, 7.1, and 7.2(with Oracle 10g);
SAP BRTOOLS 7.2(with Oracle 11gR1, R2)
HP-UX PA-RISC 11.23 and 11.31     x SAP BRTOOLS 7.0, 7.1, and 7.2(with Oracle 10g);
SAP BRTOOLS 7.2(with Oracle 11gR1, R2)
x
AIX 5.2     x SAP BRTOOLS 6.4, 7.0 (with Oracle 9i);
SAP BRTOOLS 7.0, 7.1 and 7.2 (with Oracle 10g)
x
AIX 5.2 LPAR     x SAP BRTOOLS 7.0, 7.1 and 7.2 (with Oracle 10g) x
AIX (Physical machine and LPAR) 5.3, 6.1, 7.1**     x SAP BRTOOLS 7.0, 7.1, and 7.2(with Oracle 10g);
SAP BRTOOLS 7.2(with Oracle 11gR1, R2)
x
Solaris 9 SPARC     x SAP BRTOOLS 7.0, 7.1, and 7.2(with Oracle 10g) x
Solaris 10 SPARC     x SAP BRTOOLS 7.0, 7.1, and 7.2(with Oracle 10g);
SAP BRTOOLS 7.2(with Oracle 11gR1, R2)
x
Enterprise Option for SAP R/3 Oracle for Linux
RedHat 4.x   Enterprise SAP BRTOOLS 6.4, 7.0 (with Oracle 9i);
SAP BRTOOLS 7.0, 7.1 and 7.2 (with Oracle 10g);
SAP BRTOOLS 7.2(with Oracle 11gR1, R2)
SAP BRTOOLS 6.4, 7.0 (with Oracle 9i);
SAP BRTOOLS 7.0, 7.1 and 7.2 (with Oracle 10g);
SAP BRTOOLS 7.2(with Oracle 11gR1, R2)
SAP BRTOOLS 6.4, 7.0 (with Oracle 9i);
SAP BRTOOLS 7.0, 7.1 and 7.2 (with Oracle 10g);
SAP BRTOOLS 7.2(with Oracle 11gR1, R2)
RedHat 5.x   Enterprise SAP BRTOOLS 7.0, 7.1 and 7.2 (with Oracle 10g);
SAP BRTOOLS 7.2(with Oracle 11gR1, R2)
SAP BRTOOLS 7.0, 7.1 and 7.2 (with Oracle 10g);
SAP BRTOOLS 7.2(with Oracle 11gR1, R2)
SAP BRTOOLS 7.0, 7.1 and 7.2 (with Oracle 10g);
SAP BRTOOLS 7.2(with Oracle 11gR1, R2)
RedHat 6   Enterprise SAP BRTOOLS 7.2(with Oracle 11gR1, R2) SAP BRTOOLS 7.2(with Oracle 11gR1, R2) x
SUSE 9.x   Enterprise SAP BRTOOLS 7.0, 7.1 and 7.2 (with Oracle 10g) SAP BRTOOLS 7.0, 7.1 and 7.2 (with Oracle 10g) SAP BRTOOLS 7.0, 7.1 and 7.2 (with Oracle 10g)
SUSE 10.x and 11.x   Enterprise SAP BRTOOLS 7.0, 7.1 and 7.2 (with Oracle 10g);
SAP BRTOOLS 7.2(with Oracle 11gR1, R2)
SAP BRTOOLS 7.0, 7.1 and 7.2 (with Oracle 10g);
SAP BRTOOLS 7.2(with Oracle 11gR1, R2)
SAP BRTOOLS 7.0, 7.1 and 7.2 (with Oracle 10g);
SAP BRTOOLS 7.2(with Oracle 11gR1, R2)

NOTE
** Requires ARCserve Backup r16.0 SP1

All Components supports at base level of Operating System also except Windows 2003.

Note for VMware ESX Server, VMware Server and VMware Workstation, Xen Server, Windows ServerHyper-V:

  • VMware ESX Server, VMware Server, Xen and Workstation support with respect to Guest Operating system editions and Service Packs remains the same as VMware/Hyper-V/Citrix supported OS Editions and Service Packs. However, CA ARCserve supported Physical OS edition always supersedes VMware/Hyper-V/Citrix supported guest operating system.
  • All versions/editions of operating systems supported by VMware for VCBHyper-V are supported by CA ARCserve Agent for Virtual Machines.

