Business: Maritime Cargo Processing (MCP) is a leading supplier of Port Community Systems in the UK. The company’s Destin8 application is a Web-based inventory service used by 17 UK ports, including Felixstowe, Thamesport, Liverpool, Teesport, Bristol and Grangemouth.
Challenge: Any downtime of Destin8 would severely impact MCP’s customers and port activities. To safeguard the availability of Destin8, MCP needs to be able to monitor the performance of every element of the Destin8 application and resolve any problems quickly.
Solution: MCP has deployed CA Wily Introscope®, a key component of the CA Wily Application Performance Management solution, to monitor Destin8, which is underpinned by 13 servers, round-the-clock. The solution enables MCP to pinpoint any application performance problems, thereby preventing downtime for the 2,000 users. The solution also simplified load testing of the application prior to its launch.
Result: By maximising the availability and performance of Destin8, MCP can safeguard the timely processing of thousands of shipments at 17 UK ports. This not only helps to protect MCP’s revenue but also maintain customer satisfaction.