AllFusion EndevorDB Change Manager for CA-IDMS Product Support Announcement - CA Technologies
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AllFusion Endevor/DB Change Manager for CA-IDMS
Product Support Announcement

To: AllFusion Endevor/DB Change Manager for CA-IDMS Customers

From: The Computer Associates AllFusion Endevor/DB Change Manager for CA-IDMS Product Team

March, 2005

Dear AllFusion Endevor CA-IDMS Customers:

Computer Associates International, Inc. (CA) is continually working to improve our software and services to best meet the needs of our customers. With CA's recent announcement of the general availability of AllFusion Endevor/DB Change Manager for CA-IDMS, r16 we would like to take this opportunity to review the support schedule for currently supported releases of AllFusion Endevor/DB Change Manager (Formerly known as Endevor/DB).

With the announced availability of AllFusion Endevor/DB Change Manager for CA-IDMS, r16 support for r14 is now scheduled to be discontinued as of September 30, 2005.

If you have not yet upgraded to AllFusion Endevor/DB Change Manager for CA-IDMS, r16 we urge you to do so as soon as possible so you can take full advantage of the latest new features and enhancements this release has to offer. For additional information on AllFusion Endevor/DB Change Manager for CA-IDMS, please visit the AllFusion Change Management Suite pages at https://support.ca.com.

CA would like to help make your upgrade to the latest release of AllFusion Endevor/DB Change Manager for CA-IDMS as straight forward and successful as possible. Therefore to assist you, we are offering the following:

  • A no-charge upgrade from AllFusion Endevor/DB Change Manager for CA-IDMS, r14 to AllFusion Endevor/DB Change Manager for CA-IDMS, r16 for any customer with an active maintenance contract.
  • Publication of documents to help prepare you for your upgrade to AllFusion Endevor/DB Change Manager for CA-IDMS, r16. Those documents can be viewed at https://support.ca.com.
  • CA Technology Services is available to assist in any or all parts of the upgrade, including analysis of the current system, preparation for the upgrade, testing, and performing the upgrade itself. For more information please outline your needs at http://www3.ca.com/Services.

When you are ready to request your upgrade or to obtain more information about AllFusion Endevor/DB Change Manager for CA-IDMS, r16 in North America please call 1-800-841-8743. You can also download the upgrade at https://support.ca.com using electronic delivery. If you need additional information on the upgrade, contact your local account representative. If you are outside of North America, please call your local account representative or the local CA office.

If you have any questions regarding the support schedule, please contact AllFusion Endevor/DB Change Manager for CA-IDMS Customer Support at https://support.ca.com.

We look forward to continuing our successful partnership with you. Your success is very important to us.

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