Windows 2012 Server x64 bit OS and NSM r11_2 SP2 CUM1 Agents and Managers - CA Technologies
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Windows 2012 Server x64 bit OS and NSM r11.2 SP2 CUM1 Agents & Managers

Windows 2012 Server x64 bit (Standard & Datacenter editions with server with a GUI installation option) in a Standalone (Non-Cluster) Environment. IE 10 support will be in compatibility mode only.

The following components have been certified:

Agents:

  • Log Agent,
  • System Agent,
  • Script Agent,
  • Performance Agent,
  • Active Directory Agent
  • Event Agent
  • WMI Agent
  • JMO Agent

Manager:

  • World View
  • DSM
  • EM
  • SPO
  • Web GUI(s) like AEC, UCM, UMP, UBI, URM, ADS and Post installation utilities

The following fixes are required for this Certification:

Component

Master Image Fixes

Local Install Fixes

INSTALL

RO54729, RO54730 & RO55126

Not Applicable

SYSTEM AGENT

RO66219

RO54733

AGENT TECHNOLOGIES

RO66221, RO66220

RO54731, RO54732, RO54740, RO54742 & RO54743

CSWV MANAGER

RO66217

RO54735

CCSWV DISCOVERY (CLASSIC)

RO66215

RO54736

CCS WORLD VIEW TOOLS

RO66216, RO54739

RO54737, RO54739

CCSDSM

RO54738

RO54738

CCSWV 2D MAP

RO66223

RO54741

SYSTEM PERFORMANCE CONFIG

RO61073

RO54734

The following PIBs created for Windows 2012 Server should be reviewed prior to installation:

  • RI54746 (WIN-WIN2012 UBI NOT OPENING)
  • RI54748 (UCM BLANK WHEN OPENED REMOTELY)

Refer to below PIB's as applicable:

RI20053 (WIN-MCC Alerts Drop Down Not Working)
RI20107 (WIN-CCSWV-Datascope Rule Generator error)
RI37777 (WIN-AEC Classic GUI Doesn't Open)

Note:

  1. For new installation of NSM Agents & Manager on a Windows 2012 Server OS, it is recommended to apply all the Master Image fixes to NSM r11.2 SP2 CUM1 Master Image and then use that Image to install required NSM Agents & Managers.
    The Master Image Fixes include corresponding Local Install Fixes.

  2. Local Install Fixes need to be applied on already installed NSM Agents & Manager machines on network as applicable, which may be on different Windows OS.

  3. For Last release of NSM i.e., r11.2 SP2 Agents & Manager are supported on Windows 2012 Server OS only after applying all the r11.2 SP2 CUM1 Published Cumulative Fixes ( Please refer below link ) for all the Agents & Managers installed.
    https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=%7B25C9531E-2AD6-46B2-B73B-F04AD609E9E6%7D

4. In case of using NSM r11.2 SP2 CUM1 with SQL Server 2012, Please refer to below SQL 2012 Certification Link and proceed accordingly
https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=%7B731D5AD1-313A-4F60-AB6D-F7AB98ABBE7E%7D

Known Issues :

  1. Few of NSM Web components UI's like UCM, AEC have some issues with Internet Explorer 10 native mode, and these components are supported when browser mode is changed to "IE 10 compatibility mode".

  2. URM (Unicenter Remote Monitoring) has .NET Framework 1.1/SP1 as prerequisite and as per Microsoft it's not supported on Windows Server 2008/2012. As work around user can manually install it and URM has limited support on successful installation and working of .NET Framework 1.1/SP1 on these OS.

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