Application Management Services for CA Agile Ops

In our increasingly connected world, organizations face challenges to maintain and properly staff their infrastructure management portfolio while achieving high levels of customer satisfaction and experience the business and your customers demand. Given the critical nature of modern IT infrastructures and the high levels of availability required to meet the objectives of the business, you may face challenges such as:

• Misaligned or constrained resources that are constantly busy with day-to-day administration of monitoring tools
• Acquiring and retaining the right skills and knowledge to ensure operational efficiency, continuity and performance
• Maintaining a low and predictable OPEX while keeping up with new innovations
• Requirement to deliver a flawless customer experience every time from mobile to mainframe

Application Management Services for CA Agile Ops delivers a flexible solution to drive demonstrable business value from your Agile Ops product stack by providing a comprehensive set of services that manage, maintain and enhance your solutions to achieve exceptional user experience. Solutions include:

Additionally, customers gain access to CA insiders from across the organization: services, education, support, product management, engineering, executive management and more.

CA provides the level of attention our customers require, all backed up by ITIL®- compliant processes, service level agreements, 24/7 follow-the-sun support and a dedicated technical service manager for a single point of accountability. Unleash the true potential of your IT infrastructure monitoring and accelerate business value with application management services from CA Technologies.