Sicredi is one of Brazil’s largest cooperative credit systems, with 1.8 million members. Profits of the credit union are passed on to its members and are reinvested in the place where they live, thereby strengthening the region’s economy.
The union is increasingly dependent on technology to serve its members and Sicredi has invested heavily in its IT applications and infrastructure in recent years. However, with disparate IT management tools detecting, diagnosing and resolving problems was increasingly difficult.
Sicredi created a consolidated IT management platform based on CA Spectrum Infrastructure Manager, CA eHealth Performance Manager and CA Virtual Performance Management and CA NetQoS Reporter Analyzer.
Using the CA Technologies platform, the union can handle problems impacting the IT infrastructure in a more agile and proactive manner, which enables Sicredi to maintain business continuity and end user satisfaction.