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Manage IT operations to drive productivity, market differentiation, business growth and profitability.

Thriving in today’s economy may depend on meeting customers’ growing expectations for an exceptional experience—and nearly every customer experience is, in some way, supported by technology.  In fact, customers frequently form their perceptions of a company based solely on their interactions with IT systems.  By channeling their efforts toward improving, and sharing ownership of the customer experience, IT organizations can help drive productivity, market differentiation, business growth and profitability.

Management solutions from CA Technologies are designed to help simplify and streamline operations, so IT can concentrate on assuring successful customer interactions. By translating IT big data into intelligent, actionable insight, our Management solutions accelerate the laborious IT process of determining what may impact customer interactions—and what to do about it. With role-specific views of individual domains presented in the context of the whole environment, IT teams can focus on assuring complete services rather than individual components and can achieve far better results with significantly less effort.  By integrating and automating key systems and processes and making them accessible in modern and easy-to-use interfaces, CA Technologies Management solutions can help eliminate barriers to productivity for IT, consumers of IT and the business.

CA Technologies' Management solutions provide deep domain expertise, advanced technology and techniques that help empower IT to successfully fulfill their increasingly critical role in delivering exceptional customer experience.

CA Nimsoft Monitor

Get unified coverage of the IT systems and cloud services that matter to your business.

  • Realize fast time-to-value with streamlined deployment, unified administration and more.
  • Leverage a single platform that offers comprehensive coverage of your devices and services.
  • Harness sophisticated event management and reporting that enables fast problem resolution and proactive issue prevention.

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CA Nimsoft Service Desk

Connect to a better approach in service management.

  • True SaaS-based offering - no hardware to configure and no software to manage
  • Intuitive interface that helps drive customer satisfaction while reducing training needs
  • Mobile and collaborative capabilities that can improve productivity for both analysts and business users
  • Configurable to your specific business requirements—without any coding
  • Action-driven workflows direct analysts through pre-defined processes
  • Built in, ITIL-based best practices—featuring nine PinkVERIFY certified processes

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CA Application Performance Management

Deliver better performance and ensure an exceptional end-user experience for critical applications.

  • Advanced behavior analytics
  • Web-based user interface
  • Browser response time monitor
  • Unified end-user experience monitoring
  • Transaction visibility into the mainframe
  • Proactive cloud-based monitoring

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CA Chorus™ Infrastructure Management for Networks and Systems

Spend less time and effort managing multiple disciplines while making your IT more productive, effective and versatile.

  • Enterprise health monitoring
  • System resource topology
  • Interactive problem and diagnostic tools
  • New alerting modules
  • Consolidated performance reporting

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Get a 360° view of your data center.

  • Data collection
  • Calculation engine
  • Advanced alerting
  • Extensive integrations

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