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Advanced DevOps Adoption Level for Indonesian Businesses Exceeds Developed Markets in Asia Pacific and Japan

However, they still lag behind in advanced agile maturity due to barriers in areas such as tools integration, relevant skills and knowledge, and budgets.

JAKARTA, 10 May 2017 – Results from a new CA Technologies (NASDAQ: CA) global study on agile and DevOps practices and their business impact have revealed that 57 percent of Indonesian firms have achieved advanced DevOps maturity, compared to the Asia Pacific and Japan (APJ) average of 38 percent. Indonesia’s advanced DevOps adoption also surpasses developed markets in the region, including Australia (47 percent), Hong Kong (33 percent), Singapore (27 percent) and Japan (24 percent).

However, firms in Indonesia are falling behind in agile maturity, with only 22 percent of organizations in the country having scaled agile beyond development – one of the lowest in APJ. Furthermore, compared to other markets in the region, Indonesia had the most number of organizations who have not implemented agile methodologies at all.

Businesses in Indonesia surveyed cited tools integration, lack of skills and in-house knowledge, and budget constraints as the top obstacles preventing them from fully leveraging agile development and methodologies.

Interestingly, although advanced agile implementation rates may be low, a high number of organizations across Indonesia (91 percent) agree that agile and DevOps are critical to successful digital transformation strategies. In fact, those in Indonesia who had implemented agile, DevOps, or both, reported strong improvements of 50 percent and upwards in multiple areas including employee productivity, quality of app and process development, new business growth, IT-related costs and more.

“It’s clear that digital transformation is a stark reality that needs to be taken to task by every business for future readiness,” said Nick Lim, vice president, ASEAN and Greater China, CA Technologies. “Our research has shown that organizations are very much aware of the fact that they have to be ‘built to change’ – meaning agile enough to adapt to changing market environments if they were to win in today’s application economy.”

The study, Accelerating Velocity and Customer Value with Agile and DevOps, polled 1,770 senior business and IT executives worldwide, with 799 from across APJ, about their attitudes toward agile and DevOps practices and the impact they see it having on their business.

With the study showing a direct correlation between technology and tools to real business benefits, APJ organizations stand much to gain from broadly implementing agile and DevOps – particularly if they went a step further to combine them by adding DevOps to an agile environment.

Better Business Results  

Insights from the study showed that combining both practices resulted in significant business benefits, and that together, there was an even greater impact. Compared to those that only use agile methodologies, the surveyed organizations in APJ that have adopted both agile and DevOps:

  • Improved new business growth by an additional 86 percent;
  • Improved operational efficiency by an additional 65 percent; and
  • Improved IT-related costs by an additional 135 percent than agile-only environments.

Happy Employees Result in Happy Customers 

When adding DevOps practices to an agile working environment, users found:

  • A further increase of 27 percent in employee productivity;
  • Improved customer satisfaction by an additional 59 percent; and
  • 78 percent of users who paired agile and DevOps reported an increase in customer experience, versus 53 percent of agile-only users

In fact, 76 percent of companies in APJ that used agile and DevOps together showed an advantage in employee recruitment and retention – a huge benefit when you consider the shortage of talent in IT and the costs associated with attracting and retaining the best employees.

“The results from our study are clear – pairing the DevOps paradigm with agile practices gives organizations of all sizes a competitive advantage with increases in employee productivity and satisfaction that is resulting in a loyal customer base,” added Lim. “Embracing a combined approach reduces cycle times and makes sure that execution is aligned to strategy, ultimately for customer benefit.”

Scaling Beyond IT

The benefits of advanced adoption extend far beyond the purview of IT. The wider benefits available to the surveyed organizations in APJ that embraced these practices across the organization experienced:

  • A 35 percent improvement in time-to-decision (the time to act on new opportunities) for advanced agile users, compared to 27 percent for basic users;
  • A 46 percent improvement in speed-to-market, for advanced DevOps users compared to 19 percent for basic users;
  • Improvement in customer experience (witnessed by 91 percent of advanced agile adopters, and 87 percent of advanced DevOps users)

To learn more about the findings of this study, visit


About the Research/Coleman Parkes

Conducted by Coleman Parkes Research Ltd. in May-June, 2016 and commissioned by CA Technologies, the survey included 1,770 senior business and IT executives from large enterprises, across 21 countries and 10 industry sectors. Coleman Parkes, formed in 2000, provides action-focused marketing research on a global scale. The company offers a full research and consultancy service across all markets, while specializing in business-to-business research with a focus on IT, technology and communications research. For more information, please visit

Press Contact

Hayley Yap

CA Technologies
Phone: +65 6432 8625 \ 65-9657-5972


CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at


Copyright © 2017 CA, Inc. All Rights Reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

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