Geography: Latin America
Industry: IT Services
[CA Unified Infrastructure Management] allows us to visualize multiple client IT infrastructures at the same time, from a central point and in the same environment.
, Services Presales Manager , PromonLogicalis
An independent integrator of ICT solutions, PromonLogicalis offers professional consulting services, integration, operation and network support and maintenance in nine countries in Latin America.
The ability to monitor and manage the entire IT infrastructure is essential for a service provider. PromonLogicalis needed to replace its existing IT management tools in order to create a more reliable monitoring environment.
PromonLogicalis uses CA Unified Infrastructure Management to manage more than 40,000 devices. While ensuring proactive management, it also provides reports to guarantee transparency and SLA (service level agreement) compliance.
As a result of full visibility of its IT infrastructure and the ability to offer the same level of visibility to its clients, PromonLogicalis has increased service quality and client confidence.