8 in 10 Singapore Businesses Adopt Agile as part of Digital Transformation Strategy: CA Technologies Survey


Survey also found that improved digital reach and customer experience rank among top benefits for Singapore businesses undergoing digital transformation

SINGAPORE, October 13, 2016 – A new global study by CA Technologies (NASDAQ: CA) has found that 81 percent of businesses in Singapore have implemented Agile methodologies at scale across their organization, the third highest percentage in the Asia Pacific & Japan (APJ) region and slightly higher than the regional average of 80 percent. The survey - Keeping Score: Why Digital Transformation Matters – details the significant impact digital transformation is having on enterprises, and demonstrates the strong connection between business performance and the technologies and practices that underpin digital transformation.

The survey introduces the Digital Transformation Business Impact Scorecard (BIS), which assesses the success of enterprises’ digital transformation initiatives. The BIS ranks countries and industries globally on a 100-point scale based on 14 key performance indicators (KPIs), across the categories of business agility, business growth, customer focus and operational efficiency.

With a score of 44, the impact driven from digital initiatives in Singapore was lower than the global BIS average of 53. However, the survey attributed this to the mature IT landscape of the republic, with the many legacy systems in place making payoffs slower compared to developing counterparts like India, Thailand, Indonesia and Malaysia.

“Singapore’s performance on the BIS deserves a closer look to identify areas for improvement. It also shows the urgency for businesses to embrace digital transformation in order to stay relevant in today’s application economy,” said Nick Lim, vice president, ASEAN and Greater China, CA Technologies. “The adoption of Agile practices is a good place for Singapore businesses to start. Businesses that practice Agile development not only have higher speed-to-market, their products and services also tend to be of higher quality through regular testing and adjustments, and yield higher customer satisfaction and better business engagement.”

Respondents to the survey reported the following benefits since undergoing digital transformation:

    •    70 percent report improvement in digital reach
    •    63 percent report improvement in customer experience
    •    35 percent increase in speed-to-market
    •    32 percent increase in time-to-decision
    •    30 percent improvement in customer satisfaction
    •    22 percent growth in new business revenue

About the Research

Conducted by Coleman Parkes in May-June, 2016, the survey included 1,770 senior business and IT executives from large enterprises, across 21 markets and 10 industry sectors. A total of 799 respondents were from APJ; this covered Australia, China, Hong Kong, India, Japan, Korea, Indonesia, Malaysia, Singapore and Thailand.

Resources

Research: Keeping Score: Why Digital Transformation Matters
Infographic

About Coleman Parkes Research

Coleman Parkes Research Ltd, formed in 2000, provides action-focused marketing research on a global scale. The company offers a full research and consultancy service across all markets, while specializing in business-to-business research with a focus on IT, technology and communications research. For more information, please visit www.coleman-parkes.co.uk.

Press Contacts


Hayley Yap

CA Technologies
Phone: + 65-6432-8625

About CA Technologies

CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at www.ca.com.

Legal Notices

Copyright © 2016 CA, Inc. All Rights Reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

Highlight – CA Technologies Blog

The world of enterprise IT is changing, fast. Keep up.

Chat with CA

Just give us some brief information and we'll connect you to the right CA ExpertCA sales representative.

Our hours of availability are 8AM - 5PM CST.

All Fields Required

connecting

We're matching your request.

Unfortunately, we can't connect you to an agent. If you are not automatically redirected please click here.

  • {{message.agentProfile.name}} will be helping you today.

    View Profile


  • Transfered to {{message.agentProfile.name}}

    {{message.agentProfile.name}} joined the conversation

    {{message.agentProfile.name}} left the conversation

  • Your chat with {{$storage.chatSession.messages[$index - 1].agentProfile.name}} has ended.
    Thank you for your interest in CA.


    Rate Your Chat Experience.

    {{chat.statusMsg}}

agent is typing