Unicenter Argis Compatibility Matrix - CA Technologies
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Unicenter Argis
Compatibility Matrix

Last Updated: September 07, 2004

Product Version Argis Release
Argis 8.0 SP2 Argis 8.0 Argis 7.0.300 Argis 7.0.200c Argis 6.x
Browser
Internet Explorer 3.0 No No No No No
4.0 No No Yes Yes Yes
5.0 No No Yes Yes Yes
5.5 Yes Yes Not tested Not tested Not tested
6.0 Yes Yes Not tested Not tested Not tested
Netscape 4.0 ArgisWeb:No
All others:Yes
ArgisWeb:No
All others:Yes
Yes Yes Yes
Databases
JET Database Engine 4.0 SP5 Yes Yes Yes Yes Not Tested
Microsoft Access 97 8.0 No No Yes Yes Yes
Microsoft Access 2000 9.0 No No Yes Yes Yes
Microsoft Access 2002
(Office XP)
  No No Not Tested Not Tested Not Tested
Microsoft SMS 2003 No No No No No
Microsoft SQL Server 6.5 No No No No Yes
7.0 Yes Yes Yes Yes Yes
2000 Yes Yes Yes Yes No
2000 SP2 Yes Yes Yes No No
2000 SP3 & SP3a Yes Yes Yes No No
Oracle 7 No No No No Yes
8.0.5 Not Tested Not Tested Yes Yes Yes
8.1.6 (8i) Not Tested Not Tested Yes Yes Yes
8.1.7 Yes Yes Yes Yes Not Tested
9i Yes Yes Yes Yes No
10.g Not Tested Not Tested No No No
DB2 Universal Database 6.1 No No No Yes Yes
Sybase Adaptive Server 12.0 No No No Yes Yes
Help Desk
Unicenter ServicePlus Service Desk 5.5 Yes Yes Yes No No
6 Yes Yes Yes No No
Help Desks (Argis Inquiries)
Remedy Action Request System for MS SQL Server 3.2 No No No Yes Yes
4.0 Yes Yes Yes Yes Yes
4.5 Yes Yes Yes Yes No
5.0 Yes Yes Yes No No
Remedy Action Request System for Oracle 3.2 No No No Yes Yes
4.0 Yes Yes Yes Yes Yes
4.5 Yes Yes Yes Yes No
5.0 Yes Yes Yes No No
Help Desks (ArgisRelay Updates)
Remedy Action Request System 3.2 No No No Yes Yes
4.0 Yes Yes Yes Yes Yes
4.5 Yes Yes Yes Yes No
5.0 Yes Yes Yes No No
Inventory Discovery Tools
CA Unicenter TNG (AMO) 3.0 Not Tested Not Tested Yes Yes Yes
3.2 Yes Yes Yes Yes Not Tested
Unicenter Asset Management 4 Yes Yes Yes Yes Not Tested
Isogon SoftAudit 4 Yes * Yes * Yes * Yes * Yes *
7.1 Yes * Yes * Yes * Yes * Yes *
Microsoft SMS 1.2 No No Yes * Yes * Yes *
2.0 Yes Yes Yes Yes Yes
2003 No No No No No
Tally Netcensus 2.96 Yes Yes Yes Yes Yes
Tally TS.Census 1.1 Yes Yes Yes Yes No
Tangram Asset Insight 3.0 No No No No Yes
3.1 Yes Yes Yes Yes Yes ^^^
Tivoli TME 10 Inventory 3.2 Yes Yes Yes Yes Yes
3.6 Yes Yes Yes Yes Yes
Lotus Notes for Workflow
Lotus Notes 4.0 Yes Yes Yes No No
5.0 Yes Yes Yes No No
6.0 No No No No No
Operating Systems
Windows 95/98 All No/Except Web Browsers No/Except Web Browsers No/Except Web Browsers Yes Yes
Windows NT 4.0 SP6 Yes Yes Yes Yes Yes
Windows 2000 Advanced Server SP1 No No No No No
SP2 No No No No No
SP3 No No No No No
SP4 Yes No No No No
Windows 2000 Professional
(for client apps.)
SP1 Yes Yes Yes Yes Yes
SP2 Yes Yes Yes Yes Yes (patch)
SP3 Yes Yes Yes Yes Not Tested
SP4 Yes Yes Yes Yes Not Tested
Windows 2000 Server
(for server apps.)
SP1 Yes Yes Yes Yes Yes
SP2 No No Yes Yes Yes (patch)
SP3 Yes Yes Yes Yes Not Tested
SP4 Yes Yes Yes Yes Not Tested
Windows 2003 Server Initial Release Yes Yes Not Tested Not Tested Not Tested
Windows 2003 Advanced Server Initial Release Yes No Not Tested Not Tested Not Tested
Windows XP (Client) Initial Release Yes Yes Yes Yes Not Tested
SP1 Yes Yes Yes Not Tested Not Tested
SP2 Yes Not Tested Not Tested Not Tested Not Tested
MDAC 2.52 No No Yes Yes Yes
2.6 No No Yes Yes Not Tested
2.7 Yes Yes Yes Not Tested Not Tested
2.8 Yes Yes Not Tested Not Tested Not Tested
IIS (on Windows NT) 4 No No Yes Yes Yes
IIS (on Windows 2000) 5 Yes Yes Yes Yes No
IIS (on Windows 2003) 6 Yes Yes No No No
Microsoft .NET Framework 1 No Yes No No No
1.1 Yes No No No No
Report Formatting Tools
Seagate Crystal Reports
Professional edition
6 No No No No No
7.x No No Yes Yes Yes
Seagate Crystal Reports
Developer or Professional editions
8 No No Yes
(Saved as 7.x)
Yes
(Saved as 7.x)
Yes
(Saved as 7.x)
8.5 Yes Yes Yes
(Saved as 7.x)
Yes
(Saved as 7.x)
Yes
(Saved as 7.x)
Seagate Crystal Reports
All available editions
9 No No No
No
No
10 No No No
No
No
Web Reporting Server***
Seagate Crystal Reports Web Services
Enterprise - Not available
7.x No No No No No
Seagate Crystal Reports Web Services
Developer or Professional editions with Enterprise
8 No No Yes Yes No
8.5 Yes Yes No No No
9
(2003 server only)
Yes Yes No No No
10 No No No No No