1 Please refer RI24449

NOTE for XenApp Support:

Supported Editions - Advanced, Enterprise, and Platinum Edition
XenApp on both physical machines and virtual machines are supported

2 Please go thru the Technical document TEC497709.

NOTE for Agent for Oracle:

3 Oracle 11g R2(RAC) are not supported on any 32-bit Windows operating systems.

Note for Backward Compatibility support:

CA ARCserve Backup r16 Base will support backup/restore of old Windows agents version from 12.0 and later and old Unix/Linux agents 11.5.x, 12.5.x and 15.x.

Note for upgrade support:

CA ARCserve Backup r16 support upgrade from 12.0 and later.

Note for Citrix XenDesktop:

Windows Client Agent can be used to protect Citrix XenDesktops.

Note for Agent for Microsoft SharePoint:

Supports all Microsoft SQL Server versions recommended within Microsoft SharePoint Deployments.

Note for Microsoft Clusters:

Agent for Windows and Agent for Open Files on Windows needs to be installed on both the nodes in Cluster environment (Windows 2003 and Windows 2008)

Note for Data Mover:

xlc.rte 9.0.0.0 or higher is needed for all AIX platforms

Note for VMware Fault Tolerance (FT) Support:

CA ARCserve Backup r16 supports backup of VMware FT enabled VMs using Client agent for Windows/Linux. Backup of such VMs is not supported using Agent for Virtual Machines because VCB/VDDK does not support snapshots of such VMs.

Note for Agent for Virtual machines:

  • Agent for Virtual Machines supports shared storage infrastructure (Example; SAN, iSCSI, SAS Fabric...) used for VMFS partition as long as VMware supports them.
  • Agent for Virtual Machines supports VMware View with few limitations. Refer TEC570205 for details
  • Windows NT 4.0 SP6a VM and Windows 2000 VM as Guest OS on ESX 3.5 and above (Including all updates) is supported with below limitations:
    • VCB backup of NT4.0 VM running on ESX 4.x and above with Raw Mode is not supported.
    • Overwrite VMware VM if it exists"" option is not available for NT4.0 VM Recovery. A new VM would be created when the Overwrite option is selected during Recovery of NT4.0
  • Client Agent for Windows and Agent for Open Files for Virtual Machines are not supported on NT 4.0 VM and Windows 2000 VM
  • Agent for Virtual Machines supports VMware VMotion, VMware HA, and DRS.
  • VCB backups are not supported for windows 2008 and above guest OS running on vSphere 4.1 and above.
  • vSphere 4.1:
    • CA ARCserve Backup Agent for Virtual Machines r16 provides an image level backup for virtual machines running under vSphere 4.1 with application consistency. Restores are possible at image level (whole virtual machine (VM) restore) and file/folder level, however, application level restores are not supported at this time.
  • CA ARCserve Backup Agent for Virtual Machines r16 uses VMware vStorage APIs for Data Protection (VADP) to provide the following:
    • Backup and restore virtual machine data from a central backup server or virtual machine, requires no backup agents and backup processing within each virtual machine on the vSphere host. This allows you to offload backup processing from ESX servers to reduce costs by allowing each vSphere host to run additional virtual machines.
    • Image level backup of a VM with granular level restore capabilities currently supports VMs with Windows as the guest operating system.
    • Helps ensure data consistency by using Microsoft Volume Shadow Copy Services (VSS) for virtual machines that runs supported Microsoft Windows operating systems.

4 vSphere 5.0 Support: (Below note is applicable only for r16.0 GA)

  • If both VCB and VDDK are installed on proxy, need to apply a fix (T16c962). Please contact Support to get the fix.

  • Please refer RI36139 and RI38304

  • Apply r16.0 SP1 with RO40595 patch to resolve RI36139 and RI38304.

    Note: To backup and restore CA ARCserve D2D sessions with RO40595, upgrade CA ARCserve D2D r16 to Update 3 or later.

8 vSphere 5.1 Support
Requires RO51196

NOTE for Agent for Linux:

  • SELinux is not supported

5 Support for Solaris 11 on SPARC:
Requires RO43161 to support Solaris 11 on SPARC

6 Ubuntu Support
Contact Support team to get the fix

7 SQL 2012 Support for SQL Agent
Requires RO44950 for protecting SQL 2012 databases

Legends used and their description:

Supported at the base level of the operating system or application. For Linux platforms, also supported with subsequent updates in the same release level of the Linux distribution.

x Not Supported.

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