CA IT Client Manager Compatibility Matrix (Archived) - CA Technologies
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CA IT Client Manager
Compatibility Matrix (Archived)

  • Click Here for the Updated Compatibility Matrix
  • CA IT Client Manager
  • Manager and Server
  • Agent
  • OS Installation Management

  • Last Updated: February 09, 2015

    Release Products
      CA IT Client Manager CA Patch Manager CA Asset Intelligence CA Workflow for ITCM CA Desktop Migration Manager
    CA IT Client Manager r12 GA Build 12.0.0.5275 12.0.7.1 12.0.0.7 1.1.107.0 12.1.0.19
    Supported Languages English, French, German, Japanese, Korean (Agent only), Simplified Chinese (Agent only), Spanish(Agent only) English English English English, French, German, Japanese, Simplified Chinese, Traditional Chinese, Spanish, Italian, Brazilian Portuguese, Korean
    CA IT Client Manager r12 Service Pack (SP)1 Build 12.0.1.1378 12.0.1.32 12.0.1.26 12.0.1.8 12.1.1.12
    Supported Languages English, French, German, Japanese

    Agent only:- Korean, Simplified Chinese, Spanish, Italian and Brazilian Portuguese
    English, French, German, Japanese English, French, German, Japanese English English, French, German, Japanese, Simplified Chinese, Traditional Chinese, Spanish, Italian, Brazilian Portuguese, Korean
    CA IT Client Manager r12.5 Build 12.5.0.2307 12.5.0.18 12.5.0.21 1.1.107.0 SP4 12.5.0.31
    Supported Languages English, French, German, Japanese

    Agent only:- Korean, Simplified Chinese, Spanish, Italian and Brazilian Portuguese
    English, French, German, Japanese English, French, German, Japanese English English, French, German, Japanese, Simplified Chinese, Traditional Chinese, Spanish, Italian, Brazilian Portuguese, Korean
    CA IT Client Manager r12.5 Service Pack (SP) 1 Build 12.5.1000.767 12.5.1000.767 12.5.1000.767 - 12.5.1000.26
    Supported Languages English, French, German, Japanese

    Agent only:- Korean, Simplified Chinese, Spanish, Italian and Brazilian Portuguese
    English, French, German, Japanese English, French, German, Japanese - English, French, German, Japanese, Simplified Chinese, Traditional Chinese, Spanish, Italian, Brazilian Portuguese, Korean
    CA IT Client Manager r12.8 Build 12.8.0.690 (12.8 GA) and 12.8.1.110 (Windows 8.1/2012R2 Agent only) 12.8.0.77 12.8.0.1 - 12.8.0.1, 12.8.1.1
    Supported Languages English, French, German, Japanese

    Agent only:- Korean, Simplified Chinese, Spanish, Italian and Brazilian Portuguese
    English, French, German, Japanese English, French, German, Japanese - English, French, German, Japanese, Simplified Chinese, Traditional Chinese, Spanish, Italian, Brazilian Portuguese, Korean
    CA IT Client Manager r12.9 Build 12.9.0.338 12.9.0.338 12.9.0.1 - 12.9.0.1
    Supported Languages English, French, German, Japanese

    Agent only:- Korean, Simplified Chinese, Spanish, Italian and Brazilian Portuguese
    English, French, German, Japanese English, French, German, Japanese - English, French, German, Japanese, Simplified Chinese, Traditional Chinese, Spanish, Italian, Brazilian Portuguese, Korean

    Please click on the below links for individual component compatibility matrix.

    Manager and Server components (DSM Enterprise/ Domain Manager, CA Patch Manager, CA Asset Intelligence, CA Desktop Migration Manager, MDB, DSM Explorer, DSM Web Console / DSM Web Service, DSM Scalability Server and ENC Gateway)

    Agent Components (DSM Agent / Packager, ENC Client, DSM Non Resident Inventory (NRI) Agent, DSM Remote Virtual Inventory (RVI) Agent and Legacy Agent (Agent Bridge))

    OS Installation Management Components (Image Prepare System (OS Images, Boot Images), OS Installation Management Target Operating Systems and Imaging Tools)

    Certifications:

    VMware
    For running CA IT Client Manager in a guest OS-image please see:
    https://support.ca.com/us/services-support/ca-support/ca-support-online/product-content/recommended-reading/announcements/ca-support-statement-for-virtualization.html for our support statement concerning VMware.
    In addition it is supported to run DSM r12 agent on a system running ESX. For details see in the table above concerning the Operating system "ESX"

    Citrix Server
    The CA IT Client Manager r12 has been certified with XenApp 5.0 running on Windows Server 2003 32bit and 64bit and Windows Server 2008 32bit and 64bit. Please find the document for Limitations While Using the DSM Agent in a Citrix Servers environment at TEC429243.

