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CA Automic Job Request Management

Simplify and accelerate the delivery of automation services.

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Simplify and accelerate agile delivery with self-service workload automation.

Gain up to 80% efficiencies, reduce costs and ensure workflows adhere to company standards.

CA Automic Job Request Management provides total agility.

Many business processes are mapped in scheduling systems. These processes change regularly. When combined with change requests—which are often unstructured, heterogeneous and non-audit-compliant—the result is an IT situation that is costly and disorganized.

Jobs, job plans and scripts need to be updated on a regular basis. Transmission via email and phone does not allow for accurate monitoring and tracking of change requests.

The methods used in practice (phone, email, etc.) are often not auditable. It's hard to see what each person has requested and when changes are made.

CA Automic Job Request Management solution provides change requests in one convenient web GUI and stores the requests with the associated documents in a central database. Processes are easily designed by drag-and-drop in the integrated BPMN 2.0 designer. The requests are then processed according to the process definition.

The scheduling of job, job plans and other objects can be done manually, semi-automated or fully automated.

CA Automic Job Request Management Features

Role-Based Authorization

Depending on authorization, users can then choose from different options to request a new job or to execute changes in scheduling.

Seamless Data Entry

User forms are easy to understand as they are designed according to business requirements and logic so high-quality data is delivered.

Demand Tracking

When a request is committed, users are informed via tracking mails and a graphical process overview about the demand.

Industry Standards

The workflow design itself follows the BPMN2 ISO standard for managing business processes.

Escalation and Delegation

Authorization model represents actual responsibilities within the enterprise for handling interaction, escalation and delegation.

Audit Tracking

While moving a request from one stakeholder to another, any changes to the request will be stored in the audit trail.

CA Automic Job Request Management Benefits

Improve Alignment with Business

Application developers and other non-IT users easily request changes in application workflows

Increase Agility

Better support for DevOps initiatives through faster delivery of changes into production

Reduce Operational Costs

Cost and complexity reductions due to eliminating informal communications

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