Footnotes:
* No Hot Key Interface
** Requires Argis 5.1 or above.
*** Business Objects (formerly Crystal Decisions) has changed its availability policy for the Enterprise 8 CD, which is required to be installed on the web server, and was previously included as part of the Crystal Reports 8.5 Developer or Crystal Reports 8.5 Professional software package. Also, version 8.5 referenced herein is now considered a downgrade. The Enterprise 8 CD and the 8.5 Developer or Professional is now only available through a specific request for those CDs which should be made at the time of purchase for the current Crystal Reports software packages. The downgrade purchasing process for 8.0 Enterprise and/or Crystal Reports 8.5 when versions 9 or 10 have already been purchased is as follows:

  • Contact Crystal Sales (located in Vancouver, British Columbia -> Pacific Time) (604)681-3435
  • Select the sales phone prompt and request Desktop sales
  • Request a copy of the Crystal Reports available downgrade CD Media Order Form via email
  • Complete the form
  • Fax the document to the number provided on the form

^ For Argis 5.2, Crystal 7.0 is supported.
For Argis 5.0 and 5.1, Crystal 7.0 is only supported if the appropriate Crystal 7.0 DLL's are copied to all machines which will run reports modified using Crystal 7.0.
NOTE: Argis system report ARG00118.RPT will not work in this specific environment.
^^ Requires Argis 5.2 or above.
^^^ Argis 6.0.200 and above only.

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