    MDB support on Oracle Database
    In addition to the certified platforms listed in compatibility matrix for the MDB, the Oracle database is supported via remote installation and ITCM can support the hosting of the MDB on the Oracle Database on any operating system that Oracle supports this version of the RDBMS on. However, CA support may not have access to specific platforms other than those certified and may need to analyze issues raised using one of the certified database platforms listed above. Regardless of which operating system is used for the remote Oracle installation, only the certified release of Oracle is supported.

    Product Integrations

    Product CA IT Client Manager Version Comments
    Name Version Compatibility Type r12 GA r12 SP1 r12.5 r12.5 SP1 r12.8 r12.9
    Product Integrations
    CA Unicenter Asset Portfolio Management (UAPM) r11.3.4 Integration v v v v v v  
    r12.6 Integration       v v v  
    CA Network and Systems Management r11.2 Coexist v v   v v v  
    r11.2 SP1 Coexist     v v v v  
    r11.2 SP2 Coexist       v v v  
    CA Service Desk (SD) r11.2 Integration v v v v x x  
    r12 Integration v v v v x x  
    r12.1 Integration v v v v x x  
    r12.5 Integration     v v x x  
    r12.6 Integration       v v v  
    r12.7 Integration         v v  
    r12.9 Integration         v v  
    CA Mobile Device Management (MDM) 14.3             v  
    14.4             v  
    2014Q2 SP1             v  
    CA Process Automation Manager (PAM) 3.0 SP3         v v v  
    3.1 SP3         v v v  
    4.1 SP1           v v  
    4.2             v  
    4.2 SP2             v  
    Microsoft Systems Management Server (SMS) 2003 SP1 Integration v v v v x x  
    2003 SP2 Integration v v v v x x  
    2003 SP3 Integration v v v v x x  
    Microsoft System Center Configuration Manager (SCCM) 2007 Integration v v v v v v  
    2007 SP2       v v v v  
    2007 R2       v v v v  
    2012 SP1 Integration           v  
    2012           v v  
    Software Compliance Manager (SWCM) r12 Integration   v v v v x  
    r12 C3 Integration   v v v v x  
    r12.6 Integration       v v x  
    Configuration Management Data Base (CMDB) 12.1 Integration     v v x x  
    VMware View 4.0 Integration     v v x x For ITCM r12.5 support on VMware View 4.0 and 4.5, RO23148 fix must be applied.
    4.5 Integration     v v x x
    4.6 Integration       v v v
    5.0 Integration         v v  
    5.1 Integration         v v  
    5.2 Integration           v  
    5.3 Integration           v  
    VMware Horizon View 5.2 Integration         v v  
    Citrix XenDesktop 4.0 Integration       v x x For ITCM r12.5 SP1 support on Citrix XenDesktop 4.0, 5.0, 5.5 and 5.6, fix RO49803 must be applied.
    5.0 Integration       v x x
    5.5 Integration       v v v
    5.6 Integration       v v v
    7.0 Integration         v v
    7.5 Integration           v
    CA Business Intelligence (CA BI) 3.2 Integration     v v v x For ITCM r12.5 SP1 support on CABI 3.2 SP5, fix RO32419 must be applied.
    3.2 SP4 Integration       v v x For ITCM r12.5 SP1 support on CABI 3.2 SP4, fix RO44318 must be applied.
    3.2 SP5 Integration       v v x For ITCM r12.5 SP1 support on CABI 3.2 SP5, fix RO49803 and RO49765 must be applied.
    3.3 SP1 Integration         v x  
    4.1 SP3 Integration         v v  
    Directory Integrations
    Active Directory 2000 Integration v v v   x x  
    2003 Integration v v v v v x  
    2008 Integration v v v v v v  
    2008 R2 Integration         v v  
    2012 Integration           v  
    2012 Integration           v  
    2012 R2 Integration           v  
    OpenLDAP 2 Integration v v v v v v  
    2.1 Integration v v v v v v  
    2.2 Integration v v v v v v  
    Novell eDirectoryNovell NDS 8.5 Integration v v v v v x  
    8.8 Integration         v x  
    eTrust Directory 8 Integration v v v v v x  
    Oracle Directory 11.1 Integration         v v  
    Intel AMT 7.0 Integration         v v  
    8.0 Integration         v v  

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